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Crowne Plaza Zurich Hotel

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#62 of 139 Hotels in Zurich
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Crowne Plaza Zurich Hotel
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1,248 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Zurich Hotel
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Showing 843: English reviews
A TripAdvisor Member
2 reviews
4 helpful votes
Reviewed 13 November 2016 via mobile

Not a good start to the stay at all today. Feeling wholeheartedly irritated. When we pulled up outside the hotel we were not welcomed or even greeted. The bellman was busy socialising with the taxi drivers. He then walked off inside and left us to unload our car. It was quite clear we were guests as we were driving an...

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4Thank A TripAdvisor Member
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear guest Thank you for your detailed review on your stay with us here at the Crowne Plaza Zurich. I take reference to our front office manager, Mr Samuel Baumgartner, who dealt with your case from the day of your arrival. Luckily, your case and all issues have been resolved and I am happy to hear that we did manage...

Lansdale, Pennsylvania
Reviewed 8 November 2016

Good location close to a tram stop, not far from the train station. The hotel was nice, clean, and the staff were friendly. The bathrooms were modern and clean. We really liked that they had a variety of TV channels and a tablet for room use. We only stayed one night but enjoyed our time in Zurich.

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Thank Rachel M
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Rachel M Thank you very much for your review. We hope to welcoming you back soon! Best regards Alina Russ, Marketing

Reviewed 3 November 2016 via mobile

We stayed at the Crowne Plaza as an alternate to very expensive hotels in the city. The hotel is very good and has been recently refurbished. We had adjoining rooms which suited our family if 5 (one room with king and rollaway and other room with 2 singles). The fitness centre is very good although under16's are not allowed in,...

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Thank Jim G
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Jim G I am happy to read about your positive experiences with us here at the Crowne Plaza Zurich! Also I have already forwarded your praising words to my colleagues. We want to welcome you back. Best regards Alina Russ, Marketing

Aberdeenshire, United Kingdom
Reviewed 2 November 2016

Service here was excellent, the room was very clean and spacious with bottled water replaced every day along with biscuits and chocolate hearts, a nice touch. Staff were very friendly and courteous, we used the restaurant a few times and the meals were well presented, the breakfasts were superb with many choices. A short tram ride to the lake and...

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Thank Jenny B
Management response:

Dear Jenny B, Thank you very much for your kind comment and your stay in the Crowne Plaza Zurich. We are lucky to hear that you enjoyed your time in our hotel and looking forward to welcome you soon again. Best regards, Alina Russ, Marketing

Reviewed 2 November 2016 via mobile

I had an amazing weekend off here at Crowne Plaza Zurich. The traineee girl who checked us in was so nice, helpful and patient...thank you for answering to all of our 100 questions. Room was clean, a bit tiny and didn't like the bathroom door as there is no privacy but the rest was good. The breakfast / brunch on...

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Thank Altiona H
Management response:

Dear Altiona H, We are pleased to read your review and will thank you for your accommodation in our hotel. We are very happy to see that you have fully enjoyed your stay with us! Please be ensured that I have forwarded your comments to my colleagues. We hope to welcome you back soon. Best regards, Alina Russ, Marketing

London, United Kingdom
Reviewed 31 October 2016 via mobile

We were a group of 29 people staying at the hotel. We arrived quite early and the check in time is normally 2 pm. The staff tried their best to provide us our room as soon as the other guests check out. They were very helpful and professional. The room were smaller than I expected but it had all the...

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Thank Dale O
Management response:

Dear Dale O Thank you for your review and your stay in our hotel. We make sure that we provide our guests with everything during the stay in our hotel. We are looking forward to welcoming you and your guests soon in the Crowne Plaza Zurich. Kind regards Alina Russ, Marketing Manager

Reviewed 30 October 2016

The Crowne Plaza, Zurich is a good, comfortable hotel in the suburbs. It's around 20-25 minutes from the city centre but with great tram links a short walk away. The rooms were clean, comfortable and quiet. The pool and sauna were great and it has a well equipped gym. The breakfast was really good with lots to choose from. The...

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Thank Alan E
Management response:

Dear Alan E Thank you for your kind review and your stay with us. Please note that you can reach downtown within 10 minutes directly without changing the tram. We offer more than 2000sqm in our top class fitness center. We are looking forward to welcoming you again to the Crowne Plaza Zurich! Best regards Alina Russ, Marketing Manager

Ottawa, Canada
Reviewed 29 October 2016

We stayed at the Crown Plaza, Zurich for 3 nights and found it to be a good place to stay. It is not in the heart of the city but a short walk to a tram station which allows you to move around the city easily. The room was clean although it did show its age just a little but...

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Thank Darrell C
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Darrell C Thank you very much for your review and your stay with us! We are very happy to see that you have fully enjoyed your stay with us. We hope to welcoming you back soon! Best regards Alina Russ, Marketing

Tadley, United Kingdom
Reviewed 27 October 2016 via mobile

This hotel may not be in the most upmarket part of Zürich but it was clean and service was good. The kids had problems with their keys but otherwise all ran smoothly. Breakfast had plenty of choice and was clearly very popular.

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Thank Andrew N
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Andrew N Thank you very much for your review and your stay with us! We hope to welcoming you back soon! Best regards Alina Russ, Marketing

Reviewed 23 October 2016 via mobile

Room was clean, had all the basic amenities needed. It was nice that they replenished a complementary chocolates and biscuits every day. However the room was really small for 2 people. There was almost no space to move around, once luggages were opened. Situated at a relatively good location. 10-15mins tram to the main Zurich HB station. I would come...

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Helpful?
Thank Mohan C
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Mohan C Thank you very much for your review and your stay with us here at the Crowne Plaza Zurich! We hope to welcoming you back! Best regards Alina Russ, Marketing

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 

Additional Information about Crowne Plaza Zurich Hotel

Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $160 - $263 (Based on Average Rates for a Standard Room)
Number of rooms: 365
Reservation Options:
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich
Hotel Style:
#6 Green Hotel in Zurich
#55 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Zurich Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Zurich Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel in the suburbs, but there is a good tram service every few minutes”
 of 5 bubbles BillPotter, 2 Jan 2017 | Read review
“Disappointing breakfast for such a hotel brand!”
 of 5 bubbles 788DerekS788, 29 Nov 2016 | Read review
“Rooms overlooking the Courtyard”
 of 5 bubbles Darrell022354, 29 Oct 2016 | Read review
“I wish I knew given that our room was a "nicer room"”
 of 5 bubbles CitizenoftheAir, 6 Oct 2016 | Read review
“Small but comfortable rooms”
 of 5 bubbles ruchirg2013, 18 Sep 2016 | Read review
5 of 5