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Mercure Hotel Amsterdam West

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Traveller (322)
Room & Suite (146)
Dining (37)
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Overview
  • Excellent20%
  • Very good49%
  • Average21%
  • Poor6%
  • Terrible4%
Travellers talk about
“free shuttle”(34 reviews)
“bus stop”(21 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,157)
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All reviewsclose to the airportfree shuttlebus stopprivilege roomhotel shuttlecity centrenice hoteleuros per personbreakfast buffetshort staynice roompublic transportstopovergvbluggageamsproximity
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241 - 245 of 583 reviews
Reviewed September 27, 2015

We stayed one night between flights.Shuttle bus to the airport approx.15 minutes. The 197 bus to Central Amsterdam is a 5 minute walk away.Good free WiFi in Hotel. There is a mini Marks and Spencers next door.We would stay here again.

Thank 501PEDRO48
Response from MercureAir, Guest Relations Manager at Mercure Hotel Amsterdam WestResponded October 1, 2015

Dear 501PEDRO48, Thank you for your great review about your stay in our hotel! We hope you had the best time in the city of Amsterdam, and we hope to see you back soon! Kind regards, Lisa van 't Einde

Reviewed September 23, 2015

Overall this is a nice hotel, close to the airport (about 15 minutes) and has a nice atmosphere. I felt welcome when i checked in and the lady at the desk had a cheery attitude. The room was comfortable and clean with a nice sized...More

Thank mellison123
Response from MercureAir, Guest Relations Manager at Mercure Hotel Amsterdam WestResponded October 1, 2015

Dear mellison123, First of all thank you for taking the time to write this review about your stay at Mercure hotel Amsterdam airport. It is a pleasure to read that you felt welcome during your stay! Your comment about the shuttle drivers will be taken...More

Reviewed September 16, 2015

The hotel is only okay mainly because the bathroom is horrible. Any person over 1m90 touches the ceiling when using the shower ! Also the lift is very small with a heavy door... making it difficult to use when you have a lot of luggage....More

Thank Valérian B
Response from MercureAir, Guest Relations Manager at Mercure Hotel Amsterdam WestResponded September 22, 2015

Dear Valérian B, We are really pleased to read that you enjoyed the comfortable bed to make sure you had a good night rest. We do understand your comment about the height in the shower, for a tall person this may cause some inconvenience. However,...More

Reviewed September 13, 2015

I stayed at the Mercure AMS Airport one night after I arrived into AMS late one evening and was informed that there was a problem with the hotel I had originally booked. I booked this hotel because it was relatively close to AMS airport, was...More

Thank jfrworld
Response from MercureAir, Guest Relations Manager at Mercure Hotel Amsterdam WestResponded September 22, 2015

Dear jfrworld, We are so happy to read that you enjoyed your stay at Mercure hotel Amsterdam Airport, even if it was just for one night. I will make sure to pass on your kind words about the staff on check-in and in the bar....More

Reviewed September 13, 2015

We had a 5 hour layover in Amsterdam with a very little baby. It was great to be able to check into a hotel without leaving the airport. Rooms are clean, minimal, but exactly what we'd want: hot shower, clean bed, and the tea/coffee is...More

Thank D L
Response from MercureAir, Guest Relations Manager at Mercure Hotel Amsterdam WestResponded September 22, 2015

Dear D L, Thank you for your review about your stay in our hotel! We are happy to know that we could help to prepare and rest for the rest of your long journey. Thank you for staying with us at Mercure hotel Amsterdam Airport...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$88 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Best Value Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
#95 Luxury Hotel in Amsterdam
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$88 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Best Value Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
#95 Luxury Hotel in Amsterdam
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (322)
Room & Suite (146)
Dining (37)
Business Centre & Event Rooms (5)
Questions & Answers
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Ike089
April 28, 2018|
Answer
Response from 13,062,013 | Reviewed this property |
shuttle stop is on the front of main exit from arrivals just follow the signs for shuttle bus,is free on the way to hotel and €5 on the way back to airport
1
Vote
Robyn M
January 30, 2018|
AnswerShow all 5 answers
Response from Kick L | Reviewed this property |
Sorry for the slow reaction, just go to reception and they will help. Friendly people, which make sure everything will be arranged to your wishes
1
Vote
Katie F
January 21, 2018|
AnswerShow all 6 answers
Response from carlcafcKent | Reviewed this property |
Sorry no idea
0
Votes
Room Tips
"Garden view room"
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"Choose away from the highway if it's even possible."
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"ask for view to the lake"
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"Upper floor, away from elevator, and facing pond"
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