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Novotel Zurich City West

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Traveller (261)
Room & Suite (82)
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Overview
  • Excellent25%
  • Very good53%
  • Average17%
  • Poor4%
  • Terrible1%
Travellers talk about
“cosmos tour”(9 reviews)
“tram stop”(56 reviews)
“indoor pool”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Zurich City West
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Zurich City West
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (1,278)
There are newer reviews for Novotel Zurich City West
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167
338
140
39
19
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All reviewscosmos tourtram stopindoor pooltechno parknice hotelfamily roombreakfast spreadbusiness hotelbreakfast was excellenteasy accessbars and restaurantsmain stationbusiness trippublic transporthotel is locatedshort stayair conditioning
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11 - 15 of 703 reviews
Reviewed March 4, 2018

A mediocre stay in a completely average hotel room. We have stayed in many Novotel hotels before and usually love our stay. This one in Zurich, by far, is the least impressive one we have visited. The room is clean and meets your basic needs...More

Thank Jenn C
Response from Nico M, Front Office Manager at Novotel Zurich City WestResponded March 14, 2018

Dear Jenn C, we very much appreciate your comments regarding your stay at the Novotel Zurich City West. We regret that your experience with our bed and the breakfast did not meet your expectations; please allow us to express our sincerest apologies. We take your...More

Reviewed January 30, 2018

Spent two nights at this hotel last week and it was a very comfortable stay. The rooms are clean and very quiet. Internet connection is also pretty good, and whilst the hotel is not within walking distance of the centre, there is a taxi stand...More

Thank Trevordg
Response from Nico M, Front Office Manager at Novotel Zurich City WestResponded February 3, 2018

Dear Trevordg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Reviewed January 27, 2018

This hotel is most comfortable. The rooms were clean, a good size and the facilities were first rate. The buffet breakfast had very wide choices and local transport was nearby. If you come to Zurich by air or train buy a Zurich Card at the...More

Thank BVS5
Response from Nico M, Front Office Manager at Novotel Zurich City WestResponded February 3, 2018

Dear BVS5, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Reviewed January 9, 2018

hotel location is great ,just a walk away to catch the city tram ,comfortable and clean rooms, breakfast served was also fine , helpful and polite staff. stayed only for a night and the amount time we spent at the hotel was great

Thank Ankini
Response from Nico M, Front Office Manager at Novotel Zurich City WestResponded February 3, 2018

Dear Ankini, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Reviewed January 4, 2018

We stayed in Novotel Zurich City West for 2 nights only and it's not near to the other Novotel's we have stayed. The beds were not comfy and the extra bed was horrible. My daughter had to sleep on one side of it. The temperature...More

Thank VasudhaH
Response from Nico M, Front Office Manager at Novotel Zurich City WestResponded February 3, 2018

Dear VasudhaH, Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Children Activities (Kid / Family Friendly)
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$159 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Zurich
#18 Family Hotel in Zurich
#44 Luxury Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$159 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Zurich
#18 Family Hotel in Zurich
#44 Luxury Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (261)
Room & Suite (82)
Dining (16)
Pool & Beach (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
Nil N
May 20, 2018|
Answer
Response from ellejt1973 | Reviewed this property |
We stayed in a double room so can’t say what the size of the sofa bed is but most sofa beds would be big enough for two 9 year olds. Maybe call the hotel to double check.
0
Votes
ThisGuyLovesTravel
March 13, 2018|
Answer
Response from Nico M | Property representative |
Dear Sir or madame, the daily parking cost is CHF 29. Dont think there are much cheaper places around. Kind Regards Novotel Zürich City West
-1
Votes
Google Translation
Michelle S
July 16, 2017|
AnswerShow all 2 answers
Response from Nico M | Property representative |
Dear Michelle S, our hotel is located in the West of Zurich. Closed by there is a tram which dirves directly to the city Center within 10 minutes. There is a Christmas Market in the main Train Station and also one at the... More
0
Votes
Room Tips
"Go to the gym for free water bottles"
Read review
"Our room had a view of large square at back"
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"Take a breakfast with this hotel"
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"Excellent in every way (comfort, service, price situation)"
Read review
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