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Lausanne Palace

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Rue du Grand-Chene 7-9, Lausanne 1003 Switzerland
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (744)
Room & Suite (105)
Dining (104)
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A note from Lausanne Palace
Updated 20-06-12

About

#4 of 45 hotels in Lausanne
Location
Cleanliness
Service
Value
Travellers' Choice
Ideally located in the heart of Lausanne, the Olympic Capital, in French speaking Switzerland, the Lausanne Palace enjoys a superb view across Lake Geneva to the Alps. The beauty of its surrounding landscape makes it an exceptional place of refinement. The recognition since 2007 by UNESCO of the Lavaux region, 10 km from the Lausanne Palace, now on the list of "Real World Heritages" serves as proof of its uniqueness. At the heart of Lausanne, the Lausanne Palace, offers to you its parking open 24/24 and 7/7, an ideal base from which to discover Lausanne and quickly and easily access the different services which the Lausanne Palace offers you.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Paid public parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Mountain View
Languages Spoken
English, French, German
956Reviews4Q+A100Room tips
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Popular mentions
Swiss_Goat wrote a review Aug. 2021
Switzerland63 contributions88 helpful votes
What can I say? Although owned by the same group and both hotels rated 5 stars, the Lausanne Palace doesn't come near the Beau-Rivage Palace in Lausanne-Ouchy. On arrival we upgraded to a suite since the booked double room didn't have a balcony nor a walk-in shower. The room was nice and on the 5th floor with a view over the city and the Lake of Geneva. Both bath rooms were rather dark ( I decided to shave the next day at another hotel in another town) and the interior design didn't appeal to us at all. The room itself was fabulous. Still, something's missing in the overall picture, so next time, we will again stay at the Beau-Rivage Palace.
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Date of stay: August 2021
Value
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1 Helpful vote
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Sally wrote a review Jul. 2021
Lausanne, Switzerland28 contributions3 helpful votes
I often seat at the lobby bar but have decided to write a review after realizing that a service and food quality have indeed reached the alarming zone. Both food and service quality are becoming nothing different than at any average place in the city. The only differentiator between them and a place in Renens for instance is the price.
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Date of stay: July 2021
Value
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Trip type: Travelled on business
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Response from Pascal Lorquin, Guest Services / Front Office at Lausanne Palace
Responded Aug. 23, 2021
Dear Guest, Thank you for taking the time to share your comments regarding your last visit at our Lobby Bar. We are sorry that your visit did not meet your expectations. Please rest assured that we are taking the appropriate measures to address this problem . Your comments are precious as we strive to exceed our guests expectations at every opportunity. We hope to welcome you again soon to have the possibility to give you best impression. Sincerely yours,
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Cécile D wrote a review Jul. 2021
11 contributions16 helpful votes
We used to come 2-3 times a year before COVID and had not come back since the COVID break out. Unfortunately, I was surprised by behavior of some members of the staff this time; that was very unusual. Specifically, service at the reception was not a 5-star service. What I like about this hotel is the size of the rooms. I always try to have a large enough room so we have space for the three of us. When I arrived, I unfortunately had to ask for a change of room. Guy at the reception was super unhappy about my request and ended up downgrading me, as they did not have the same type of rooms than the one I had booked in advance. Not even offering me an upgrade, because « it is with a surcharge ». So, the guy just judged me and assumed I would not pay more… again not what you expect in a 5-star hotel. Hotel manager tried to solve it, but it is a pity to see such a service… I would favor other 5 star hotel I guess from now on
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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Titti T wrote a review Apr. 2021
Lucerne, Switzerland69 contributions23 helpful votes
Having stayed in different properties all around the world and in Switzerland my expectations were rather high for this classic five star property - that was regretfully far from excellent. The location of the hotel is convenient and the entrance decor show that it is a five star property. Also the front office staff were efficient and professional. The best part of the stay was the restaurant the Brasserie with outstanding food, wine end personal excellent staff. The room itself was very unoriginal and emotionless. The terrace was a shock; definitely not ready for guests with just one chair. The flower baskets just looked sad and were covered in bird droppings. The breakfast was not impressive; staff looked lost, some did not speak English and it took 20 minutes to get a cappuccino.
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Date of stay: April 2021Trip type: Travelled with friends
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lootus wrote a review Apr. 2021
2 contributions
We shared an absolutely amazing experience at this stunning hotel. The staff and the service was extremely professional and the covid-19 measures were followed with extreme carefulness. On our arrival, we were - to our great surprise - upgraded to a room with full lake view. It was an act of kindness we did not expect, however appreciated therefore even more. The room itself was excellent - very clean and spacious; the staff and service was world class. The hotel's central location in Lausanne is simply an 'icing on a cake' as it make exploring the city extremely easy. Should you wish to go to the lake for a walk, the metro pass is being provided by the hotel and the staton is simply across the street. Don't hesitate for a moment to make your reservation as it will be the best spent money. You will indeed treasure every moment of your stay! That being said - we already look forward to our stay!
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Date of stay: April 2021
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PRICE RANGE
US$302 - US$441 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lausanne palace hotel lausanne, lausanne palace and spa, lausanne palace spa
LOCATION
SwitzerlandCanton of VaudLausanne
NUMBER OF ROOMS
140
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Frequently Asked Questions about Lausanne Palace
Which popular attractions are close to Lausanne Palace?
Nearby attractions include Place de la Palud (0.3 km), Escaliers du Marche (0.4 km), and Esplanade de Montbenon (0.4 km).
What are some of the property amenities at Lausanne Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Lausanne Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lausanne Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lausanne Palace?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Lausanne Palace?
Conveniently located restaurants include Minuit Soleil, Restaurant Le Mirabeau, and Restaurant du Vieux-Lausanne et Bar Giraf.
Are there opportunities to exercise at Lausanne Palace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Lausanne Palace have an airport shuttle?
Yes, Lausanne Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Lausanne Palace located near the city centre?
Yes, it is 0.4 km away from the centre of Lausanne.
Are any cleaning services offered at Lausanne Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lausanne Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.