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Hotel Sonne Zermatt

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Hotel Sonne Zermatt
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272 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Oxshott, United Kingdom
Reviewed 2 days ago NEW

This is my 23rd year staying ar the Sonne; it gets better every visit. For me and my wife this is the perfect hotel, the Family are great friends as are all the staff. I can only repeat my previous reviews except to add that the two sons who have have taken over the management have done so in true...

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Thank DillsTelescope
aberdeen
Reviewed 1 week ago

A charming traditional Swiss Hotel where service is unobtrusive but excellent. The outdoor jacuzzi under the frozen waterfall worked wonders for post ski aches and our room was spacious with a lovely sitting area and balcony. Of course good weather helped, but finding that they had found the right channel to watch the Rugby International (with so many to choose...

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Thank baffinaberdeen
Chicago, Illinois
Reviewed 21 February 2017

This place is a family run hotel that we very much enjoyed. From the phone converstion to pick us up at the train station to see us off the last day. Our experiance was outstanding. We were a little adventurous with this stay, we are Americans staying at a very quaint hotel, we took Full Board (meals included). To our...

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Thank pat9639
Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear pat9639 Thank you very much for your great feedback. We really appreciate it. It was a pleasure having you here at the Sonne and we will definitely try to continue like that, at least we try our best! :-) Have a wonderful time and hope to see you soon, back in Zermatt! Yours, Family Forster

kuwait
Reviewed 10 February 2017 via mobile

If you are looking for luxury hotel then this is not your destination . Located uphill, 2 minutes from the Main Street . Zermatt is a car free town so you need to take the train from the main parking area in tach . The staff are extremely helpful and friendly. The breakfast is below average with almost the same...

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1Thank msmq8
Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear msmq8 Thank you very much for your honest feedback. We are really sorry, that you did not feel very well here at the Sonne. We always try to treat our customers like they would be at home. Unfortunately, we failed. However, I want to reassure you, that we always try our best. We already informed our kitchen staff about...

Reviewed 25 January 2017

Notwithstanding on our long-long and not easy arrival to the Zermatt, we were in a fairy tale when reached the Hotel. We are still positively impressed. Thanks to family Forster for creation of welcome atmosphere, like at home. Thank You for Your help and readiness to satisfy all our wishes. Thank You, Leo, for driving us to the the train.You...

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Thank Александр П
Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear Panov's Family First of all we want to thank you for your fantastic feedback. We appreciate that very much. It has been a pleasure having the whole family here at the Sonne. We hope you enjoyed every minute here in Zermatt and that you left with lots of memories and good feelings in your suite case! :-) We look...

Rochester, New York
Reviewed 14 January 2017

Charming family-run hotel, within walking distance of the train station and the ski lifts. Our room was generously sized with separate sitting and sleeping areas. It had a balcony and overlooked a small courtyard with beautiful views of the Alps. I plan to return to Zermatt again and I will happily stay here! The hotelier was a friendly gentleman with...

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Thank Jason S
Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear Jason S. Thank you very much for your feedback. We only succeed if we act as a team. Without a good working staff, that would not be possible. We really hope you enjoyed the time here with us and who knows; hopefully we will see each other again! All the best for the rest of the year and all...

Reviewed 19 December 2016

Everything was right with this hotel. The welcome, the friendliness, beautiful furniture, amazing and large pool and spa, outdoor jacuzzi. Complementary taxi services. Short walk to the main town square. This hotel is excellent value for money.

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Thank Erik A
Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear Erik A Thank you so much for your beautiful feedback. It has been a pleasure having you here with us. We wish you a wonderful Christmas time with your family and we really hope to have you back one day. Sunny regards from the whole Forster Family

Reviewed 29 November 2016 via mobile

Wow wow wow !!! We went here for our 10yr wedding anniversary. What a very special place. The hotel and rooms are finished to a very high standard of luxury. The staff are amazing and nothing is too much trouble. Margret who seems to manage everything always has a smile and so did the waiter who's name I can't remember....

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Thank Devoncouple333
Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear Devoncouple333 Wow wow wow, what an amazing feedback. We are so happy that you enjoyed your stay here with us. 10 year anniversary is something so special, it has to be on a special place and we are happy you chose us for your celebration. I share your feedback with our staff, I am sure they will be so...

Reviewed 25 September 2016 via mobile

excellent family run hotel. Our room was large with sofa and armchair and a balcony overlooking the pretty hotel gardens. The bathroom was beautiful too. All decor was of high quality and they even had a nespresso coffee machine. Breakfast and dinner all 4 days/nights was good plus service for all 49 of us! The owners and staff were friendly...

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Thank twiggyseymour
Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear twiggyseymour Thank you so so much for such a wonderful feedback. It was a real pleasure having you here with us and we hope it was not the last time. Something we always check before having constructions; high quality materials! For us, it is important to let the guest feel home while they are travelling. We hope you will...

Maribor, Slovenia
Reviewed 12 September 2016

I've stayed in Hotel Sonne with my husband in November 2015. We highly enjoyed our stay. The hotel is located in a quiet alley just a step away from the main square, not far from the train station. It might not be the most convenient location if you go skiing - it is a bit far to walk to the...

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1Thank LilliMarleen
Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear LilliMarleen Uaooo... what a fantastic feedback you wrote. A BIG thank you for that. We appreciate that very much and we hope you will be back one day. We wish you a wonderful start into the fall season and we reallly really hope to have you back, very soon! Family Forster & Sonne-Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Hotel Sonne Zermatt

Address: Metzggasse 35 | Postfach 121, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $361 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sonne Zermatt 4*
Number of rooms: 43
Reservation Options:
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Hotel Style:
#6 Business Hotel in Zermatt
#15 Romantic Hotel in Zermatt
#16 Family Hotel in Zermatt
#18 Luxury Hotel in Zermatt
#20 Spa Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sonne Zermatt staff and other travellers.
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Questions? Get answers from Hotel Sonne Zermatt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms I've stayed in are good.”
 of 5 bubbles DillsTelescope, 28 Mar 2017 | Read review
“Access to the hotel is up a hill”
 of 5 bubbles baffinaberdeen, 17 Mar 2017 | Read review
“Get a Suite, it's worth it”
 of 5 bubbles pat9639, 21 Feb 2017 | Read review
“We have south side, very nice mountains view.”
 of 5 bubbles erika770, 19 Dec 2016 | Read review
“Rooms with mountain views were very quiet.”
 of 5 bubbles Miss_Molly_by_Golly, 2 Feb 2016 | Read review
5 of 5