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Herengracht 519-525, 1017 BV Amsterdam The Netherlands
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Traveller (1578)
Room & Suite (523)
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About

#6 of 419 hotels in Amsterdam
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Welcome to Banks Mansion A different kind of house If we had to describe ourselves in traditional terms, we are a boutique luxury hotel situated in Amsterdam’s famed Golden Bend district. But at Banks, we don’t really like labels. We prefer doing things our own way. We are your home next door, filled with friendly, sometimes slightly nosy neighbours who want to make you feel right at home from the moment you enter through our front door. We take the time to get to know you, because more than a onesize- fits-all grand gesture, we know that it’s the little things that make all the difference. Like your favourite cocktail ingredients or tea blend, along with our (almost) famous signature socks, which will be waiting for you in your bedroom. Located alongside the canal in a different kind of house Amsterdam’s Golden Bend, our quirky, familiar atmosphere lets you experience the city like a bonafide local. Grab a bike and explore the town, or borrow Banks’ resident pup for a picnic at Vondelpark. Whatever you choose, our family will hook you up with itineraries, tickets, reservations, guest lists, packed lunches and more. Our uber-personalised service is un-conditional, which simply means that, no matter what, we’ve got your back with the whole shebang. Why do we do all this? Because we are family, and we are here to make sure that your trip to Amsterdam is absolutely epic. Welcome to Banks Mansion, the home next door. Banks Mansion is one of the leading four star hotels in Amsterdam with a dominating factor of presence in the lists of best hotels in Amsterdam. More importantly Banks Mansion is in the top 10 of best hotels in Amsterdam. The hotel features many unique selling points, looking at concept, location, level of staff & ambiance. The so called ‘’All Things Inclusive’’ concept is a worth winner and highly appreciated among the hotel’s target market. As no other hotel in Amsterdam offers such services this is Banks Mansion’s absolute unique selling point.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Bicycles available
Highchairs available
Taxi service
Foot massage
Street parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Special diet menus
Wine / champagne
Boating
Bicycle tours
Walking tours
Hand massage
Head massage
Neck massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming
Languages Spoken
English, French, Russian, Spanish and 2 more
Hotel links
Special Price:All Things Inclusive & Always The Best Deal - 10% discount

Location

100Great for walkers
Grade: 100 out of 100
357Restaurantswithin 0.5 km
237Attractionswithin 0.5 km
3879Reviews141Q+A100Room tips
Traveller rating
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Laird J wrote a review Jan. 21
Melbourne, Australia3 contributions
This is the best hotel we have ever stayed in. Friendly helpful staff made you feel welcome all the time. Extra large room for a couple with loads of storage space. Now for the shower extra large with excellant water pressure and hot water - it also doubled as a steam room wow. A few free drinks in the room both alcoholic and non alcholic each day. Breakfast was excellant selection of hot and cold buffet with a chef that could cook you eggs anyway and also pancakes.. Free bar downstairs to access all day every day of your stay and even in our case when we had checked out at 1.00pm but still had 5 hours until it was time to leave for the airport we were still allowed access to the free bar. Every day from 5.00pm to 6.00pm they prvided a cheese platters for evening nibbles for socialising with other guests. Great location just around the corner from Rembrandt Square and all its restaurants. Costs about 300 euro per nite but was worth every euro we paid . Well worth treating yourself the extra luxury. Would definately stay again. We had a canal view room which is what amsterdam is all about. Easy 20 min walk to the main train station just follow the tram tracks one road to negotiate. Cost about 70 euro for a taxi from the airport. Extra comfy beds and the blackout curtains work really well for a great nites sleep. Also not too many bikes to negotiate in this area as is on a main road - not like on the smaller canal side streets where you need to keep checking for the cyclists. The hotel staff were even able to provide us with heavy duty tape when we realised our case was damaged and needed some minor repair patch up prior to departing for the airport.
