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Swissotel Zurich

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2,060 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Zurich
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Showing 1,436: English reviews
Reviewed 3 weeks ago via mobile

Hey we stayed at this hotel for 3 nights ... service and quality of hotel is really of high standards, staff is very helpful & friendly. U cannot get a perfect location than this hotel- airport is 5 min away in express train and main city centre is next stop on train or 2 min away- good for shopaholic people...

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Helpful?
Thank Jack S
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Jack What shall I say? Thank you very much for this great feedback. I am happy that you fully enjoyed your time with us and hope you also had a good time in Zurich. See you back soon and all the best in the meantime Kim Hauser Guest Relations Manager

Covina
Reviewed 3 weeks ago

Good location. Very classy hotel. Loved the decor. We had a great room with a really nice view. Just wished the AC would have worked. Spa is great. Gym could have a couple other machines. I loved their bar/restaurant, very chick.

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Helpful?
Thank elisacU669ZH
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Guest Good to read that you liked our services and were satisfied with your experiences. See you back soon and best regards, Kim Hauser Guest Relations Manager

Horsham, UK
Reviewed 3 weeks ago via mobile

I stayed here mainly because the location was convenient for a business meeting, but everything else about the hotel turned out to be better than I had expected. The room, on the 21st floor, was well appointed, clean and very comfortable. The bed was the best I've had travelling in a long while. Friendly, professional staff and good facilities mean...

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Helpful?
Thank TheFlyingGribble
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Guest Thank you very much for writing this outstanding review. We are looking forward to seeing you back during your next trip to Zurich. Best Regards Kim Hauser Guest Relations Manager

Sydney, Australia
Reviewed 4 weeks ago

Stayed for 2 nights. The hotel was ok - needs updating. The bed was also hard. The hotel is one train station away from the main station in Zurich and is conveniently located across the road from the station. There are shops, a supermarket and restaurants close by also.

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Helpful?
Thank JanetandRoss
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Hi Janet & Ross Thank you for your feedback. We are updating right now. Some floors are already fully renovated - and we will not stop. See you back soon and best regards, Kim Hauser Guest Relations Manager

Sydney, Australia
Reviewed 4 weeks ago

Our room was a good size, and the bed was comfortable. We had a very big window with a view of the mountains in the distance. We could also see the lights from the airport runway, and planes landing and taking off. The bathroom would benefit from an update. It was clean, but showing signs of wear and tear, as...

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Helpful?
Thank NannaD14
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Nanna Thank you for staying with us and for this detailed review. I am happy that you all in all liked your time with us. I am sorry for the inconvenience with the glass - this is not our standard of course. Also, we are currently refurnishing our rooms. Some of the floors are already renovated by now. This...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

The Swissotel group brags about the "Swiss Hospitality". Yet, the place doesn't really represent high standards in terms of service. The reception was crowded and the staff were overloaded and somewhat on the "harsh" side. They made us wait for a long time till we got the check in done claiming that they have shift switching. The rooms are nice...

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Helpful?
Thank Alex h
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Alex Thank you for staying with us and for providing us with your kind feedback. This helps us a lot. Please be assured that this is not what you may expect from us. We are consistently training our teams and will continue to do so. again, thank you for your honesty. Best Regards from Zurich, Kim Hauser Guest Relations...

Mumbai (Bombay), India
Reviewed 1 November 2016

This is mainly a business hotel. The rooms and bathroom are very small hence if your travelling with kids and a lot of luggage a suite or a bigger room would be a better choice. The rooms on higher floors have better views. The breakfast had a decent spread and considering European standards I found the breakfast very good. There...

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Helpful?
Thank atwin90frames
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear atwin This is truly an amazing feedback regarding your stay with us. Thank you very much for taking your time and sharing your experiences with us. Also, I am glad to read that you liked our large breakfast buffet and enjoyed it so much. I am looking forward to welcoming you back one day. Kind Regards from Switzerland Kim...

UAE
Reviewed 1 November 2016

The hotel is very easy to find and very accessible. It is located right across the Oerlikon station. There is also a tram that passes in front of it. It is close to restaurants, groceries and some small shops and about 7 minutes by train to the city center. The rooms are clean and just the right size. Everything you...

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2Thank _sma08_
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Guest Thank you for this very detailed review regarding your recent stay with us. Seems like you fully enjoyed your time with us. Maybe you will find the time to try our Restaurant Le muh or its bar during your next visit - we would be happy. Best Regards and see you back soon Kim Hauser Guest Relations Manager

Tehran, Iran
Reviewed 31 October 2016

if you want to stay in one of the most expensive city in the world ,staying at a hotel with the most value for money is considerable ,i should add helpful staffs are really helpful and they are totally understand customer oriented service philosophy . if you want to see a great view go the pool and gym at the...

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Helpful?
Thank amir t
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear amir A big thank you for staying with us and for this feedback. I most liked your kind words regarding our team! And yes indeed - the view from the pool area on the 32nd floor is truly stunning. Until the next time and best regards, Kim Hauser Guest Relations Manager

Bucheincity
Reviewed 30 October 2016

Very comfortable and friendly staff in hotel. internet connection is stable and overall Services is acceptable level. if you want to go on Urban area, you can use tram or train easily and cheap cost than taxi.

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Thank kyongils
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear kyongils Thank you so much for staying with us and for this review. This is a wonderful feedback and I happily forwarded your nice words to the team. Looking forward to welcoming you back one day. Best Regards from Zurich, Kim Hauser Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le muh
Le muh
Cuisines: Swiss, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 

Additional Information about Swissotel Zurich

Address: Schulstrasse 44, Zurich 8050, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $172 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Fairmont Hotels, Priceline, Travelocity and Booking.com so you can book your Swissotel Zurich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#27 Luxury Hotel in Zurich
#28 Romantic Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Zurich staff and other travellers.
26 questions
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See all questions (26)

Questions? Get answers from Swissotel Zurich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floor because it is near the train station which it is a bit noisy”
 of 5 bubbles jennifercZ8082ZU, 24 Nov 2016 | Read review
“Rooms on the higher floor are quieter”
 of 5 bubbles _sma08_, 1 Nov 2016 | Read review
“take a city view room”
 of 5 bubbles swapneelrana, 26 Oct 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles mikefZ9321XY, 24 Oct 2016 | Read review
“Rooms on top floors are great, and I also enjoy the newly renovated rooms very much”
 of 5 bubbles 263eldadd, 3 Oct 2016 | Read review
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