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Kapenta Bay Hotel and Conference Resort

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Kapenta Bay Hotel and Conference Resort
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Cape Town Central, South Africa
Reviewed 5 days ago NEW

Old and run down, no holiday vibe or atmosphere. We actually did not feel safe as the gate to the beach was open all the time with no security. People were roaming the corridors and trying to open our doors. When we approached reception and security they were nonchalant. The place clearly needs an upgrade.Poor facilities. Will not go back.

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Helpful?
Thank shivz28
Durban, South Africa
Reviewed 1 week ago NEW

The rooms should be renovated by now, we are living in 20th Century where there are flat screen TV and nice couch to relax since the main reason to visit places we want to relax and be comfort. Floors need an upgrade

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Thank nn112
Port Shepstone
Reviewed 1 week ago NEW

My family enjoyed the vacation, except for the weather conditions that were not favourable but in general it was a good a vacation and the staff was friendly and useful. It was a great stay and I would recommend it to family and friends

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Thank nondumisom2017
Port Shepstone
Reviewed 1 week ago

Showers dirty and mouldy, beds hard like a rock, stained linen, lifts don't work properly, dirty stairwells and very noisy. This may be because there were lots of kids at the resort however management should have taken control of this during the night.

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Thank 528sn
Port Shepstone
Reviewed 1 week ago

Clean rooms and excellent service from the staff. The security was tight and linen was also on point. facilities are relevant for all members of the family and all clean. I can only complement the team for job well done.

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Thank sibongilem275
Port Shepstone
Reviewed 1 week ago

Our stay at Kapenta Bay last December was a memorable one and a fitting experience to end the year 2016. Our unit was located at the top floor, with a wonderful view of the sea, had spacious rooms and was very nice.

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Thank 733musah
Port Shepstone
Reviewed 1 week ago

The only thing to improve on is changing of the linen, it was only changed after three days when we leave. To us that is not right, the supervisor should check if the ladies are doing the right thing. And lastly I am a person with a condition I cannot afford to walk from sixth floor to the basement, you...

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Thank B9645CGsh
Port Shepstone
Reviewed 1 week ago

kapenta bay hotel is a Nice place with see view and nice swimming pool however serious renovation needs to be done in the rooms and curtains need to be washed or changed , visitors make noise without minding others

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Thank 101mtm
Port Shepstone
Reviewed 1 week ago

filthy stairway only 1 lift which takes so long half the time it dont work broken trolleys to carry goods only 2 staff lie about cleaning service unit was supposed to be cleaned on christmas day has promised but was not done when enquired from manager it was supposed to be cleaned security big issue anyone from beach area walk...

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Thank P M
Port Shepstone
Reviewed 1 week ago

The hotel need serious improvements, we all got sick while we were there. The fans made a very one sick. I will never recommend this hotel to anyone. The condition of the rooms was terrible the furniture still the old type of furniture

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Thank th0bem

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Kapenta Bay Hotel and Conference Resort

Address: 11/12 Princess Elizabeth Drive, Port Shepstone 4240, South Africa
Region: South Africa > KwaZulu-Natal > Port Shepstone
Price Range: $146 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kapenta Bay Hotel and Conference Resort 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Kapenta Bay Hotel Port Shepstone
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Questions & Answers

Questions? Get answers from Kapenta Bay Hotel and Conference Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up the better the view”
 of 5 bubbles , 3 Jan 2017 | Read review
“Best rooms are in the middle”
 of 5 bubbles , 1 Jan 2017 | Read review
“Ask to speak with Sarah. she is always willing to help.”
 of 5 bubbles MegSint, 16 Dec 2015 | Read review
“sea view's the best”
 of 5 bubbles JemJoshJezi, 27 Nov 2015 | Read review
“Side units facing public swimming pool i liked the most. it still had a lovely view and were more isolated than front facing units”
 of 5 bubbles Fransie31, 27 Oct 2015 | Read review
5 of 5
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