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Date of stay: January 2023
Value
Rooms
Service
Room Tip: Book a canal view room as this is what Amsterdam is all about
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Welbers, General Manager at Banks Mansion
Responded 3 days ago
Dear Laird J, WOW, the best hotel you have every stayed in?! Such a grand compliment, thank you! And we’re very happy with your kind words about our home and the amenities. It’s our main goal to have an answer on all questions of our guests and help them out. It’s our pleasure to help you out with whatever you would like to know! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clare F wrote a review Apr. 2022
Porthcawl, United Kingdom53 contributions28 helpful votes
+1
Hotel's Favourite
We spent three nights at Banks Mansion. First of all the location is amazing 🤩 We saw so much more staying here and it’s so pretty right on the canal! It was lovely to open the curtains and windows every morning to such a pretty view! THE most comfortable bed I’ve ever slept in. Also, they have bikes to hire at the hotel, which is a must thing to do, just make sure you book them as soon as you can to avoid missing out. The hotel left surprises in both ours and our friends rooms to help celebrate my birthday and their engagement, which was such a nice touch! The hotels full service concept meant we could relax and celebrate without worrying about over spending. They have premium brands and it’s self service, so it felt like we were in our home, especially in the comfortable lounge area they’ve created, it’s so clever! The minibar and treats in your room are also included and the decor is so cool, it’s one of the quirkiest places we’ve stayed. Breakfast was delish! Lots of self serve options, hot and cold, and a chef preparing made to order dishes! Real freshly squeezed orange juice (not watered down like most places) and a huge selection of hot drinks available all through the day in the lounge area to, not just at breakfast! We are already missing the daily cheese board and finding out what different treats they have every day! Oh and make sure you book direct! We were presented with such a lovely gift when we arrived for doing this!
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Mark Welbers, General Manager at Banks Mansion
Responded Apr. 6, 2022
Dear Clare, Thank you for your kind words! It means a lot to us that you and your friends enjoyed your time at the house! The concept is easy right? Just enjoy an omelette prepared by our chef in the morning and a coffee to go, grab a drink at the bar to relax and unwind and of course some snacks. We are hoping to celebrate your birthday again here next year! Kind regards, Mark Welbers General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucy D wrote a review Jan. 20
Lewes, United Kingdom1 contribution
Staying at Banks Mansions is always a delight. Right in the centre of the city by a canal makes it a great place to see this beautiful city. So welcoming and helpful, you soon feel right at home. All inclusive bar and nibbles makes it even better. Beds comfy and warm. Every detail thought out so well. Can’t wait to go back
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Welbers, General Manager at Banks Mansion
Responded 3 days ago
Dear Lucy D, Calling our home, your home, it the biggest compliment we can receive! Our hotel is perfectly located in the City Centre and makes it able for you to do everything you like by foot. We will be here for you when you’re planning your next trip to Amsterdam! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Z wrote a review Jan. 16
County Dublin, Ireland4 contributions2 helpful votes
This hotel has the market on guest comfort! From the all day snacks and drinks to the evening wine and cheese, they really go all out on hospitality. The rooms are comfortable and the breakfast ample with the ability to order pancakes and omelettes to your specifications. It’s convenient to most sights and there are numerous places to eat within a ten minute walk. Bravo to Banks!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Welbers, General Manager at Banks Mansion
Responded 3 days ago
Dear John Z, The comfort of our guests is our main focus! A hotel should be the ultimate comfort in combination with top notch service from our family. We’re happy that we were able to meet your standards and appreciate the time you took for writing our review! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lewis wrote a review Jan. 15
Los Angeles, California2 contributions1 helpful vote
Let’s start with the positive, before I explain why I cannot leave this hotel with a better review. The location is amazing and we were able to walk anywhere we wanted within 20 mins. The all-inclusive bar in the lobby also helped us start every day on a toasty note. The folks working at the front desk were very helpful and were able to answer every question quickly. Also, the breakfast buffet was delicious and the staff cooking fresh French toast was so friendly! There were a few problems though: (1) The bed in our room was two very uncomfortable twin beds pushed together, with a mattress topper on each mattress. However, the bed tilted towards the window and the topper would slide off throughout the night. Other couples we met who had booked later then us received normal queen sized beds so I’m unsure how they decide who gets these less desirable rooms with awful bedding. We went an entire week without a good nights sleep because of this “system”. There’s only a power outlet on one side of the bed, so good luck keeping more than one phone charged over night. (2) The ceiling