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Swiss Wine Hotel & Bar

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192 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Frankfurt, Germany
Reviewed 2 January 2012

Our recent stay was blighted by the poor quality service in the hotel as well as its tired interior and awful breakfast. Our sheets were not changed once in our 4 night stay and the used glasses were not replaced in the clean. We also asked for extra pillows on several occasions which never arrived until we demanded them again...

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Thank muzzaldo
Reviewed 21 December 2011

Bathroom was a little disgusting. Something on the toilet seat. Hair in the bath. Carpets also looked a bit nasty.

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Thank tpyo
Krakow, Poland
Reviewed 9 December 2011

Decent hotel in the very center of Lausanne.One street from shopping center.Very good beds to sleep.Although bathroom would need some renovation. On cold evening I enjoyed having a bath very much. Breakfast was avarege, croissant was perfect :) No green tee :((((

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Thank Natalia S
citylausanne, Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Madam, We thank you for your precious remark. Thanks to you we decided to add green tee in our tee range selection for breakfast. We are looking forward to welcoming you again.

Paris
Reviewed 3 December 2011

I spent 4 nights in this hotel for a business trip. The room was comfortable but the bathroom was really poor, unfriendly and unconvenient... Wifi is not free and costs 50.CHF for a week, which is absurd for the price of the room... Last but not least, the breakfast is very expensive and choice is extremly poor. 10.CHF for a...

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Thank hhamon
citylausanne, Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Sirs, Thank you for your comment, thanks to you we have decided to offer free of charge the Wi-Fi starting from today! We introduced a new form for buffet breakfast with bacon, sausages and scrambled eggs. We hope to welcome you again in our hotel. Best wishes.

Paris, France
Reviewed 15 October 2011

The hotel seems to have been recently modernised. The room was clean and functional. Comfortable bed. Little noisy with the windows open, but very well soundproofed when closed. Friendly receptionists and cleaning staff. "3 star price for 4 star quality" is what the hotel proposes. If they continue to provide the service level that we experienced they will acheive this

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Thank EnglishmaninParis129
Pune, India
Reviewed 26 September 2011

I liked the ambience of the hotel: very small space to crunch it in, but developed aesthetically to soothe your senses. You can rent DVDs of the latest movies here, just ask at the reception for more. After a good day's sightseeing this is the perfect place to return to wind up in bed with a nice movie. The breakfast...

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2Thank Shreyasi
citylausanne, Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Madam, Thank you for choosing to spend your time with us in our City hotel ***. We are glad to see that you enjoyed your stay. Waiting to welcome you again and hoping you will become one of our most loyal customers, please accept, Madam, our best wishes.

Stockholm, Sweden
Reviewed 19 July 2011

We booked the hotel already in Nov 2010 to stay there during the World Gymnaestrada festival in July 2011. The reason for choosing this hotel was its central location, availability of twin rooms and the fact that most of the others were fully booked because of teh festival. We requested twin room but did not get it despite booking it...

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2Thank TheOrion
citylausanne, Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Madam, Dear Sir, Thank you for choosing to spend your time with us in one of our Fassbind Hotels. Regarding your message, we regret to see that your stay did not unfold as you had hoped, and we really do apologize for that. About the AC, most of the three stars hotels in Lausanne don't have because it's not...

Stuttgart, Germany
Reviewed 19 July 2011

The hotel is pretty rundown and not worth the money you have to spend here. In contrast to its advertising it has not free wifi, and the manager just does not care about his guests and their complaints. Rooms are rather old, a colleagues room was dirty. In the end it's not worth the money. We didn't choose the breakfast,...

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1Thank piet_1973
New York City, New York
Reviewed 21 June 2011

The location of this hotel is perfect--the Bessieres Metro stop is literally 3 meters from the front door, and it's a 3 minute walk to the Cathedral. The day clerk that was on duty this past weekend, June 17 through June 20 was not so much rude, as just ignored you. When checking in, I stood before him for at...

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1Thank SuzeG
Penang Island, Malaysia
Reviewed 14 June 2011

Stayed here for 2 nights, using Lausanne as a base to explore the Lac Leman region and also Ouchy. Pros:- 1) Fantastic location. The metro line (M2) Bressieres stop is just right outside the hotel. This makes the hotel a perfect base to explore Lausanne (Flon, Ouchy) and also Lac Leman. And the infamous cathedral is just a 5 minute...

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Thank A_Screw_Loose
citylausanne, Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Madam, Dear Sir, Thank you for choosing to spend your time with us in one of our Fassbind Hotels in Lausanne. We are glad to see that you enjoyed your stay. Waiting to welcome you again and hoping you will become one of our most loyal customers, please accept, Madam, Sir our best wishes.

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Swiss Wine Hotel & Bar

Address: rue Caroline 5, Lausanne 1003, Switzerland (Formerly Hotel City)
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: $154 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss Wine Hotel & Bar 3*
Number of rooms: 51
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Also Known As:
City Hotel Lausanne
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Questions & Answers

Questions? Get answers from Swiss Wine Hotel & Bar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are modern.”
 of 5 bubbles Graemelf, 26 Nov 2016 | Read review
“Away from main road facing the rear and towards the cathedral.”
 of 5 bubbles lesleyphilippas, 14 Oct 2016 | Read review
“Better ask for the room with cathedral view”
 of 5 bubbles Gabsini, 2 Oct 2016 | Read review
“we had room with street view but windows are perfectly able to eliminate street noise, no worries.”
 of 5 bubbles JurajJ108, 25 Jul 2016 | Read review
“Choose rooms with view of the cathedral”
 of 5 bubbles amirzekeriya, 23 May 2016 | Read review
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