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Mercure Amsterdam Airport

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Mercure Amsterdam Airport
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995 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Amsterdam Airport
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Showing 507: English reviews
Annapolis, Maryland
Reviewed 14 April 2017

We arrived at this hotel at 11:30pm after flying/traveling all day to check in. Upon arrival, we were told they made a mistake and overbooked the hotel and there were no rooms. The hotel made arrangements for us to stay at another hotel 20 minutes away. The other hotel was okay, but our room there was not very good. Also,...

Review collected in partnership with Mercure Hotels
2Thank dipietro9006
Reviewed 11 April 2017 via mobile

Stayed here for one night after an unexpected stopover in Amsterdam. On arrival we were told that the room which we had paid for was not available and we would have to pay extra for a privilege room. We really just wanted a shower and a bed and definitely didn't need a privilege room so we argued our point and...

2Thank mischa123
Colchester, United Kingdom
Reviewed 11 April 2017

I have stayed in many Mercure hotels, mainly in the UK, and they all maintain high standards of cleanliness and customer service. I was not disappointed with my visit to this hotel. I arrived late and was welcomed to last orders in the restaurant with no fuss and was not rushed through. Check in and out was painless and breakfast...

Thank Gilbo79
Miami, Florida
Reviewed 10 April 2017

Found the new bathrooms a smaller, still functional but quite smaller, considering most of travelers have handbags or backpacks is amazing how hard is to find a place to collocate those while using the facilities, some dressing rooms at malls are better equipped to hang stuff and clothes than this bathrooms, didn't like the new crystal doors because water pour...

1Thank Marcelo L
Reviewed 3 April 2017

I need to say that we stayed in the cleanest room we ever had! I always check if everything is clean and if housekeeping vacuum all over the room... Everything in the room look like new and you have feeling that you are the first guest who stays there. Amazing! The location is good - close to bus station to...

2Thank Ivona S
MercureAir, General Manager at Mercure Amsterdam Airport, responded to this review

How nice to read your feedback, this make us proud, we love it! Thank you very much, I will share it with the team!

Reviewed 27 March 2017

Stayed in the Mercure for 2 nights in March 2017. Found reception staff exceptionally friendly and couldn’t do enough to help, any questions we had they answered with ease. We had a twin room it was spotless, our beds were so comfy and the room was lovely and quiet. Bathroom again spotless and loads of hot water no matter what...

Thank Lily_White_Traveller
MercureAir, General Manager at Mercure Amsterdam Airport, responded to this review

Thank you very much for this valuable feedback for our future guests! It is well apreciated!!

Toronto, Ontario
Reviewed 26 March 2017

The hotel is located inside the airport so can be convenient if you arrive in a late night flight or in airport for a short layover but want to get a good sleep. Train station can be reached from inside the airport. The staff at the front desk were friendly. The room offered was small, clean, included a bed, a...

1Thank travelstar9_torcan
MercureAir, General Manager at Mercure Amsterdam Airport, responded to this review

Thank you very much for this kind review, we hope to welcome you again in Amsterdam in the near future!

Vilnius, Lithuania
Reviewed 26 March 2017

Prior to booking I sent three Emails to hotel requesting detailos of their Hotel Shuuttle Bus = Ignored. Request on booking re hotel shuttle bus = IGNORED. Complaints (THREE) to Accor Group Customer services = IGNORED. Letter of Complaint to ACCOR Group CEO = Ignored. Accor Group should remember they have competitions who do CARE about their clients!

Review collected in partnership with Accorhotels.com
Thank mervynr49
MercureAir, General Manager at Mercure Amsterdam Airport, responded to this review

Dear Mr. and Mrs. Richardson, thanks again for your feedback. I am glad we personally met in the hotel so I could once again apologize for the fact we did not react to your mails. We changed the procedure for handling requests via this specific mail address, so we learned from it. I am sorry Accor's guest relations did not...

Chichester, United Kingdom
Reviewed 16 March 2017

Review collected in partnership with Accorhotels.com
Thank Beth M
Barcelona, Spain
Reviewed 14 March 2017 via mobile

Mercure Hotel Amsterdam Airport is located 15 min from airport by shuttle bus. The hotel is quiet and near a small lake. You can easily have a walk around. Rooms are nice, clean and well furnished. Often use this hotel to organise meetings with European partners as Schiphol is easy to access and the hotel also. Meeting rooms facilities are...

Thank Marc M
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear Marc M, Thank you for taking the time to share this feedback with us. Although the review might not have the highest score I do believe you have enjoyed your stay with us as per your words do suggest. I hope we have provided you with good customer care and would love to have you back again in the...

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11/06/2017 12/06/2017
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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 152 non smoking rooms, situated 10km from Schiphol Airport,between the highway A4, A9 & A10,Mercure Amsterdam Airport is the ideal hotel for business and leisure purposes.We have 6 suites, 16 recently renovated conference rooms, a Business Point M., a restaurant and a cozy bar with terrace over-looking the lake "Nieuwe Meer".The Rai Congress Center and the city center are easy to reach by car,taxi or public transportation.We offer you a complimentary shuttle service to and from Schiphol Airport. ... more   less 

Additional Information about Mercure Amsterdam Airport

Address: Oude Haagseweg 20, 1066 BW Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Price Range: $104 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Amsterdam Airport 4*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, ACCOR, Hotwire, Priceline, Hotels.com, Orbitz, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Mercure Amsterdam Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Amsterdam Airport Hotel Amsterdam
Accor Amsterdam Airport
Hotel Style:
#36 Best Value Hotel in Amsterdam
#88 Luxury Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Amsterdam Airport staff and other travellers.
22 questions
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London, United Kingdom

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Questions? Get answers from Mercure Amsterdam Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a very quite room at the end of the hall.”
swanky7611, 10 May 2017 | Read review
“We were on the first floor lovely and quiet”
Lily_White_Traveller, 27 Mar 2017 | Read review
“Suggest an odd number room.”
colonelthom, 3 Jan 2017 | Read review
“Check for shampoo and soap before you shower.”
gigaelk, 5 Dec 2016 | Read review
“choose a double bed room for space”
nitujaipur, 16 Nov 2016 | Read review
5 of 5
US$104* /night
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