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Mercure Hotel Tilburg Centrum

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Mercure Hotel Tilburg Centrum
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471 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Ferndown, United Kingdom
Reviewed 1 week ago

We stayed in the Mercure whilst on a coach trip with Shearings over the Christmas period. Our trip included breakfast and evening meals, the food was first class and if anyone was not keen on the set menu the staff obliged by changing it. The rooms were very basic, could do with at least one chest of drawers, but always...

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Helpful?
Thank livvyl00t
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear livvyl00t, Thank you for staying with us around and during Christmas, we have enjoyed that you and the group were in the hotel during this special period. We highly appreciate your lovely words on our staff. I am sure that this feedback will serve as an encouragement as we all strive to continuously improve the quality of our services....

Bucharest, Romania
Reviewed 1 week ago via mobile

I've stayedin this hotel together with my family between 30-th of December and 3-rd of January, and we had a triple room. Room was comfortable, clean, cosy, small and beautiful. Breakfast was good, a complete range of cold and warm dishes, good coffee and fresh orange juice. The hotel is situated downtown Tilburg, just at begining of walking area, and...

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Helpful?
Thank Ovidiu T
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear Ovidiu T, Thank you for sharing your experience with other travelers. Your score is the highest we can receive on tripadvisor and it makes us very proud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as...

Reviewed 2 weeks ago

I've stayed at this place several times over the years and I'm not a fan at all! Very over priced in my opinion, especially the breakfast. Its noisy, right next to the clock tower and the staff seem to leave a lot to be desired when it comes to customer service. However, the pluses are that its very central, close...

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Helpful?
Thank Richard C
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear Richard C, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. How unfortunate that, in your opinion, our...

Reviewed 3 weeks ago

Third time in this hotel, the previous two have just been for two nights this time it was for four. Good points - Room was clean and housekeeping visit daily, Staff are good, very helpful. Breakfast is good (though quite expensive unless you eat lots), Bar prices are reasonable. Bad points - Room this visit didn't have a safe, unlike...

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Helpful?
Thank Caroline M
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear Caroline M, Thank you for taking the time to share your feedback on Tripadvisor. We hare happy that you visited us for the third time. We highly appreciate this loyalty. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We have high standards regarding the cleanliness of our hotel...

Basel, Switzerland
Reviewed 3 weeks ago via mobile

Amazing people. Was in Tilburg for a short painful visit. The staff was very nice and helpful. The room was clean and although there was a fun fair just outside I didn't hear a thing. I 'll definitely come back again.

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Helpful?
Thank Jamie J
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear Jamie J, You made all of the staff blush with your compliments about them being amazing and helpful. The warm feeling that the team gave you is exactly the feeling that we try to achieve. At the moment there is a winter fair in Tilburg. It makes our cozy city just a little more cozy during the December holidays....

Cork
Reviewed 4 weeks ago

Just 5 - 10 minutes walk from the train station - very easy to find - in a nice square - lots of lovely cafes around. Arriving on an early flight, we arrived at 12pm just to see could we leave our luggage, which was great. We were told by a very very young inexperienced unfriendly intern that our standard...

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Helpful?
Thank aoibhinnmcgee
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear aoibhinnmcgee, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case the reception fell short. We do work with interns and they should...

Clermont-ferrand, France
Reviewed 8 December 2016

This hotel is very well located. Car park is now open again but only a few floors are opn as a consequence it is very oftern full. Good service Good rooms Nice people Very good gym (but for a fee) Noisy if room is on the street side Stained carpet Slow checkin Very slow service at restaurant

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Thank Gl0be_Tr0tter_14
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear Gl0be_Tr0tter_14, Thank you for sharing you experience with our hotel. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. The parking is open after a renovation. At the end of this year the renovation will be finished and all the floors will be available, a total of 378 parking...

Melbourne, Australia
Reviewed 5 December 2016

I have been regularly staying at the Mercure Tilburg for business. The hotel is in the best location in town, right near all the good bars and restaurants and a short walk from the train station. It has a very good sauna/spa. That's about where the good parts end. On my first stay I was put in a room facing...

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Helpful?
Thank thatguyben
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear thatguyben, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I would like to get in contact with...

Sycamore, Illinois
Reviewed 4 December 2016

The room was clean and comfortable, though a bit small for 2 people. Great shower. Staff was friendly and helpful. Great buffet breakfast, but the hotel's fine dining restaurant, Taste, was a bit disappointing.

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Thank PrairiewomanfromCA
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear PrairiewomanfromCA, We are delighted to read that you had an comfartable stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your compliments with our team, this will certainly motivate us all to keep up the...

Leicester, United Kingdom
Reviewed 1 December 2016

I stayed at the Mercure Hotel in Tilburg while visiting for a concert I was attending at the 013 music venue. The hotel is perfect for this venue (about a 5 minute walk). It's also handy for many other places such as the gothic church of Sint Jozef, the Pathe cinema, lots of choice of cafes in the nearby pedestrianised...

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Helpful?
Thank davegreen417
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this review

Dear davegreen417, Wauw it is a pleasure to read your review, the experience you describe is exact what we want our guest to have during their stay in our hotel. It was a pleasure to have you as our guest and we are looking forward to welcome you again when you visit Tilburg. With kind regards, Marieke de Groot Customer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Mercure Hotel Tilburg Centrum is the perfect place to enjoy your trip. The hotel is ideally situated in the city center, a stone's throw from the shops, the town's nightlife and the central train station, close to the Efteling and Beekse Bergen theme parks. There is also plenty to enjoy in the hotel itself, which will make you feel perfectly at home. For example, why not dine at Taste!, Our Gault et Millau-standard restaurant, enjoy a high tea in the Puur Mercure brasserie or unwind in our CitySauna. ... more   less 

Additional Information about Mercure Hotel Tilburg Centrum

Address: Heuvelpoort 300, 5038 DT Tilburg, The Netherlands
Region: The Netherlands > North Brabant Province > Tilburg > Centrum
Price Range: $89 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Tilburg Centrum 4*
Number of rooms: 93
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Tilburg Centrum staff and other travellers.
8 questions
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Uden, The Netherlands
11 months ago
Amsterdam
over a year ago
Rockford, IL
over a year ago

See all questions (8)

Questions? Get answers from Mercure Hotel Tilburg Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a romm away from the clock tower side!”
 of 5 bubbles richardcX7620KU, 29 Dec 2016 | Read review
“Privilege Room”
 of 5 bubbles aoibhinnmcgee, 18 Dec 2016 | Read review
“Room with parking view = not a nice view but quiet or view on the sqare BUT NOT ON THE STREET”
 of 5 bubbles Gl0be_Tr0tter_14, 8 Dec 2016 | Read review
“The room I had overlooked the square, with a lovely view of Sint Jozef Kerk”
 of 5 bubbles davegreen417, 1 Dec 2016 | Read review
“Do not get a taxi from the station it is literally 800 mtrs to walk.”
 of 5 bubbles Animo_et_Fide, 12 Nov 2016 | Read review
5 of 5
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