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Hotel St. Gotthard

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#24 of 134 Hotels in Zurich
Certificate of Excellence
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783 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 June 2015 via mobile

Hotel receptionists were helpful but the check-in process was very slow and it took us about 30minutes to finish the verification and allocation of rooms. Elevator are so tight that only 4 persons can fit in at a time. Two if you have several luggages. Lobby is also very small, however upon entering into our room we were treated with... More 

Thank Guanson L
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear guanson L, thank you very much for your kind Review and the time you have taken to give us your feedback. We have 2 elevators, probably you did not realize the second, bigger one for 6 persons. We are very sorry for the delay in the check-in. We are very proud that we are located in the middle of... More 

Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 June 2015 via mobile

One of the worst I've stayed in, and not Swiss quality at all, the only and I mean the only positive is location, it's so old it badly needs to be renovated! I've asked for a deluxe double and I'm sure they gave me a standard, and when I complained they told me we will upgrade you with extra charge!!!!!... More 

2 Thank Norah M
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Norah M, thank you for you detailed review and specially that you point out our excellent location, directly on the main shopping street "Bahnhofstrasse", directly at the main railway station. We are very sorry that you did not like our hotel and its service and do not recommend us. We are 4-Star classified and it is difficult to compare... More 

Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 13 June 2015 via mobile

The hotel is an services building within walking distance of the railway station. This means the location is great for getting about in the business district, the shopping or the old town. The hotel staff are polite, the room is of good quality and deserving of a 4 star. There are grades of rooms - the cheapest would be a... More 

1 Thank MLAJF
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dera MLAJF, thank you for your time, you have taken to give us your Feedback. We higly appreciate that you recommend us for our central location, staff and service. Looking foreward to welcoming you again during your next trip to Zürich, we remain with our best regards. Martin Santschi General Manager More 

Atherton, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 June 2015

Wow, did I luck out!!!! I Trip Adivsored hotels for days to no avail then found Hotel St Gotthard: Location-minutes to the best of Zurich: shopping, restaurants, the rail and 5 mins walk to The Lake. Service is impeccable, Check-in: 3 minutes. Their terrace restaurant serves great food with a court-side seat with great people watching. And I thought a... More 

1 Thank denis_morrissey
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear denis_morrissey, Many thanks for your recent stay with us and for your wonderful report on it. We are happy to read that you had an enjoyable stay with us. Please rest assured that I have passed on your very kind words to the entire team, and we all hope that we will have the chance to meet your expectations... More 

Basildon, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 June 2015

An excellent hotel centrally located with friendly staff and modern rooms. Unfortunately we did not spend enough time in Zurich to appreciate what it had to offer but look forward to going back in the near future.

1 Thank Steve C
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Steve C, thank you for your great review on Tripadvisor and we higly appreciate the time you have taken to give us your Review. We are very glad that you liked our Location and the Service and are looking Forward to welcoming you again during your next stay in Zurich, when you will have hopefully more time to enjoy... More 

Canton of Zurich, Switzerland
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 May 2015 via mobile

A top of the line experience - the location can't get better - walking distance from the main train station and right in the heart of the city. Good service and very well maintained rooms. The concierge is very helpful and will guide you in the right direction for anything you may want. A definite recommendation

1 Thank RahulSG
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear RahulSG, thank you very much for your great review. We are very happy, that you liked our Hotel, the Service and the location. We are situated 2 walking minutes from the railwyastation, directly at the world famous Bahnhofstreet. . We higly appreciate that you recommend us and hopefully we can welcome you during your next stay in Zurich again.... More 

Stansted Mountfitchet, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 May 2015

Only stayed for one night on a business trip. Rooms are small, didn't book breakfast as it was very expensive. There are plenty of cafes close by to eat at a fraction of the cost. English sockets in room were very handy. Shower was fab, beds not that comfy but ok. Rooms clean, you a n ask reception for an... More 

1 Thank Amanda H
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Amanda130913, Thank you for your Kind Review and your important feedback that helps us to improve every day. We are very glad that you recommend our hotel and are looking forward to welcoming you during your next trip to Zurich. With our best regards Martin Santschi General Manager More 

Stockholm, Sweden
Level Contributor
146 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 May 2015

