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Holiday Inn Express Amsterdam - North Riverside

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Traveller (220)
Room & Suite (46)
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About

#241 of 409 hotels in Amsterdam
Location
Cleanliness
Service
Value
Welcome to Holiday Inn Express Amsterdam North Riverside. On the northern shore of the IJ-lake, a 45 meter high rise will contain the largest Holiday Inn Express hotel of Europe. With its 438 rooms and a great view over the city of Amsterdam, it will be loved by both business travelers and tourists. Small ferry boats take you to Amsterdam's central station and the city centre in just a few minutes. Come enjoy the view and have a drink! We're big on the little things. Like Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you're away. Power up while you power down. Conveniently placed outlets, a plush duvet, your pick of pillows, and a quiet place to settle in means you'll get some solid shut-eye. The real breakfast of champions? The kind that's included and waiting for you every morning. We've got a whole buffet full of offerings ready to help kick start your day.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Hiking
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Car park
Internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Spanish, Dutch and 2 more
Hotel links
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Location

Motorkade 1, 1021 JR Amsterdam The Netherlands
Name/address in local language
Holiday Inn Express Amsterdam - North Riverside
4.0
4.0 of 5 bubbles183 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a location that's conveniently close to public transport, the Holiday Inn Express Amsterdam - North Riverside receives praise for its cleanliness and modern amenities. Guests enjoy the hotel's hospitable service and the fresh, contemporary atmosphere of its lobby and bar area. The rooms, celebrated for their cleanliness and stunning views, are not without their drawbacks, as some guests have mentioned issues with the heating and layout. While the value is generally appreciated, there are comments about unexpected additional charges. Moreover, the hotel's amenities, including the inclusive breakfast, are well-liked, though suggestions for more elevators and hot breakfast variety have been made.
Location
Convenient
Atmosphere
Inviting
Rooms
Modern
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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183Reviews17Q+A28Room tips
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A Z wrote a review Mar 2024
Iran1 contribution
I reserved for 5 nights still there one of two elevator still out of service few times remembered to receptions for this but unfortunately useless every morning we fall in the hell because of even over than half hour waiting for elevator I don’t know why nobody care to morning traffic in the floors to breakfast Friday is our checkout and still out of order 😳
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Date of stay: March 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside
Responded 2 weeks ago
Dear 448az, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express AMSTERDAM - NORTH RIVERSIDE. I would like to start by apologizing to you for the inconveniences you faced during your stay. I understand how frustrating it can be when the elevator is out of service. Elevators are critical for guest mobility, and any disruptions impact the overall experience. When we experience an elevator problem, we notify the lift manufacturer immediately so that they can resolve it as quickly as possible. However, due to essential damaged parts that must be ordered, the elevator has been out of service for longer than we would have liked. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Nick B. Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael R wrote a review May 2023
Largo, Florida6 contributions1 helpful vote
Hotel's Favourite
Great hotel with great location. Meet a fantastic dinning roon server Irene who really made our stay there great. Always checking on us and helping us make our local plans. Very good food and the entire staff was great.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hiex Reception, Guest Services / Front Office at Holiday Inn Express Amsterdam - North Riverside
Responded May 17, 2023
Dear Michaelr, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rowan P Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Madalina C wrote a review Mar 2024
Cluj-Napoca, Romania241 contributions53 helpful votes
Hi 😊 we had a bit pf an issue with the hearing system and it didn’t work in our room. We had to talk ti the manager in order to get a different room (the reservation was for 3 nights). Other than this, the breakfast was ok, just the usual. There were a lot of students/pupils checked-in the hotel that would run around, but their rooms were on a different wing than ours. The transportation with metro is 10 minutes away. There is a supermarket nearby.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside
Responded 5 weeks ago
Dear Madalinac, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Edoardo L. Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martin O wrote a review Feb 2024
Leicestershire, United Kingdom23 contributions
Location isn’t too bad and you can be at central station within 10-15mins if you time it right with the walk to the metro and the timing of the train. Room was clean and tidy, breakfast was fine, but nothing more. Check in was excruciatingly slow and probably took the best part of 20mins. Not what you need after a day of travelling to get to the hotel. Would possibly stay there again, but would be more inclined to look elsewhere.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside
Responded Feb 28, 2024
Dear Martin, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  A positive guest experience is something our staff takes great pride in, so we value your feedback. Our staff is glad to summarize and make a double check on every arrival. Probably our colleague found something to adjust in the reservation and it took time. We hope you will visit us again. Sincerely, Edaordo L. Duty Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Culture09167813794 wrote a review Feb 2024
1 contribution
The hotel was very good ,nice rooms, good services, nice breakfast and an awesome bartender Alexis he has really made our staying a great and really joyful. he had castormar care and he made us have great expirice at the bar .😌 joyful and he makes sure clients are happy.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside
Responded Feb 25, 2024
Dear Culture, Thank you very much for your amazing review. We are delighted to hear that you have enjoyed your stay with us, and we would love to welcome you back in the future. Sincerely, Nick B. Assistant Front Office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stefanos k wrote a review Feb 2024
1 contribution
Still at the hotel ,despite my complaints about the heating function still not fixed it.We can't sleep well during the night , If you want to save money try something else. Sorry to write this but I paid a lot of money. Hope you are going to fix the promblem
