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Alpenlodge

#19 of 109 Hotels in Zermatt
Certificate of Excellence
16/06/2017 17/06/2017
1 room 2 adults 0 children
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Alpenlodge
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194 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Reviewed 3 weeks ago via mobile

The location is great! Looks over the town and is magical at night but be aware that it is an uphill walk from town, took us (young fit couple) about 10-15 mins walking at a good pace so keep that in mind! The apartment was very nicely furnished and the bed super comfy! Staff were amazing and helped with everything!...

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Helpful?
Thank Tim S
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Tim S Thank you very much for taking the time and writing us a review. We are very happy to hear that you enjoyed your holidays at the Alpenlodge! Yes, we are a little above the village here, but therefor the view is amazing:) It is also possible to take a taxi for coming up. Thank you also for...

Canton of Geneva, Switzerland
Reviewed 22 March 2017 via mobile

This is our second time with our family, including our Bernese mountain dog, to the Alpenlodge. The staff is helpful and friendly, the breakfast is outstanding with plenty of choices, and the rooms are nice size and very nicely decorated and comfortable. The views of the Matterhorn are also an added treat. We would highly recommend this hotel for a...

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Helpful?
Thank Genevamom50
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Genevamom50 Thank you very much for your beautiful review here on tripadvisor! We are very happy to hear that you enjoyed your second stay at the Alpenlodge so much:) We hope to welcome you back soon again! All the best for you! Maxi

London
Reviewed 19 March 2017

Great location for the view of the town and Matterhorn up on the hill. Okay it's out of town but that allows for a peaceful nights sleep. Perfectly sized hotel that allows for a personal touch & the staff are friendly and helpful. Lovely lounge, breakfast, patio area. Rooms are lovely & spacious. Breakfast is great with plenty of choice...

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Helpful?
Thank veritynomiddlename
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear veritynomiddlename Thank you very much for taking the time and writing us a review. We are glad to hear that you enjoyed your stay with us and in Zermatt. Thank you for appreciating our service and the breathtaking view from here:) We hope to be able to welcome you back in Zermatt soon! All the best! Maxi

Oslo, Norway
Reviewed 8 March 2017

Nice location in a quiet area with fantastic view. Nice and spacious rooms and a charming common/living room area on the first floor. Very good breakfast, nice spa. Fantastic hosts that was really making an effort to optimize our one week stay in Zermatt. We will for sure return. If any negatives it must be the 10 min. walking distance...

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Helpful?
Thank Stein1805
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Stein1805 Thank you very much for taking the time and writing us a review. We are very happy to hear that you liked the Alpenlodge and that you enjoyed your stay with us. Yes, we are a little far away from the village trouble, this is the price for the fantastic view:) We are looking forward to welcoming you...

Oslo, Norway
Reviewed 8 February 2017 via mobile

Stayed at Alpenlodge for 3 nights with friends. The service at the Hotel was warm, friendly and always helpful. The bar/breakfast/living room was cozy and a home away from home. We all enjoyed our stay and would recommend it to anyone.

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Thank StianR76
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear StianR76 Thank you very much for your beautiful review. We are delighted to hear that you appreciated our service and the warm and cozy atmosphere at the Alpenlodge. It would be a pleasure for us to welcome you with us again soon! All the best, Maxi

Martigny, Switzerland
Reviewed 2 February 2017

This is an Amazing little Hotel with modern and comfy rooms, tasty Swiss breakfast and great service! The staff was so helpful and welcoming! They have affordable vouchers for the taxi and a storage room for all our ski gear. Plus an incredible view on the Matterhorn!! I will definitely go back!!

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Helpful?
Thank Carol M
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Carol M Thank you very much for taking the time and writing this review! We are glad that you had a great time at the Alpenlodge and that you enjoyed our hospitality and the beautiful view to the Matterhorn. We are looking forward to welcoming you back at the Alpenlodge soon! With my best regards, Maxi

Geneva, Switzerland
Reviewed 29 January 2017

We traveled for a weekend getaway and stayed for 2 nights. The stay was wonderfully warm and relaxing. Rosmarie, our host was extremely friendly and cordial. Her team - Maxi, both the Filipas, Catherine and Anna were very helpful at all times and did go the extra mile to make our stay memorable. The place offers splendid views and is...

