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Altstadt Hotel

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#95 of 134 Hotels in Zurich
Certificate of Excellence
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96 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Reviewed 27 November 2014 via mobile

Just 10 minutes walk from the central station I checked in to this small and charming hotel, perfect location if you have meetings in the center. Small but nice rooms. Great comfort and with a large and nice bed. The breakfast was ok, just missed thy gluten free stuff.. I'll be back D.

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Helpful?
1Thank Jim C
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Jim, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. For another time, just send us a short e-mail or put a comment in the reservation and we'll prepare the gluten free stuff.. We'd be happy to welcome you back again in our place. In the...

Boston, MA
Reviewed 16 October 2014

A simple, clean hotel with (typical for Zuerich) small rooms. As standard in Zuerich you pay a lot for what you get. All in all: if you're looking for a hotel in the walkable centre, there you go. The staff is friendly, a nice café connected to the hotel, all good. If you arrive by car, be prepared: it's really...

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Helpful?
1Thank Tiberius_Gracchus
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest, Thank you for having taken the time to rate our hotel. We're happy to hear that you've enjoyed your stay. Thank for the hint regarding a description on our web-site. We’ll try to find a good solution. We would be very happy to welcome you back in our hotel. In mean time we wish you all the best....

Montagnola, Switzerland
Reviewed 6 October 2014

We spent two nights and although we live in southern Switzerland and are aware how expensive this beautiful country is this hotel is absurdly priced. The room is very small and the bathroom is beyond tiny. There is not even space for a shower door so the bathroom gets soaked from taking a shower. We stayed in the fifth floor...

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Helpful?
Thank TEEducator
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you for having taken the time to share your personal impressions. Feedbacks like yours are very important to us an help us to improve our service standard. We regret to hear that the view from our terrace wasn't to your complete satisfaction. For another time we recommend you our rooms with bathtube - those bathrooms are bigger.....

Vancouver, Canada
Reviewed 17 September 2014

Great little boutique hotel in Old Town Zurich. Found them online and booked via email after many questions back and forth that were always answered the next day. Three stops on the tram from central station, you can get there from the airport and save yourself $75. on a taxi. The location is interesting to walk around, many restaurants and...

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Helpful?
1Thank Terry G
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. We'd be happy to welcome you back again in our place. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception

Woodside, California
Reviewed 17 September 2014

I loved this place - my only complaint was that after one night I asked if I could extend and unfortunately they were fully booked! My room was quite small but very nice, and the location can't be beat. Great people, nice place.

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Helpful?
Thank BretWaters
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Sir, Thank you so much for your nice comment. We're happy to hear that you've enjoyed your stay. If there would be only complaints like yours.. :)  We would be very happy to welcome you back in our hotel. In mean time we wish you all the best. Best regards, Simone Müller Chef de réception

London, United Kingdom
Reviewed 6 September 2014

1. Location: the location was great. Hotel was few steps away from tram stop and night next to grossmunster and short walk to old town and paradeplatz. I felt very safe walking around the area at night. The area around the hotel was great to walk around and take pics. There are a lot of shops and restaurants around. Zurich...

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Helpful?
Thank Ima38
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your detailed comment and good rating. We're pleased that you've enjoyed your stay in the middle of Zurich's old town. You’re absolutely wright regarding the tv. At the moment we’re working on it – so soon there’ll be bigger screens and more international channels. We would be very happy to welcome you back...

Washington DC, District of Columbia
Reviewed 12 August 2014

Great location, nice service, friendly staff and clean, also nice continental breakfast. However, the hotel has a bar/cafe/restaurant at the ground floor, which is the source of noise. Hotel is close to a lot of bars/restaurants, so there is a tradeoff between convenience and quietness. Overall, my experience was quite good.

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Helpful?
Thank yellowboxyellowbox
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the middle of Zurich's old town. We would be very happy to welcome you back in our hotel. In mean time we wish you all the best. Best regards, Simone Müller Chef de Réception

Mumbai (Bombay), India
Reviewed 30 May 2014

Stayed at the Altastadt Hotel for 3 days. Room was a little smaller than expected. Location Superb! My main grouse is the breakfast. It was a European breakfast, so coffee, juice, bread, croissant, corn flakes, yoghurt & cheese. In all these were limited choices (1-2) The Bircher Muesli (nice taste) bowl was always empty & refills were done after 0.5-1...

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Helpful?
1Thank ehan16
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you for having taken the time to share your personal impressions. Feedbacks like yours are very important to us an help us to improve our service standard. We regret to hear that our breakfast buffet wasn't to your complete satisfaction. We will look into it in order to prevent this to happen again. Please accept our apologies....

Ottawa, Canada
Reviewed 28 May 2014

A lovely small boutique hotel in the Altstatd. Close to the Kunsthof museum and gallery, and a a fabulous private gallery around the corner where you can see, and buy, Picasso and Dali originals. Fun!

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Helpful?
Thank Camp_Canada
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in Zurich's old town. We are looking forward to welcome you back in our hotel. In mean time we wish you all the best. Best regards, Simone Müller Chef de Réception

Brasilia, DF
Reviewed 20 April 2014 via mobile

Great location and great price for zurich! Near bellevue and lake, helpful staff, cozy, designed rooms and in the heart of old towne! Price slightly high, but below average for location. Would go again for this hotel!

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Helpful?
1Thank BarbFuriati
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Sir, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. We'd be happy to welcome you back again in our place. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Altstadt Hotel

Address: Kirchgasse 4, Zurich CH 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Price Range: $299 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Altstadt Hotel 3.5*
Number of rooms: 23
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Also Known As:
Altstadt Hotel zürich
Hotel Style:
#62 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Altstadt Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you are not staying in room N15”
 of 5 bubbles GuidoU_12, 13 Nov 2016 | Read review
“The rooms on the upper floors will hear more of the bells of the Frauenkirche, if that kind of thing bothers you.”
 of 5 bubbles timdLondon_UK, 16 May 2016 | Read review
“Ask for superior room category.”
 of 5 bubbles StefanieB242, 20 Apr 2016 | Read review
“Rooms above fourth floor are brighter”
 of 5 bubbles MakikofromJapan, 17 Oct 2015 | Read review
“Please note that the lift/elevator is small in size.”
 of 5 bubbles cindylS7691BJ, 17 Aug 2015 | Read review
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