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Crowne Plaza Maastricht

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Crowne Plaza Maastricht
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604 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Saint-Raphael, France
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

It was not the first time that we visited this Hotel but this time we were a bit disappointed. We had a supererior room, which was OK but somewhat basic.Climbing in the bathtub to have a shower is not what we like. At the moment we arrived there was nobody to help us with the luggage. The staff was OK... More 

Helpful?
Thank Lambert S
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear guest, Thank you very much for taking the time to write this review, we highly appreciate this. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. At our hotel we take pride in ensuring our customer’s satisfaction and we’re disappointed that we did not meet your... More 

Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Price/value nice combination. Good location, service and "crown" features are on same level as in Russia or Belgium. Nice decoration, no noise, strong wifi, smart people on reception and bar. All you need for 2 nights on biz trip

Helpful?
Thank Pascal A
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Pascal, Thank you very much for your compliments about our hotel. It’s a pleasure to read that you liked our location, restaurant / bar and our staff. We are looking forward to welcome you back in the hotel. Best regards, Ramon Schouwenberg Assistant Front Office Manager More 

Dubai, United Arab Emirates
Level Contributor
129 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 3 weeks ago via mobile

Spent 2 nights. Awesome nights sleep with great bed and linen. Only gripe was noise made by drunken revellers and then in the morning, the waiters setting up the outside terrace tables. Good location and friendly staff

Helpful?
1 Thank econokal
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear econokal, Thank you for your stay with us, it’s great to read that you’ve enjoyed your time with us and had a good night sleep. I’m sorry that you wake up early due to drunken revelers and the noise of my colleagues in the morning. Please be assured that your comments will be shared with the departments. We are... More 

Level Contributor
6 reviews
Reviewed 4 weeks ago via mobile

I moved from the NH Hotel to Crowne Plaza so I could stay down town. The hotel is in a great area near a good pizzeria and a lot of great pubs. The breakfast was a nice selection of hot dishes and cold fruit. My favorite part of the stay was the room/bed. So many European beds are the two... More 

Helpful?
Thank Robert T
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Robert, Thank you for choosing Crowne Plaza for your stay in down town Maastricht. It’s great to read your comments about our hotel and neighborhood. A good night sleep is very important, therefore we are delighted to read your comments about our comfortable queen size bed and the pillows. Thank you again for sharing your comments, and we... More 

Newcastle Upon Tyne, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

Really lovely large hotel overlooking the river in Maastricht. A beautiful city. Spacious room, loads of storage space, nice bathroom, attentive staff, fabulous breakfast. Travelled with my elderly mum for my son's graduation from UM. Minor issues - requested walk-in shower on booking, but only one room in hotel has this facility and it was occupied. Staff v. apologetic and... More 

Helpful?
Thank morpethmum
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear morpethmum, First off all I would like to thank you for being our guest, and for staying in Crowne Plaza Maastricht. It’s great to read that you’ve enjoyed your time with us and your comments about our rooms, excellent breakfast buffet and attentive staff. Unfortunately we have only one room with a walk-inn shower. We kindly ask your to... More 

New Jersey
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

Had to visit Haastricht for the graduation of a friend from the University there. Booked into the Crowne Plaza based on reviews. First of all Maastricht is a fantastic smaller city in Holland; an historic city and university city. Amsterdam is also great, but a big city, and Maastricht offers a more quiet environment with all the great restaurants and... More 

Helpful?
Thank Chaslosh
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Chaslosh, It’s great to read your comments about your stay with us. Thank you also for pointing out the beautiful and charming city of Maastricht, with the historic center, shopping area and a lot of restaurants. We are looking forward to your next stay with us. Best regards, Ramon Schouwenberg Assistant Front Office Manager More 

Birmingham, United Kingdom
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 October 2016

This is a chain hotel, yet somehow it has the ambience of a smaller more boutique type place. It's in a great location, the staff are all charming (& speak very good English). I agree with other reviewers who mention the breakfast - it is superb!