Review collected in partnership with this hotel
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Helpful?
Thank arushi2017
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear arushi2017 Thank you very much for your beautiful review about us! We are very happy to hear that you felt home at the Alpenlodge, that you enjoyed our hospitality, the amazing view to the Matterhorn and our Interior. I will forward your praise to all of our staff, thank you! We enjoyed very much to have you here and...

Bulle, Switzerland
Reviewed 25 January 2017

We had a great stay last weekend at this amazing located hotel in Zermatt. Very friendly staff who will help you with all your requests. The rooms were spacious and clean. The morning starts with a great breakfast. We will be happy to visit Alpenlodge again.

Review collected in partnership with this hotel
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Helpful?
Thank mauritsv152
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear mauritsv152 Thank you very much for writing a review about us! We are very happy to hear that you enjoyed your stay at the Alpenlodge. The location is unique indeed, the view from above here amazing. We are glad you liked this:) I will forward your praise to all of our staff. Thank you very much! We hope to...

Amsterdam, The Netherlands
Reviewed 13 January 2017

What a nice treat we received at Alpenlodge. When all nearby restaurants were booked the hotel staff improvised and made excellent ravioli for our 2 families. Rooms are clean and exactly what you need. Fireplace provides for a warm wellcome after a ski day. All excellent, was a great stay!

Review collected in partnership with this hotel
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Thank Jeroen B
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Jeroen B Thank you very much for taking the time and reviewing us here on Tripadvisor! We are very happy to hear that you had a great stay at the Alpenlodge. We enjoyed very much having you and your family here and would be glad to wecome you back at the Alpenlodge soon! With cordial regards from the Matterhorn...

Keawick
Reviewed 13 December 2016

Alpenlodgw overlooked the town and the Matterhorn. Our view from our room was exactly like a picture I saw in a travel book. Rosemarie was great to deal with. Our room was very roomy. Clean and very comfortable. We will be back

Review collected in partnership with this hotel
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Thank gundysitch21
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear gundysitch21 Thank you very much for your review on tripadvisor! We are very glad to hear that you enjoyed your room, the great view to the Matterhorn and over the village and our hospitality. Already today we are looking forward to welcoming you back at the Alpenlodge! With our best regards, Maxi

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16/06/2017 17/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The ski-in Alpenlodge is located on a sunny slope on the edge of Zermatt, offering panoramic views of the Matterhorn and free access to the wellness area. The modern Zen spa has a sauna and a steam bath. Guests can enjoy stunning views from the relaxation room over the surrounding mountains. All rooms in the Alpenlodge are furnished in elegant, contemporary Alpine style and offer free Wi-Fi. Cable flat-screen TVs and DVD players are featured in every room. Bathrobes and a hairdryer are also provided. Every day free coffee, tea and cakes are served. The cosy lounge bar with its open fireplace is an inviting place to relax after a day out in the mountains. Guests can also enjoy the common terrace offering panoramic views of the village and the impressive Matterhorn. The Sunneggabahn cable car and the buses to the Matterhorn cable cars are only a 5-minute walk away from the Alpenlodge. Ski passes can be bought at the lodge. The train station and the Gornergrat cog cable car can be reached on foot within 10 minutes. Transfers to the cable cars are available at an additional cost. Transfers to and from the train stations are available free of charge if guests are staying 2 nights or longer. ... more   less 

Additional Information about Alpenlodge

Address: Zer Baennu 22 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $249 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alpenlodge 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Alpenlodge Hotel Zermatt
Hotel Style:
#15 Family Hotel in Zermatt
#17 Spa Hotel in Zermatt
#18 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Alpenlodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View towards Matterhorn”
Stein1805, 8 Mar 2017 | Read review
“Pay a small amount extra for the Matterhorn view rooms if they are available”
KatieH262, 28 Aug 2016 | Read review
“Difinitely go for the Matterhorn view rooms on the first floor!!”
15nitishv, 22 Apr 2016 | Read review
“Ask for Matterhorn view===most have this, but it is awesome.”
I1265GRgaryc, 23 Mar 2016 | Read review
“All the rooms are nice, but call and reserve a room with a Matterhorn view and terrace.”
Michael33143, 28 Sep 2015 | Read review
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Prices are for 1 room, 2 adults
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