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Hotel Alpha-Palmiers

Expedia.comUS$133*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Alpha-Palmiers
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651 Reviews from our TripAdvisor Community

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Showing 346: English reviews
9050
Reviewed 12 December 2016

I stay for 2 nights in this Hotel. booked was a double room with balcony. first: no balcony, no upgrade, second the romms are 2 or 3 stars, never 4 stars. carpet was dirty (stain), Bed like a bed from IKEA, without breakfast for CHF 238.- per night!! i had booked the romm 3 month bevor, other guests pays 100...

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Helpful?
1Thank madvirus
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Madam,Sir, Thank you for taking time to write a review. There is a misunderstanding. As it is stated in our website, our rates are constantly evolving according to the market. If the demand is low are rate may become very attractive. In high season our rates are much higher, this warranties that rooms are available until the very last...

Zug, Switzerland
Reviewed 5 December 2016

The Alpha Palmiers is basically our only contract hotel in Lausanne so if I have to stay over night on a business trip, this is my only option. And there's nothing serious to complain about. As a matter of fact it is a very good city/business hotel. However, after I had been staying there approx 20 times and had to...

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Helpful?
Thank Frank B
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Frank B, Thank you for this comment. If you book your room directly with our website, we will keep all of your informations in our system. With some agency online (probably with the one you booked) when we receive the reservation it create a new folder. Very sorry about it. Hope to see you soon.

Belgium
Reviewed 5 November 2016 via mobile

Good hotel located on a convenient location close to the railway station. Friendly staff. They have comfortable furnished, clean & spacious rooms, free WiFi. Definitely recommended for a stay in Lausanne.

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Helpful?
Thank Wouter J
ByFassbind, Réception at Hotel Alpha-Palmiers, responded to this review

Thank you for your cool review! Aigerim Front desk

CR
Reviewed 25 October 2016

I was very satisfied with the hotel, room, amenities. I stayed there for 5 nights. Room very spacious with big table suitable for working. Iron board and iron available - very welcomed. Kettle available so you can prepare hot tea / coffee anytime. Staff very nice and pleasant. Hotel offers fitness and sauna which is perfect for relaxing! However this...

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Helpful?
1Thank MilanMilanec
citylausanne, Front desk at Hotel Alpha-Palmiers, responded to this review

Dear Madam,Sir, Thank you very much for all of your very nice reviews! Concerning the wi-fi, we have made an update with the internet since you came and we have changed every wi-fi boxes to have a stronger connection. See you soon. Camille Noirjean

Los Angeles, California
Reviewed 22 October 2016

We stayed here one night on our trip around the lake. The rooms were very spacious, very clean and overall a nice location. It can get a bit noisy late at night with several night clubs around the area but we just closed our windows and we were fine. I would use this hotel again if I were in the...

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Helpful?
Thank clgarb111
citylausanne, Réception at Hotel Alpha-Palmiers, responded to this review

Thank you very much :) You are right "street side rooms" may be noisy at night, this is why we offer for only CHF 10.- supplement an upgrade in the Garden side which are firstly very calm. Next time book a superior room to sleep quietly with open windows. We hope see you again in lausanne ! Best regards, Sarah

Brisbane, Australia
Reviewed 13 October 2016 via mobile

We stayed here for one night. The rooms were huge and the bathroom was lovely. The bed and pillows were very uncomfy. The bar downstairs was very unorganized - staff were slow making drinks and bringing them to the table. The location of the hotel is great. Very Central and close to some great restaurants and shops. NOTE: there is...

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Helpful?
Thank dietebrooke
citylausanne, Réception at Hotel Alpha-Palmiers, responded to this review

Thank you for you review ! We are really sorry for the unorganized restaurant and we will make sure it never happen again. Best regards, Sarah

Geneva, Switzerland
Reviewed 10 October 2016

Excellent location and clean facilities.The beds were uncomfortable and the breakfast extremely expensive, one would have expected something more for the money charged. The hotel cannot charge 4 star rates and offer 2 star facilities, with a little more effort the hotel can improve its offering - such as more comfortable beds, moisturizing cream as an amenity

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Helpful?
2Thank GDSK
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Madam,Sir, Many thanks for your review. It is always great to get constructive criticism since we are continually trying to improve our equipment. We hope to see you again. Camille Noirjean

Carlisle, United Kingdom
Reviewed 6 October 2016

Lovely modern hotel with large rooms looking inward to a garden within the centre of the hotel. Clean and tidy and modern bathroom . Friendly staff and give advice on metro and provide you with free travel card for your stay which makes it easier to get about. Car parking is virtually next door within underground car park although not...

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Helpful?
Thank nickyhill2015
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Nickyhill, Thank you ! This is a very nice review and rate ! Kind regards, Camille Noirjean

Edinburgh, United Kingdom
Reviewed 5 October 2016

Thankfully predictable Swiss efficiency and cleanliness. Would benefit from turning the lights up a bit, since hotel corridors, dining room and bedrooms were rather dim - was probably a fashionable feature when first designed! As I said, loved the hazelnuts next to the cereal on the breakfast buffet, allowing me to hoover up cereal with added protein before rushing out...

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Helpful?
Thank MyTreaclePudding
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Madam,Sir, We are delighted to know that our hazelnuts in your cereal have helped you catch your train ! See you soon.

Rome, Italy
Reviewed 2 October 2016

I have been staying in this hotel regularly for the last 3.5 years. Great service, always attentive and polite. Rooms are spacious. Decor sometimes could look unfinished (for example, when you are in the bath and look under the sink - there are no tiles and it's not covered). Also you should take your own cream - this is never...

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Helpful?
Thank Gabsini
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Gabsini, We are pleased to know that you are a regular guest since 3.5 years. Thank you for your nice comments about our staff and the hotel ! We hope to see you in our hotel for the next 3.5 years !

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Modern Hotel with interior gardens, restaurant serving regional cuisine; set in the center of the city with views of the lake. ... more   less 

Additional Information about Hotel Alpha-Palmiers

Address: rue du Petit-Chene 34, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: $174 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Alpha-Palmiers 4*
Number of rooms: 215
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Also Known As:
Hotel Alpha Palmiers
Alpha Palmiers Hotel Lausanne
Hotel Style:
#13 Luxury Hotel in Lausanne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpha-Palmiers staff and other travellers.
4 questions
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Norfolk, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Hotel Alpha-Palmiers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view room”
Doud_FtC, 2 May 2017 | Read review
“with view on the patio from 3 floor up”
JeanPierreB722, 30 Apr 2017 | Read review
“rooms inside are quieter”
madvirus, 12 Dec 2016 | Read review
“Ask for room with good wifi coverage if really needed!”
MilanMilanec, 25 Oct 2016 | Read review
“Take the rooms facing the inside patio, they are quieter.”
GDSK, 10 Oct 2016 | Read review
5 of 5
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US$133* /night
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Prices are for 1 room, 2 adults
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