Helpful?
Thank Englishmanabroad1960
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Englishmanabroad1960, We would like to thank for staying with us and for taking the time to write your review. It’s great to read your nice comments about our hotel, perfect location and ‘charming staff’, also thank for recommend our breakfast buffet. We hope to have the pleasure of seeing you again soon. Best regards, Ramon Schouwenberg Assistant Front Office... More 

Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2016

by the river, close to many restos and bars - cannot be beat - in house - try their House burger. HUGE!! - otherwise, walk...many quality places within 20 min walk. If the weather is nice, walk the river..... Staff are fabulous

Helpful?
Thank statsman007
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear statsman007, Thank you for sharing your comments on TripAdvisor. It’s great to read that you’ve enjoyed your stay with us. Your comments about our restaurant, fabulous staff and perfect location are highly appreciated and shared with our staff. We are looking forward to your next stay with us. Best regards, Ramon Schouwenberg Assistant Front Office Manager More 

sydney australia
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 October 2016 via mobile

I have only good things to say about this hotel. They are the full package and we had a wonderful stay here. We stayed in an executive room and it had all the features that I would expect including iron, retractable washing line, coffee and tea making, good water pressure with a shower that has the option of being hand... More 

Helpful?
Thank sydneygirl63
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear sydneygirl63, Thank you for taking the time to write a detailed review about your stay in our hotel. It is wonderful to read that you enjoyed your recent stay at Crowne Plaza Maastricht for our beautiful location, friendly staff, and excellent breakfast buffet. It is also great to read that you mention all the features in our executive rooms.... More 

Belgium
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 October 2016

Breakfast is definitely the highlight, with choice ingredients and a variety of healthy offerings catering to most eating habits, from english to continental style. Location could not be better: a few steps from the pedestrian bridge, restaurants and shops. It is also within walking, baggage-carrying distance from the railway station. Multilingual, very efficient staff. Rooms are spacious and Wifi fast... More 

Helpful?
Thank Fabrizio R
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr Fabrizio_FCR, First of all thank you for your loyalty as an IHG Rewards Club Platinum member. It’s great to read your comments about the breakfast buffet in our restaurant ‘de Mangerie’, your comments are highly appreciated and will be shared with our kitchen and restaurant staff. The hotel is indeed located within walking distance of the center, train... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Crowne Plaza Maastricht is the best hotel to stay in the centre of Maastricht, the city of the Maastricht treaty. The hotel is unique and quiet situated on the river Maas, in the city centre. Crowne Plaza Maastricht is easy accessible and has its own underground car park.Crowne Plaza offers luxuriously regular rooms as well as Clubrooms on a 5-star level, all equipped with air conditioning and high-speed internet.You are sure to find excellent wining and dining in the hotel's restaurant 'de Mangerie'. The kitchen team prepares Mediterranean as well as local cuisine with fresh seasonal products.In addition the hotel offers 9 meeting rooms for gatherings up to 400 peoples, dinners up to 700 peoples and parties up to 1500 peoples. Here too, service is of primary importance and the staff goes just that step further when advising their guests.You find the historical city centre, were the bars with the famous terraces, shops and restaurants are situated, within walking distance. In short: Hotel Crowne Plaza Maastricht is the address for a wonderful stay and a successful gathering!Special events during the year in Maastricht: TEFAF:The European Fine Art Fair, Carnival, Preuvenemint, concert of André Rieu, Winterland. Pursuant to the Dutch legislation regarding the ban on smoking the hotel is entirely non-smoking by 1 July 2008. ... more   less 

Additional Information about Crowne Plaza Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Price Range: $177 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Maastricht 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Maastricht Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Maastricht
#9 Family Hotel in Maastricht
#9 Business Hotel in Maastricht
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Maastricht staff and other travellers.
5 questions
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Questions? Get answers from Crowne Plaza Maastricht staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view”
 of 5 bubbles morpethmum, 6 Nov 2016 | Read review
“For a few extra dollars you can upgrade to a larger room.”
 of 5 bubbles Chaslosh, 1 Nov 2016 | Read review
“Try to book a room with a terrace overlooking the Maas river, as you'll be able to contemplate the sunset”
 of 5 bubbles Fabrizio_FCR, 7 Oct 2016 | Read review
“There is a grocery store just around the corner very close. Like 300 feet from front door.”
 of 5 bubbles dc10rvr, 23 Sep 2016 | Read review
“Ask for a river view”
 of 5 bubbles jasper999, 23 Aug 2016 | Read review
5 of 5
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