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Townhouse Hotel Maastricht

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Traveller (320)
Room & Suite (103)
Dining (22)
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Overview
  • Excellent45%
  • Very good42%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“soup”(73 reviews)
“train station”(71 reviews)
“on arrival”(27 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Fitness centre
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,453)
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All reviewssouptrain stationon arrivalliving roomnice hotelbathroom doorreception areaminute walk to the centrequiet arearooms are smallbars and restaurantsbed was comfortablethe ground floorsecure parkingaround the cornerone night stayold town
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11 - 15 of 480 reviews
Reviewed February 7, 2018 via mobile

Went here on a weekend trip and have some positive and some negative points. In general I had a great time. +Quiet +Close to city center, but not in the city center +Comfortable bed +Comfortable chair +Friendly staff +Clean +Next to train station (properly insulated,...More

Thank Jeroen E
Response from JosineVendrik, General Manager at Townhouse Hotel MaastrichtResponded March 24, 2018

Dear Jeroen, Thank you for this review. Good to read that you in general had a great time in Maastricht. We will take your negative points and discuss it with our team. For some extra privacy in the bathroom, we would like to offer you...More

Reviewed February 6, 2018

great pace to visit, hotel could not have been nicer with welcoming soup, fruit, great breakfast, bar and you could even rent a goldfish for your room. Great location as well near the station and old town but quiet as well

Thank SGD1000
Response from JosineVendrik, General Manager at Townhouse Hotel MaastrichtResponded March 24, 2018

Dear, Thank you for this amazing review! Good to read that you liked Townhouse hotel and the location as well. We would love to see you again the next time you are in Maastricht. Kind regards, Josine Vendrik - Hotel Manager

Reviewed January 29, 2018

Upon entrance we were welcomed with heartwarming homemade soup by the friendly front office staff. We declined the option to rent a goldfish as company for the duration of our stay, and on retrospect we would have struggled to get a fishbowl into our medium...More

Thank AMSGoonie
Response from JosineVendrik, General Manager at Townhouse Hotel MaastrichtResponded March 24, 2018

Dear, Thank you for this review! Good to read that you liked the lounge and the breakfast. We have different roomtypes in Townhouse, ask the next time for a bigger room with a closet. We hope to see you again! Kind regards, Josine Vendrik -...More

Reviewed January 29, 2018

very good info before arriving, safe garage, friendly and very helpful staff, funny decoration in retro style , Station area close to centre, recently renovated so no bicycles in sight, no graffiti end very few cars. we had a wonderful weekend

Thank Brian038_13
Response from JosineVendrik, General Manager at Townhouse Hotel MaastrichtResponded March 24, 2018

Dear Brian, Thank you for this amazing review. Nice to read that you liked the design of the hotel and had a good weekend in Maastricht. We would love to see you again! Kind regards, Josine Vendrik - Hotel Manager

Reviewed January 11, 2018

The hotel is comfortable, room was clean and the shower very good. Breakfast is a little bit expensive (16.5 e), but its buffet and a really good one! They let us left our bags after the check out because our bus was leaving in the...More

Thank María José C
Response from JosineVendrik, General Manager at Townhouse Hotel MaastrichtResponded January 12, 2018

Dear María José, Thank you for sharing your experiences with us. We have different room types, from basic to extra large. On the larger rooms are closets, feel free to ask for a larger room next time! Kind regards, Josine Vendrik - Hotel Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Maastricht
#3 Luxury Hotel in Maastricht
#4 Romantic Hotel in Maastricht
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Maastricht
#3 Luxury Hotel in Maastricht
#4 Romantic Hotel in Maastricht
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (320)
Room & Suite (103)
Dining (22)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lmullinax
July 30, 2016|
AnswerShow all 6 answers
Response from soulsease | Reviewed this property |
Yes, all cards accepted.
0
Votes
Moira54
July 23, 2015|
Answer
Response from JosineVendrik | Property representative |
Dear Moira, Thank you for your feedback. We appreciate it and we are very happy with this kind of feedback because it helps us to improve our customer service. We are looking forward to welcome you again! Kind... More
0
Votes
Google Translation
Esswoo
The hotel is beautiful and convenient. But i did't like the service. The blond woman from the server was arrogant towards me and my family. Anyway, I had booked and PAYED (iDeal) for another room. When my family got there, they weren't even on the list. So they booked and payed again. But than, I was wondering where did my money go then? So, I went to the hotel by myself. I showed the man with the glasses from the service the copy of the payment. He asked me to send it to his email. The morning after i did. (I forgot to do it before). I called to the hotel. The blond woman answered my call. She wasn't very nice, claiming everything was solved. My family had to pay again and was i like, 'seriously...' She told me that i should look into it myself, while her colleague told me he will look into it. And she kept saying everything is already fixed and bla bla. It really made me upset. And i wasn't upset about the money, i was upset about the way she did to me. Anyway, not everything is solved, my money is still in there somewhere and I want it back. Please & thank you.
July 22, 2015|
AnswerShow all 5 answers
Response from JosineVendrik | Property representative |
Dear Esswoo, Thank you for your email. We would like to apologize for the terrible incovenience. This is not our standard and we appreciate that you share your experiences with us. We do believe that you have received your... More
0
Votes
Google Translation
Room Tips
"Floor 2 or above for a bit of a view."
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"Be mindful that some rooms are on the road/train station side."
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"Basic room yet small is perfect for short stays!"
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"Great location near the train station."
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