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Amrath Grand Hotel De L'Empereur

Expedia.comUS$101*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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172 Reviews from our TripAdvisor Community

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Showing 62: English reviews
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Julianadorp
Reviewed 1 week ago

We stayed here from 12/05 till 14/05, our room was 105 and despite the work going on outside the hotel we very pleased with the room. Friday evening we went to the bar and had a lovely time, the barman(Frank) very friendly. Saturday morning by breakfast was extremely noisy and busy as there was some kind of gathering and everyone...

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Thank EllieJulianadorp
Brisbane, Queensland, Australia
Reviewed 2 weeks ago via mobile

This is the third time I have stayed in this hotel and each has been poorer than the last. The food services have gone downhill and the room servicing is poor. The cleaners left dirty cups for three days and have not replaced items in the bathroom. The hotel is very convenient to the train station which is useful, but...

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Thank Andrew P
Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

On arrival to the hotel we were greeted by friendly staff on reception. Efficiently we were directed to our room. This was a pleasant surprise. We had a spacious room with a balcony, also had outside table and chairs. Room and hotel was clean and friendly. On our last day we did have breakfast in the hotel. It was good...

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Thank iainfalcon
Thetford, United Kingdom
Reviewed 4 weeks ago

Staff are very charming and helpful but rooms are rather 'faded' and lots of little niggles seem to arise. One night we had no towels, soap dispensers were empty or fell off wall and pillows are terrible, however beds are comfortable. Delux rooms are not very 'delux'. Hotel is well placed for the station and good access for city centre.

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Thank Sheila C
Europe
Reviewed 8 April 2017

Overall not a bad place, location opposite the train station is excellent, rooms were clean and check-in went quick. The whole hotel looks a bit tired and could use a touch up (swimming pool area, room decor and the corridors) the parking which you have to book in advance is the size of a garage for 5 cars in which...

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Thank KBJ_277
Reviewed 2 April 2017 via mobile

Was not satisfied! Bedding was not changed in the 6 days that i stayed there. They didn't take the garbage out for 3 days. Would not stay there again. The staff however were friendly and helped when they could.

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Helpful?
Thank Suzan H
Management response:

Dear Suzan H, Thank you for informing us about your stay. We regret your stay was not satisfactory. We apologize that the room was not cleaned properly. Please contact us (guestrelations[a]hotel-empereur.nl), to get more details and to solve it internal. With kind regards, Amrâth Grand Hotel de l'Empereur Petra Jacobs Front Office Manager

Sandton, South Africa
Reviewed 14 March 2017 via mobile

Great restaurant staff (can recommend the Dutch Gin and Tonic served here. The room was clean and a decent size and the bathroom newly refurbished with plush towels. I will definitely stay here again.

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Helpful?
Thank fantafunbus
Management response:

Dear fantafunbus, Thank you very much for your kind review about the room, the plush towels, the Dutch Gin an Tonic we serve and the friendly staff of our restaurant. We will forward your review to our staff members so they can see how their service is rated by travellers. Thank you for your recommendation. Hope to welcome you back...

Devon, United Kingdom
Reviewed 23 February 2017

Visited during the summer, and booked in again when visiting the Christmas markets. Hotel had upgraded us, so we had a suite, which was a lovely surprise, but there were a few small issues in the room, which were rectified as soon as reported. Staff were friendly and helpful, the bar is very accommodating, and the breakfast is good. Will...

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Thank Polly L
Management response:

Dear Polly L, Thank you very much for your wonderful review! We were pleased to have you as our guest for a second time (and even better than before) and to show our hospitality again. We appreciate your positive comments regarding our breakfast, bar, room and staff. When will we see you again? With kind regards, Amrâth Grand Hotel de...

Haarlem, The Netherlands
Reviewed 17 January 2017

Good Location in front of the Maastricht Station , Excellente Buffet Breakfast Bedroom Big and confortable Negative Things the building is old and even with carpets on the floor you can hear squeaking noise not noise if you want to sleep late. I am satisfied with the service at the Bar i was there on 26 th December it was...

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Thank RosiAndersen
Reviewed 15 January 2017

Very nice and comfortable hotel located next to railway station of Maastricht. The rooms are very nice and clean, the ambiance is pleasant and an Internat connected computer is available for guests. furthermore this hotel provides parking. I stayed at a time when all hotels in Maastricht were expensive. This was not cheap on the day I stayed but it...

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1Thank George N

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A relaxing stay at Amrath Grand Hotel de l'Empereur is definitely recommended if you decide to visit this historic city. Our hotel in Maastricht is located opposite the Central Station of Maastricht, housed in a monumental building. Our Amrath Grand Hotel de l' Empereur property is easily accessible. Maastricht is a city where you will experience a lot of historical beauty. This city is, with its many shops, boutiques and narrow streets a pleasant town to shop. There are numerous terraces, pubs, cafes and mainly French-influenced restaurants. Without a doubt, certainly the city and our unique hotel in Maastricht really worth a visit! ... more   less 

Additional Information about Amrath Grand Hotel De L'Empereur

Address: Stationsstraat 2, 6221 BP Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Price Range: $117 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amrath Grand Hotel De L'Empereur 4*
Number of rooms: 92
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Also Known As:
Amrath Grand Maastricht
Hotel Style:
#14 Luxury Hotel in Maastricht
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Questions & Answers

Here's what travellers have asked, with answers from Amrath Grand Hotel De L'Empereur staff and other travellers.
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Sydney, Australia
9 months ago

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Questions? Get answers from Amrath Grand Hotel De L'Empereur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are rather dark and look down on a rather tatty courtyard”
sheilac766, 21 Apr 2017 | Read review
“The rooms we have stayed all were in a good position”
Bubbles10024370, 12 Sep 2016 | Read review
“I was on the front of the hotel which was quite noisy would request a room at the side or the back of the hotel.”
Ryle1992, 8 Sep 2016 | Read review
“No views due to location of the hotel so no real comments on this”
AlnessJack, 1 Aug 2016 | Read review
“Avoid the second floor - that's where the lift didn't always stop.”
Retired2457, 28 Jul 2016 | Read review
5 of 5
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US$101* /night
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Prices are for 1 room, 2 adults
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