citizenM Zürich hotel

citizenM Zürich hotel

Hotel outside
Traveller (103)
Room & Suite (35)
Bar & breakfast
Dining (9)
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About

4.5
#32 of 143 hotels in Zurich
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Have a capital Swiss adventure at citizenM Zurich - located in the beautiful Old Town, just a few minutes' walk from Zurich HB train station, the lake, main attractions, and of course - fondue (ask the hotel team to recommend the best place). Make your stay even smarter by going contactless with our free app - just download, book (with a free drink reward) and enjoy everything from check-in and changing room temperature to browsing food menus - touching nothing but your phone. Hang out in our colourful living room brimming with books, art and Vitra furniture (perfect for surfing the superfast free Wi-Fi). Satisfy your hunger and thirst at the 24/7 canteenM kitchen, serving hot and cold food around the clock. Up in your room, dive into the giant XL king-size bed, refresh in the steamy rain shower, and catch a movie on the smart TV (or stream your own content via our free Wi-Fi). Our superstar cleaning team has scrubbed your entire room to make it fresher than Alpine snow. Our hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Shared lounge / TV area
Umbrella
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Flatscreen TV
Extra long beds
Bath / shower
Housekeeping
Safe
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, German

Location

Talacker 42, Zurich 8001 Switzerland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Zurich Airport
Altenrhein Airport
78.7 km
See all flights
Zurich Central Station
10 min
4.5
4.5 of 5 bubbles567 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Zurich, citizenM Zurich hotel captivates guests with its prime location near the old town and easy access to public transport and attractions. While the rooms are lauded for their modernity and high-tech touches, such as iPad controls, some guests find them snug and lacking in privacy. The hotel's atmosphere and cleanliness receive accolades for their contemporary charm and immaculate upkeep. However, opinions on value are mixed, with the compact room size and additional costs for services like breakfast leaving a few guests questioning the price point. Despite this, the friendly service and unique amenities, including the praised comfortable bedding, contribute to a generally positive experience.
Location
Central
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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567Reviews10Q+A17Room tips
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Detailed Reviews
FrancescoBrescia95 wrote a review Mar 2021
Province of Brescia, Italy
5.0 of 5 bubbles
The position of this hotel is really great - 10 mins from the city centre. The rooms are little but extremely comfortable: they offer everything you need to feel good.
Design and colours are substantial part of the interior, so it’s easy to appreciate the place, but the staff is what made us fall in love! They are all young, polite, nice, kind and really accommodating: they act like friends. We’re italian and we really appreciate socialising, specially during a pandemic that made everybody more lonely.
Plus: the breakfast is so yummy and rooms are clean, you can enjoy chromotherapy in the shower and watch a lot of tv shows. Zero doubts: when this summer we’ll be back in Zurich, we’ll choose CitizenM!!!
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daisy Ratcliffe, Other at citizenM Zürich hotel
Responded Mar 16, 2021
Hello Francesco, Thank you for the review and taking the time to share your experience. I am so glad that there were several aspects which made your stay great! The ambassadors love to get to know our guests like you and really enjoy chatting with our guests and sharing stories, while at the same time being available to assist and make the stay more comfortable if needed. We look forward to welcoming you back again soon in the summer! Zurich in the summer is personally my favourite season. There is so much to do in the city and it feels like a holiday! When you come back next time, don't forget to ask the ambassadors for all the tips on the best places to visit. We'll see you then :) Until the next time, safe travels, citizen Daisy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LSA wrote a review Mar 2020
Lancaster, United Kingdom
4.0 of 5 bubbles
Room Quality: 3.5/5
Front Desk ( Check in & Check out Experience): 4/5
F&B including IRD : 4/5
Housekeeping of Hotel: 5/5
Vibe : Very young and trendy very W like
Amenities:

Location is excellent, situated in the heart of the shopping district not more than a two minute walk. Parking is behind the hotel but needs to be paid.

One of the most seamless check in experiences ever. So fast and so efficient very well done.

Rooms have all the amenities that is required even a very comfortable bed, it’s really a trade off between great location friendly staff and paying for a room that is to be honest tiny. It was a trade off that was worth as we were staying only for a night.

Good social areas below to lounge and chill. Would definitely recommend.

Thumps up
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
London_Scotti wrote a review Feb 2020
Flitwick, United Kingdom
5.0 of 5 bubbles
Awesome styling, great staff and perfect location for the shopping, station and stroll to the lake. The room is a great design, techie and super comfy. Just loved the quirky areas of the listed buildings that had been kept and added to with a modern twist. My wife made the booking, and I think it’s the the most impressive city hotel I have overnighted in. Love the external shutter that completely black the room out, and block any noise form entering via the windows. Great touch with the TV and film channels.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seaside438201 wrote a review Sep 2020
Geneva, Switzerland
1.0 of 5 bubbles
What a disappointment this hotel was...