in our bathroom would move and shake with the air conditioning and wind throughout the building. This was noisy and some debris would fall from the ceiling. There was also some rodent feces on our bathroom floor that we complained about - no one ever followed up with us about this. The shower also had lots of moldy mildew around the corners that looks like poor upkeep or cleaning. The person at the front desk wrote this down but seemed rather unbothered, like they were aware of this issue. They said maintenance would return on January 2 and take a look because they were away for the new year. Nope, no one showed up. (3) The front door locks after a very early time each night. You have to buzz in and wait for someone to unlock the door with a button at the front desk. In a city like Amsterdam, most people are spending late nights at a bar or restaurant, so this was an issue when on one occasion we waited for nearly five minutes in the rain to get back inside. We also ordered some food via Uber Eats and the delivery person could not figure this doorbell situation out so he abandoned his delivery and left us hungry. There needs to be a large sign explaining this and guests should be informed when checking in. Even better, install a key reader so that we can enter with our room keys… this seems like a no brainer.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Ask for a room with a queen bed, not two twins pushed together. Avoid the first floor, the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Banks Mansion, Owner at Banks Mansion
Responded 3 days ago
Dear Lewis, Thank you for your stay and writing a review about our home. We’re happy to see that our front staff was able to accommodate you and help you with your questions. Your compliments will be passed on to them and to our breakfast staff. Our twinbed is a boxspring with a topper on it as a bedding type. Upon booking, you are able to let us know your preference and we will try to give you the desired type. This is based on availability. It is possible that the other couples had let us know upon arrival and we were able to accommodate them in their preference. Our staff will always try to make your experience better if you have any problems with the room and we have extra powerportals at our front desk which you can use in your room. I’m sorry to see that there was no follow up about the ceiling and we will have a talk about it with our Technical Department. As well as with our Housekeeping Manager about the stains that we’re in the shower. We have a high standard about this in our hotel, so we will make sure that it will not happen again. For safety reasons we have to close the frontdoor in the evening to guarantee the safety of our guests and staff. I will make sure that there is a sign on the door which will point out our intercom system. Our deepest apologies to you for the discomfort during your stay. We hope to have you back again at Banks Mansion and we’re able to redeem ourselves. If you have any questions, please sent an e-mail to desk@banksmansion.nl with respect to Josine. Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nolab877 wrote a review Jan. 9
Greater Adelaide, Australia176 contributions64 helpful votes
+1
My first time here and I can't say enough positive things about it. The hotel is in the best part of Amsterdam for tourist attractions, shopping and entertainment. The hotel itself is beautifully designed and decorated. The room we were in was big enough by European standards and the bed and linen of high quality. You can have alcohol, tea, coffee and snacks all day and the bar, sitting area was a great spot for getting to meet other travellers. The breakfast was fantastic and the staff in the breakfast area were extremely friendly and welcoming. I highly recommend staying here on your next trip to Amsterdam.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Welbers, General Manager at Banks Mansion
Responded 3 days ago
Dear Nolab877, WOW, thank you for your super positive review about our home! It’s always great to see that you had a lovely experience with us and our unique concept. We’ll make your second visit even better! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annie K wrote a review Jan. 9
Christchurch, UK13 contributions8 helpful votes
Our second visit to Banks Mansion, we love the hotel, generally the staff are helpful and professional, it has a very homely feel to it. The beds and pillows are incredibly comfortable, the rooms are small but perfectly adequate for a couple of nights. The breakfast wasn't as good as we remember and the lady who cooked the breakfast was a tad stroppy. The open bar is a pleasant experience and the herbal tea delicious. We will definitely return on our next visit to The Dam
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Really handy to have the tram stop almost opposite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Welbers, General Manager at Banks Mansion
Responded 3 days ago
Dear Annie K, Thank you for visiting us twice! We hope to redeem ourselves with the breakfast when you’re paying us your third visit. We’re always trying our best to give our guests the best experience they can have in our hotel. Hopefully see you soon! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
delphi927 wrote a review Jan. 7
New York City, New York598 contributions433 helpful votes
