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Hotel du Grand Lac Excelsior

Grand ExcelsiorUS$156*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel du Grand Lac Excelsior
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328 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Markham, Canada
Reviewed 6 August 2014

The location of the hotel is great. You are right on the lake path and all the rooms overlook the lake. We had a great balcony that we spent hours on just relaxing and taking in the setting. We also ordered room service because the prices were reasonable (for Switzerland), the food was good and we figured our hotel room...

Thank M M
Witten, Germany
Reviewed 20 July 2014

The hotel has an excellent view from the rooms and an phantastic and romantic athmosphere. Some renovation would be good, but overall it is quite exclusive. The staff helps with little questions immediately.The location is a bit outside the city, what is really a good choice during the Montreux Jazz Festival, because it is away from the noisy crowds but...

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Thank Kerstin G
Reviewed 13 July 2014

PROS: the location is great. The reception staff is nice and helpful. Facilities are nice. The balcony from room opens towards the lake. CONS: Wired internet only in the room & wifi in lobby. Old, clean, run down place and i think is over priced for its age. The breakfast is simple compared to the price you pay. So only...

1Thank Statbat
Reviewed 11 July 2014 via mobile

The 'deluxe lake view double' I was assigned on arrival was room 413 and it was perhaps one of the most tired, dirty and depressing hotel rooms I've ever seen. It was actually a twin so went back to reception who, after a heated discussion, gave me room 308 instead. It was more modern but already the furniture and walls...

4Thank Gordonsmckenzie
Worthing, United Kingdom
Reviewed 10 July 2014

The hotel has a fantastic setting on the shore of Lake Geneva and the swimming pool and bedrooms are spotless BUT there is absolutely no warmth or service from the staff. We came back from the jazz festival on a Saturday evening before midnight to be told that the bar was shut, we couldn't even get a coffee and to...

2Thank Ruth P
Hergiswil, Switzerland
Reviewed 3 July 2014

Amazing location on the upper part of Lake Geneva, excellent restaurant, swimming pool and spa facilities, extremely friendly and helpful staff. Need some refurbishment, but this is an ongoing issue for this kind of old magnificent buildings. I stayed in fact in the Biotonus clinic (for the 2nd time) and had wonderful medical care and attention to recover from stress...

Thank Lanval
Reviewed 9 June 2014

1.First of all I Love it's location opposite to Geneva Lake. 2.the most amazing thing I liked about the hotel is the staff, they were so friendly and helpful. 3. I will always remember the delicious food in the restaurant and the wonderful staff who are so tolerant and kind. 4.everything is kept so clean and the furniture reminds me...

Thank Dina44444
Jeddah, Saudi Arabia
Reviewed 3 June 2014

Only plus point here is excellent location and nice views from the room (for lake view rooms). Staff are not at all polite and not co-operative. No WIFI. You have to connect CABLE to your LAPTOP. Can you imagine any tourist carrying LAPTOPs? It is well known that everyone carry Tabs/Pads. Horrible food. Old building not maintained properly. NOT VALUE...

Stockport, United Kingdom
Reviewed 23 May 2014

Perfectly positioned overlooking Lake Geneva, our double room had a lake view, balcony and had recently been refurbished. On arrival we were greeted by a very helpful man on the front desk who offered information on Montreux, the hotel and made us a dinner reservation for the on site restaurant. The restaurant looks like a restaurant from days gone by...

Thank manswa
Pittsburgh, Pennsylvania
Reviewed 18 May 2014

The hotel is in desparate need up updating. THe wallpapers are stained and torn, the carpet is stained, the plaster is cracking, the list goes on. The hotel did not smell appealing in most places and the breakfast was lousy, albeit included in the rate. The only thing that stopped this property from getting a 1 star in my opinion...

2Thank whereaminow14

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07/05/2017 08/05/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel du Grand Lac Excelsior

Address: rue de Bon-Port 27, Montreux 1820, Switzerland (Formerly Grand Hotel Excelsior Montreux)
Region: Switzerland > Canton of Vaud > Montreux
Price Range: $231 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Grand Lac Excelsior 4*
Number of rooms: 58
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Montreux
#7 Luxury Hotel in Montreux
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Grand Lac Excelsior staff and other travellers.
4 questions
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London, United Kingdom
over a year ago

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Questions? Get answers from Hotel du Grand Lac Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor, top floor is 5”
Philby_79Sydney, 23 Jan 2017 | Read review
“Ask for a room that has been redone.”
corneb686, 18 Jan 2017 | Read review
“Ask for a room with Lake View and balcony”
sandraanne50, 13 Dec 2016 | Read review
“Unless you want a special gourmet $40 hamburger platter walk two blocks to cafes.....if you rent a car the free parking is an amazing deal.”
mbshine, 11 Nov 2016 | Read review
“all the rooms have a balcony overlooks the lake choose a high floor”
KobiR608, 1 Oct 2016 | Read review
5 of 5
Grand Excelsior
US$156* /night
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Prices are for 1 room, 2 adults
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