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside
Responded Feb 20, 2024
Dear Stefano, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are monitoring the heating issue which is being resolved. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Edoardo L. Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jaspal S wrote a review Feb 2024
Zurich, Switzerland3 contributions
I reserved a hotel room for five nights, from February 5th, 2024, to February 9th, 2024. However, after two nights, the bed sheets and pillow sheets hadn't been changed. Upon contacting the reception, I was informed that they only change them every two nights. Despite accepting this, after three nights, they remained unchanged. When I approached the reception in person, a lady informed me that they don't change them for longer stays. When I requested this policy in writing, she became rude. Initially hesitant to provide her name, she eventually stated it was IMI. Upon asking for her full name, she became angry. This rude behavior, coupled with the refusal to change the bedding, has made this hotel stay the worst I've had while traveling. With one more night remaining, I will advise all tourists and my friends attending or planning to attend Cisco Live in Amsterdam in the future to avoid booking at this hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: "Disappointing Hotel Stay: Unchanged Bedding and Rude Staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside
Responded Feb 11, 2024
Dear Jaspals, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at our hotel. I would like to start by apologizing to you for the inconveniences you faced regarding the linen change. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Nick B. Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stuart B wrote a review Jan 2024
Woburn, United Kingdom244 contributions194 helpful votes
Stayed here for a long weekend to enjoy Amsterdam. The hotel is 15-20 minutes away from the centre by car, although it's quicker coming back. We used Uber as this was much cheaper than a taxi. The hotel is clearly quite new and very well run. Our welcome was the best I have had, and I used to be IHG Platinum Elite. The elevators are rapid to cover the 14 floors. The room was very clean and modern. The shower needs a larger screen to stop splashing on the floor but a minor point. The bar is very well stocked, better than most hotels. The food we enjoyed one night for dinner was pleasantly good, tasty, and generous portions. The star of the show and she made our stay so enjoyable was a young lady from Norway. Mina is a 24-carat gem. This young lady will go very far in life. Mina you have such a wonderful personality and you could be anything.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside
Responded Feb 1, 2024
Dear 230stuartb, Thank you for taking the time to leave this amazing review. It is great to hear that you have enjoyed your stay in our hotel. We will share your compliments with our colleagues. We are very much looking forward to welcoming you back soon in our hotel. Sincerely, Nick B. Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EH wrote a review Jan 2024
2 contributions1 helpful vote
Initially I was going to give this hotel 5 stars, but during our last day , upon returning to our hotel room I realised the cleaning staff had taken some personal belongings out of our room while cleaning. The first thing I did was contact the reception that did absolutely NOTHING to handle the situation. They did not search nor took the incident of theft seriously. Of course they knew that after our departure there was nothing I could have done to be compensated for my stolen items, as nobody in charge from the hotel has contacted me since , even after I have sent multiple emails to the hotel and a couple of managers. 2 weeks later, and still nobody has contacted me back. WARNING! If you stay at the Holiday Inn Epxress North Riverside , lock all your belongings in your suitcases and do not leave anything lying around in the room. Nothing is safe inside your room once the cleaning staff comes to clean. They will take anything they want and the hotel will do nothing about your personal items being stolen. The hotel is perfectly aware that this is happening all the time , but will take no action ! You have been warned. Worst hotel experience ever!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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brettsharpe2 wrote a review Jan 2024
6 contributions
We arrived early and were prepared to drop our luggage and head out to explore the city. No problems to drop the luggage, early check in would be an extra €20 or come back after midday and there would be no additional charge. After strolling around until 2.30pm we went to check in. Yes the room is ready and in we checked. Mmm, the room is set for 2 singles. Back to reception, oh no if you want the room configuration you booked you can only check in after 3. So we waited the 30 mins and did receive a room with a better view than the previous room. Good result. Breakfast was included and was both plentiful and varied. Hotel was clean, away from the city noise, a short walk to a free ferry to cross into the city near central station. Sadly the cigarette smokers congregate around the revolving entrance door which is not welcoming to the hotel or going outside.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hiex Reception, Owner at Holiday Inn Express Amsterdam - North Riverside
Responded Jan 6, 2024
Dear Brett, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Edoardo L. Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$259 - C$383 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamNieuwendammerham / Amsterdam North / Oud Noord
NUMBER OF ROOMS
438
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express Amsterdam - North Riverside - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express Amsterdam - North Riverside
Which popular attractions are close to Holiday Inn Express Amsterdam - North Riverside?
Nearby attractions include WONDR Experience (0.2 km), Oedipus Brewing Taproom (0.1 km), and Escape Factory (0.1 km).
What are some of the property amenities at Holiday Inn Express Amsterdam - North Riverside?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Amsterdam - North Riverside?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Express Amsterdam - North Riverside?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Amsterdam - North Riverside?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Holiday Inn Express Amsterdam - North Riverside?
Conveniently located restaurants include Mount Everest Tandoori, Jumbo Foodmarkt, and Simon de Wit.
Are any cleaning services offered at Holiday Inn Express Amsterdam - North Riverside?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Amsterdam - North Riverside?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Amsterdam - North Riverside offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Holiday Inn Express Amsterdam - North Riverside?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Dutch.
Are there any historical sites close to Holiday Inn Express Amsterdam - North Riverside?
Many travellers enjoy visiting Concertgebouw (4.1 km), Portuguese Synagogue (2.1 km), and Museum Het Rembrandthuis (2.0 km).