Starting with the one good point, location is great and very central for a long weekend in Zurich

The rooms are small and with a very odd choice, the large bed is set against the window on one side so only one person can get out. This is very unpractical during the night if you need to go to the loo and climb over your partner.

The Covid 19 breakfast is a joke. You get one croissant and a piece of bread. And the buffet is the cheapest I’ve seen in any hotel (see photos). There is really no excuse for being that cheap (I’ve stayed in other Swiss hotels over the summer and even reduced services was much better).

And to make is worse, there is a club next door, it gets so loud that we had to ask to change room, the very very loud bass vibrations can be heard and felt until about midnight. Now I understand this isn’t the hotel’s fault. If you go out, the music can be heard in the whole neighbourhood, but this is very unpleasant.

On the good side, The personnel is very friendly and helpful.

Overall this place is all show ( iPads in the rooms to operate everything, from lights to tv to blinds) with no substance. I would not recommend.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daisy Ratcliffe, Other at citizenM Zürich hotel
Responded Sep 8, 2020
Hello, Thank you for taking the time to share your recent experience in citizenM Zurich. I am glad to see that you enjoyed the central location of the hotel and the staff were able to assist you to make your stay more comfortable. I am, however, sorry that there were several aspects which did not meet your expectations. I understand that we are a little bit different from more of the traditional style hotels and our concept is not everyone's cup of tea. citizenM is designed for the modern day traveller looking for luxury at an affordable price. The design of the room has been carefully thought out to ensure our guests have everything they need for a great night of sleep which is why each room is equipped with the luxury's of an XL king-size bed, a large rain head shower, fluffy white towels and a vast array of free movies to watch at the touch of a button. As our beds are square, if you do choose to stay with us again, I recommend moving the pillows the other way if you do not wish to climb over your partner in the night. Feel free to ask one of the ambassadors who will gladly assist you if needed :) I would like to add that we see feedback as a gift and take our guests feedback, like yours, into serious consideration when designing our new, up and coming, hotels across the world in order to suit the modern day taveller. Thank you for your feedback on the breakfast and I am sorry it seems you did not see value in it. We are constantly reviewing our offering to ensure it meets the safety of our guests, which is our top priority, especially during this pandemic. As well as this, we want to still provide an offering that meets our promise of being affordable. If there was anything else you would have liked to see in the breakfast, please free to let us know as we are listening! We hope you still managed to enjoy multiple refills of the freshly made coffee, all within the price. I am deeply sorry that you were disturbed from the music heard close by to the hotel. Towards the end of the week and at weekends, Zurich certainly can become a great city to party in. Due to the central location, it is true that sometimes the music can be heard. I am so glad you were able to let the team know at the time and were able to move to a quieter area within the hotel. I hope that you still managed to enjoy your visit to Zurich despite these things and if you choose to stay with us again, we welcome you back with open arms! Until then, I wish you safe travels, All the best, citizen Daisy
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rajisaone wrote a review Nov 2021
United Kingdom
5.0 of 5 bubbles
All Staff where very helpful, check in and out was easy and the room was spotless with plenty of towels and I choose the option not to have my bed made or replenish the towels as to save on the environment and the king bed was very comfortable.
I didn't eat breakfast even though I considered it, but for me personally on the expensive side for what you get as I have lived and worked in Zurich.
Would stay again and the room was very well insulated from outside noise or rooms above
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Review collected in partnership with this hotel
Date of stay: October 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SteveDeVylder wrote a review Feb 2020
Brussels, Belgium
4.0 of 5 bubbles
I booked this hotel for two reasons. Firstly, it is the only affordable four-star smack in the centre of Zurich and secondly it shows what (perhaps) future hotels will look like.
The rooms are small but functional. Slippers were duly missed given the fact that the toilet is next to the shower which means the floor in front of the toilet is due to get wet. Given these ultra-hygienic times that we’re living in, it was a luxury duly missed though I do understand the sustainability issue.
Breakfast was good although the eggs are clearly artificial (aka from a box) and no fresh boiled ones were provided.
The personnel was very helpful and proficient in English (which helped as my German was rusty). An agreement with the nearby garage for a reduction to park your car would be useful. I was told by the personnel this was not possible as it is a different company. Other hotels had managed so this took me by surprise.
All in all not bad but some minor points to be improved.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Bring slippers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linzerbairn wrote a review Aug 2020
Falkirk, United Kingdom
