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Novotel Zurich City-West

NovotelUS$222*
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#48 of 139 Hotels in Zurich
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Zurich City-West
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1,125 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Zurich City-West
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Showing 635: English reviews
De Pere, Wisconsin
Reviewed 4 weeks ago

This is a decent hotel--all Novotels in Europe seem to be basically the same: king bed, simple structured rooms with built-in bedside tables, love seat, desk, chair, wardrobe, safe and hairdryer. Except that in this one, since it was Switzerland, the outlets require a very unique triangular-configured adapter that citizens of the USA are rarely unable to obtain. As such,...

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Helpful?
Thank CJW913
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear CJW913, Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Brisbane, Australia
Reviewed 4 weeks ago

Hotel was close to train station making transport around easy once you work out how to do it. Plenty of restaurants in close vicinity which were all close during our stay due to Easter. Room was nice and spacious but we did book a suite. We had a street view from our window and parking was close by. Check in...

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Helpful?
Thank neesii
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear neesii, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and apology for the waiting time at our restaurant. In the last weeks we have had some changes in our restaurant department. New employees in kitchen and restaurant and of course a new menu with more choice. We hope to see...

Caesarea, Israel
Reviewed 4 weeks ago via mobile

The area - west Zurich - is now the trendiest in the city. Lots of restaurants, bars around. It is lively until very late at nights. Also easy to walk to the Bhanhofstrasse and one mustn't miss the Akwadokt shopping area! Zurich has become so temperamental and awesome. If a family with 2 kids, I recommend 2 rooms with connecting...

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Helpful?
Thank Idit99
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Idit99, We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Dammam
Reviewed 5 weeks ago

Review collected in partnership with Novotel Hotels
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1Thank yunusv2017
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Lausanne, Switzerland
Reviewed 14 April 2017 via mobile

The hotel is good but service is very poor; long queue at reception, keys did not work, 45 min to get a dessert at their bar, swimming pool is a plus, but overall disappointing and not worth the money

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Helpful?
Thank Thierry F
Marketing_Accor_CH, Leiter Front Office at Novotel Zurich City-West, responded to this review

Dear Thierry F., Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 13 April 2017 via mobile

We stayed for 3 nights with the kids. Overall positive, good for the price they charge. The rooms very rather small, the swimming pool very small and not much for the children to do. Although not in the center, tram stop is very closely located. The breakfast was average.

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Helpful?
Thank Georgelaliotis
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Georgelaliotis, Thank you for the nice review of our hotel! As a Family Hotel we have a children corner in the lobby and also an outside playground. Zurich offers a lot of interesting places for children. Our front desk staff stays at your disposal for any Information. We hope to see you again very soon. Sincerely, Nico Masi Front...

Barking, United Kingdom
Reviewed 13 April 2017

I visited here for a long weekend and the weather was just great ,Room was clean ,breakfast was good food and plenty of it, bar prices were a bit over the top,bar man on the friday night was friendly,if driving out take a satnav with you ,we would have been lost without ours.we went to Lucrine a place well worth...

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Helpful?
Thank 27,472,016
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear 27472016, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Mumbai (Bombay), India
Reviewed 4 April 2017

The hotel staff was friendly. the rooms were clean. The breakfast was good and had a good spread even for vegetarians. Good food available near to hotel even late at night (after 12). near to tram station.

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1Thank anshul1goyal
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear anshul1goyal, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Luxembourg City, Luxembourg
Reviewed 3 April 2017

The first time I stayed in this Novotel was in late 2014. Since then I return here on business once a month on average, for 1 or 2 weeks at the time. This hotel has impeccable record of clean rooms, functional facilities, great breakfast buffet, and professional and friendly staff who make you feel welcome and satisfied. Thanks to the...

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Helpful?
Thank Don_Lorenzo_d_Arabia
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Don_Lorenzo_d_Arabia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and are looking forward to see you again very soon. Of course we will proudly share your comments with our team! Sincerely, Nico Masi Front Office Manager

Reviewed 1 April 2017 via mobile

great location..clean rooms. front desk is understaffed n not V helpful. act busy all the time. no free mobility card which all hotels give for free. was shocked when room was V hot and asked for ac. they asked me to keep window open! rates are not low. swimming pool and sit out are great.

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1Thank Sri S
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Sri S, Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experience did not meet your expectations. Our reception usually is staffed with at least Minimum two employees in the day shift. As we try to offer our best service it can happen that one...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: $199 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#4 Green Hotel in Zurich
#35 Luxury Hotel in Zurich
#37 Family Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Zurich City-West staff and other travellers.
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Questions? Get answers from Novotel Zurich City-West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about an upgrade on arrival worth the money.”
amandad920, 23 May 2017 | Read review
“Suites have plenty of room”
neesii, 22 Apr 2017 | Read review
“Kindly improve your breakfast menu.”
yunusv2017, 20 Apr 2017 | Read review
“we were on the 3rd floor and it was quite.”
27472016, 13 Apr 2017 | Read review
“choose higher floors”
anshul1goyal, 4 Apr 2017 | Read review
5 of 5
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US$222* /night
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TripAdvisorUS$195
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Prices are for 1 room, 2 adults
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