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Eden Au Lac

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#43 of 138 Hotels in Zurich
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Eden Au Lac
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311 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Province of Milan, Italy
Reviewed 1 week ago

I find this hotel where I have stayed before very good, well located, well maintained with a polite staff. The rooms are comfortable size and the ones overlooking the river would be my choice. It is clean, and while I recommend the breakfasts in the hotel, I might suggest you look elsewhere if looking for a good place to have...

Thank Travelonwithgrace
New York City, New York
Reviewed 3 weeks ago via mobile

Rooms are small and need refurbishing but staff is friendly and great location near opera house and right on the lake. Prices are competitive but nothing special about the place other than the location. Restaurant staff is however very nice and speaks excellent English Don't like taking a shower in a narrow bathtub floor gets flooded. Rooms facing the lake...

Thank andrewshka1121
Estepona, Spain
Reviewed 3 weeks ago

We just stayed there for one night so we cannot comment all hotel facilities. However excellent location of the hotel, friendly & efficient staff, nice roof top terrace. Received a nice room overlooking the lake of Zurich. We'll come back next time! Thank you Eden au Lac Team!

Thank mamgf1
Locarno, Switzerland
Reviewed 4 weeks ago

The hotel location is very beautiful, near the lake and with a wonderful view. I took a deluxe Room with lake view. The room was very old, you could ear everything happening in the corridor. The bathroom was even worse and reminded me the one I used to have when I was a student: shower was not working properly, the...

Thank Chateaux_Margaux_85
Abu Dhabi, United Arab Emirates
Reviewed 4 weeks ago via mobile

this hotel is very beautiful place in zurich, i spent just weekends, it has a wonderful atmosphere, nice restaurant, good room service and important place close to train station opera house, restaurants and city center, it's possible to do sightseeing through zurich by walking and interesting with imaginative views in zurich, l wish return back to zurich and visiting Edn...

Thank om880
Reviewed 6 March 2017 via mobile

Fabulous staff helpful at every turn, offering an early check-in upon arrival, coordinated many organizational details during stay, always impeccably efficient and friendly. Room 25 with Zürichsee lake view is a spacious room (and bathroom) with ample clothes storage - so welcome for a mother and daughter! - two balconies, perfect blackout curtains, and sound-proofed to street. Water, fruit and...

Thank Karen P
Miami Beach, Florida
Reviewed 22 January 2017 via mobile

I stayed here on a recent business trip. If you enjoy a travel back in time, superior service and good traditional Swiss hospitality this is the perfect hotel. It's a smaller hotel, belongs to the Small Luxury Hotel of the World organization, but nearly everything is reminds you a bit of a travel back in time. Even the room keys...

Thank Friedrich V
VJCSwitzerland, Manager at Eden Au Lac, responded to this review

Dear Mr. von Friedrich, In the name of our entire team, we would like to extend our gratitude for your words of praise regarding your visit to EDEN AU LAC. We are happy to relate your motivating comments to the staff member mentioned. Your feedback encourages us even more to extend our passion via our staff to our guests on...

Reviewed 9 January 2017 via mobile

This hotel has touched our souls! My boyfriend has been visiting this hotel since his childhood and we went together last January and it felt like home. Excellent service, very cozi and elegant room, clean, with a fantastic view of the lake! Can't wait to go back

Thank Kat K
VJCSwitzerland, Manager at Eden Au Lac, responded to this review

Dear « Kat K » Heartfelt thanks for your super assessment of your stay in EDEN AU LAC. We are happy to relate your motivating comments to our staff members. Your feedback encourages us even more to extend our passion for the service we provide via our staff to our guests on a daily basis. We are already looking forward...

Hannover, Germany
Reviewed 21 December 2016

This hotel deserves its five star rating without a doubt. Excellent dinner in a breathtaking atmosphere and flawless room service made our stay at Eden au Lac an unforgettable experience. We will come back for sure!

Thank oriam_neverwinter
VJCSwitzerland, Manager at Eden Au Lac, responded to this review

Dear „oriam_neverwinter“ Heartfelt thanks for your super assessment of your stay in EDEN AU LAC. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. We wish you...

Florence, Italy
Reviewed 14 December 2016

A disappointing stay for us. Expecting 5 star service and accommodations and happy to pay the price for them, as our night in Zurich was to be a celebration, we were more than let down to arrive and find that Eden Au Lac is really a 3 star old hotel with 3 star service. At a 5 star hotel it...

1Thank shannonmarie2016
VJCSwitzerland, Manager at Eden Au Lac, responded to this review

Dear “shannonmarie2016“, Thank you for your feedback on your stay at EDEN AU LAC. We deeply regret that we were unable to fulfill your expectations. Your feedback enables us to refine our services and the quality thereof, delighting our guests is very important to us. We see your message as encouragement to improve our service quality further and it would...

144 photos of this hotel

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Business Centre/Function Rooms (2)
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All Management Photos (29)
Hotel & Grounds (6)
Room/Suite (2)
Dining (7)
Business Centre/Function Rooms (4)
Other (10)
07/05/2017 08/05/2017
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access

Additional Information about Eden Au Lac

Address: Utoquai 45, Zurich 8008, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Seefeld
Price Range: $366 - $828 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Au Lac 5*
Number of rooms: 50
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Also Known As:
Eden Au Lac Hotel
Eden Au Lac zürich
Hotel Style:
#12 Romantic Hotel in Zurich
#21 Business Hotel in Zurich
#34 Luxury Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Eden Au Lac staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view is excellent”
oriam_neverwinter, 21 Dec 2016 | Read review
“Lack view with balcony”
KligerSpatz, 16 Oct 2016 | Read review
“take the lake view rooms if you don't mind the street in front. It's worth paying more.”
sagravay, 15 Oct 2016 | Read review
“Avoid this hotel”
michelle34731, 27 Sep 2016 | Read review
“Lake view or nothing”
mohammedaF3441XV, 14 Aug 2016 | Read review
5 of 5
US$296* /night
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Prices are for 1 room, 2 adults
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