5.0 of 5 bubbles
Located near the main streets of Zurich, the CitizenM is a great value hotel. The rooms are fine if a little small, but very comfortable and functional. Check in was simple via computer screens in reception. Extremely clean. Very hi-tech !
Quirky and very modern in nature..this make the hotel more appealing. Access to lights, tv, blinds etc is via an ipad and makes life so easy that you can do everything without leaving your bed (which was really comfortable).
Only 2 little negatives.... the breakfast was set up for covid-19 and everything was pre-packed ...not a problem but there could have been more selection in what they offered. Salmon every day, but only a little pepperami as a cold meat. Some other cuts could have been offered and would have been welcomed. Secondly, the noise form the Keufleutren nightclub next door on the Saturday night was annoying, but only till around 12.30am when it stopped.
All in all...a great hotel at a great price ! Next time I'm back in Zuri, Ill definitely check in to the CitizenM.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zrajni582785 wrote a review Aug 2020
Prague, Czech Republic
5.0 of 5 bubbles
Hotel is absolutely clean and proppre. It wa very useful for us, namely in the period of coronavirus, because we are in dangerouse gorupe 72 and 52 years old. Top empalcement on town centre, totaly sonorised, quaiet and not noise from the street. Realy TOP!
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Review collected in partnership with this hotel
Date of stay: August 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cristianandre0li wrote a review Nov 2021
Lugano, Switzerland
5.0 of 5 bubbles
It is always a pleasure to spend a night here.
Super friendly staff, who is always available to help all their hosts.
Fantastic breakfast, with a lot of opportunities to choose from!
The room is always verz clean and everything can be comfortably handled from the bed via an Ipad tool
Read more
Review collected in partnership with this hotel
Date of stay: November 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hbowen799567 wrote a review Feb 2020
4.0 of 5 bubbles
citizenM Zurich was in reasonable walking distance from the train station , it is a luxurious and very up to date hotel . The staff were very friendly and helpful , we thoroughly enjoyed our stay .The room was very clean and the ability to alter the temperature in the room was great as hotel rooms are often far too warm for us .
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SSA10 asked a question Jan 2024
Salvador, BA1,329 contribution195 helpful votes
There are a park
greer asked a question Jan 2024
Swindon, United Kingdom103 contributions17 helpful votes
Is there a tram that runs from the airport to the hotel? Tia!
Answer from Heather
2 contributions
It would be much quicker to take a train from the airport to Zurich Main station. Then you can take a tram from Hauptbahnhof (main station) to the hotel. You can download the SBB app and it will give you all the options.
Answer from Ckcalitri
Knoxville, Tennessee1 contribution
It did not. We took an uber.
Answer from Hub1530
Greater London, United Kingdom23 contributions26 helpful votes
WE did not ask for so I am unable to confirm if such offer is available
485arym asked a question Nov 2021
Singapore, Singapore17 contributions3 helpful votes
Is this hotel wheelchair accessible?
Wynnie H wrote a tip Jul 14
6 contributions
5.0 of 5 bubbles
"Be sure to avoid room directly behind the elevator shaft (and housekeeping closet). The location creates an echo."
Read full review
Lblblb4 wrote a tip Jun 2024
New York City, New York19 contributions8 helpful votes
1.0 of 5 bubbles
"Save yourself some money and find a hostel."
Read full review
greer wrote a tip Apr 2024
Swindon, United Kingdom103 contributions17 helpful votes
5.0 of 5 bubbles
"A high floor and courtyard view for a quiet room"
Read full review
NelsonCT wrote a tip Nov 2023
9 contributions6 helpful votes
5.0 of 5 bubbles
"There might be late night partying at a nearby place, just be aware of this at nght. Get a Zurich Pass when travelling in and outside Zurich"
Read full review
LAguy90046 wrote a tip Sep 2023
Los Angeles, CA89 contributions194 helpful votes
2.0 of 5 bubbles
"Try to get a room away from the club next door."
Read full review
Not the right property for you?
There are more places to choose from in the Zurich area.
PRICE RANGE
C$270 - C$401 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of ZurichZurich
NUMBER OF ROOMS
160
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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citizenM Zürich hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about citizenM Zürich hotel
Which popular attractions are close to citizenM Zürich hotel?
Nearby attractions include Lindenhof Hill (0.5 km), Niederdorf (0.8 km), and Confiserie Sprüngli (0.4 km).
What are some of the property amenities at citizenM Zürich hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at citizenM Zürich hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM Zürich hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to citizenM Zürich hotel?
Conveniently located restaurants include Zunfthaus zur Waag, Restaurant KINDLI, and Haus Hiltl.
Is citizenM Zürich hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Zurich.
Does citizenM Zürich hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at citizenM Zürich hotel?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to citizenM Zürich hotel?
Many travellers enjoy visiting Lindenhof Hill (0.5 km), Liebfrauenkirche (1.1 km), and Platzspitz (1.0 km).
Is citizenM Zürich hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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