This hotel is very conveniently located, close to the train station and the main shopping street. We have a small child and needed a bigger room to fit the crib and we got an even bigger room than we asked for, it was nicely decorated and had a sofa and minibar. The bed was fantastic, super comfortable! Wifi is free... More 

Thank sannis82
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear scannis82, thank you for your kind feedback about our hotel, service & Standard, you enoyed with us. We are very glad that you recommend the Hotel St. Gotthard. We are very proud to recieve your review as a top traveller with more than 100 comments on Tripadvisor. We are lookingf forward to welcoming you again, during your next stay... More 

Level Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 May 2015

We stayed here for two nights to relax and rejuvenate after a cycle tour before heading back to Australia. It's a pretty expensive hotel for what you get but that's Switzerland for you! Overall the experience was positive - the room was spacious and clean, and beautifully furnished (although the curtains drove us bonkers! Three types of curtain, all covering... More 

1 Thank DCDC99
Martin S, Manager at Hotel St. Gotthard, responded to this review

DCDC99, Thank you very much for your Review and we are very glad that you liked our hotel, the staff, the room and the Location. We are very sorry about the wake-up call, and we are taking the necesary steps to avoid such a mistake. These informations help us to improve our services every day. Hopefully you will be back... More 

Basel, Switzerland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 May 2015

perfect location for Zurich, 2 min. to railway station, 10 min. to lake Zurich, close to the main shopping area "Bahnhofstrasse", "Hummerbar" highly recommended, finest oysters and lobsters in town! "Manzoni" for lovers of italian food. Nice balcony!

Thank Deschek
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Deschek, thank you very much for your motivating comment, we higly appreciate and will forward your great feedback to our employees. As you mentioned, we are in the heart of Zürich, walking distance to the shopping area, lake and main railway station. Looking forward to welcoming you againg during your next trip to Zürich, we remain with our best... More 

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel St. Gotthard, built in 1889, has been owned and managed by the Manz family for over a century. Recently refurbished, modernized and enlarged with great attention to details, it can be considered a true architectural achievement in itself and one of the leading business hotels today in Zurich. The five-floor building provides a free Wireless Internet access for all 143 spacious rooms, including 11 Suites. With its three restaurants and the newly designed Lobby and Front Desk area, the Hotel St. Gotthard meets all the expectations of the demanding traveler. The Hotel lies directly in the heart of the city, located on the world famous Bahnhofstrasse, within 10 minutes walk from sightseeing, the business district and Lake Zurich. Caspar Manz, the founder’s grandson, established the famous Lobster and Oyster Bar in 1935 and since then it has been a culinary institution amongst gastronomic circles. Pleasant piano live music will welcome you for your aperitif at the Lobby Bar and will accompany you through the evening. The hotel also has 5 state of the art conference rooms with a capacity of up to 100 people for successful meetings and elegant receptions. ... more   less 

Additional Information about Hotel St. Gotthard

Address: Bahnhofstrasse 87 | Altstadt, Zurich CH-8023, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $257 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel St. Gotthard 4*
Number of rooms: 139
Reservation Options:
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Also Known As:
Hotel St Gotthard
St Gotthard zürich
Hotel Style:
#20 Luxury Hotel in Zurich
#26 Family Hotel in Zurich
#31 Romantic Hotel in Zurich
#38 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel St. Gotthard staff and other travellers.
9 questions
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LaGrangeville, New York
Shanghai, China
8 months ago
Tampa, Florida
over a year ago

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Questions? Get answers from Hotel St. Gotthard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Is noisy but then it is in the middle of the city”
 of 5 bubbles jornt546, 31 Oct 2016 | Read review
“Get a room on the inside where it is quieter!”
 of 5 bubbles dolfan659, 21 Oct 2016 | Read review
“Not overlooking the main road”
 of 5 bubbles Alibongo6, 18 Oct 2016 | Read review
“Hotel is located on the corner of Bahnhofstrasse and Schützengasse and the entrance is located in the latter street.”
 of 5 bubbles petecalleya, 29 Sep 2016 | Read review
“Go high up. Sound proofing is good but better views.”
 of 5 bubbles SunSeekerwithkids, 16 Sep 2016 | Read review
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