My husband and I recently stayed at the Banks Mansion for 5 nights, and while overall the experience was pleasant, it definitely fell short of our expectations. This was our third time in Amsterdam, and on this trip we realized that we much prefer the location of Banks, to the Dam Square area - so that was a helpful realization. In addition to the great location, the hotel is attractive, and the 2 qualities which really stood out, were the breakfast buffet with made to order eggs (huge shoutout to Sandra, who was so pleasant and accommodating), and the living room (complimentary drinks and snacks in an extremely comfortable setting!). The front desk staff was fine (a few of the ladies were more approachable than others), but not particularly warm or engaging. The room in which we stayed (306), had a lovely view of the canals, but was not very comfortable. The bed was not one large bed, but 2 separate twin beds pushed together, which kept separating throughout the night, making for an unpleasant night’s rest. The room was also quite dirty upon arrival, with pieces of food stuck to the arm chair, strewn all over the carpet, and hairs all over the bathroom. It was pretty disgusting, and had we not been so tired, we would have brought it to the attention of management. Additionally, the lack of outlets in the room (particularly by the bed) was extremely challenging. Fortunately, we travel with extra long cables, but it was less than ideal having charging cables running along the length of the room, just to keep our phones charged by the bed. First world problems for sure, but the reality of today’s hyperconnected world. The complimentary mini bar was a great perk, and well stocked with water, seltzer, mixers, beer, cocktails, and a chocolate bar. Our biggest gripe with the hotel, was getting locked out one evening, and no one seemed to care. We had gone to an early dinner, and returned to the hotel at around 8pm, only to find the doors locked, and the front desk unattended. We knocked on the front doors, rang the doorbell numerous times, and even called the hotel repeatedly, all without any success. After standing outside for about 15 minutes (in the cold and rain), I went to the side of the hotel, and tapped on the window to get the attention of another guest. Thankfully she ran to the front, and opened the doors for the 6 guests that were now standing outside. A few minutes later, we spotted a hotel employee, and we brought to her attention what had just transpired. Completely uninterested and unbothered, she replied “we lock the doors at night” and walked away. It was 8:00 pm - not 11pm/1am/3am! I recognize that many hotels have the practice of locking the doors at night, but there’s always someone at the front desk to let them in, or a card swiper giving guests entry with their keys. To leave guests stranded outside (especially in poor weather conditions) for 15+ minutes is not acceptable. In the elevator, we spoke with 2 of the other guests that had been stuck outside with us, and they voiced their anger and frustration, because the same thing had also happened to them a few nights prior. I truly hope that management reads this review, and speaks with front desk staff, to prevent this from happening in the future. Issues aside, the location of the Banks Mansion is excellent, and the amenities are wonderful. Hopefully the problems we ran into will be remedied, because we’d like to stay here again in the future.
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Date of stay: December 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Banks Mansion, Owner at Banks Mansion
Responded 3 days ago
Dear Delphi927, Thank you for taking the time to write an extended review about our home and we’re happy to see that the overall stay was pleasant. Our apologies that your experience didn’t live up to your expectations. We always thrive to give our guests the best experience they can have in our hotel. Your compliments will be passed on to Sandra, since she did her job gracious as always! Our twinbed is a boxspring with a topper on it and we’re sorry that it wasn’t comfortable for you. Guests are able to let us know their preference during booking their room and upon availability, we’re trying to give you the preferred bedding type. We’re sorry to see that your room wasn’t as clean as it should and we will have a talk with our Housekeeping Manager about it since it’s not our standard. I haven’t got any notice about this during your stay because I know, our staff would go out of their way to fix this for you and make sure your stay would be more pleasant. We’ve spoken with our staff about closing the door at evenings and nights and the person in charge has been notified. For the safety of our guests and our staff, we have to close the doors in the evenings. However it shouldn’t cause any discomfort for our guests who are outside the hotel. We will make sure this will be prevented in the future. I hope to welcome you and your husband back again at Banks Mansion and we can redeem ourselves with you. If you have any questions, please sent an e-mail to desk@banksmansion.nl with respect to Josine. Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sportyluv wrote a review Jan. 7
Oviedo, Florida24 contributions2 helpful votes
What a terrific hotel. Rooms lovely and spacious. Staff was top notch and breakfast was fantastic. We really enjoyed relaxing in the lobby with a drink and a snack. The location is perfect for visiting all of Amsterdam. Pay up for the canal view. It’s worth it. Thank you for a great stay.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Welbers, General Manager at Banks Mansion
Responded 3 days ago
Dear Sportyluv, Thank you for writing such a nice review about our hotel and staff! Your compliments will be passed on to our family and it will make them very happy. Have a great day and we hope you will visit us again! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ScottS_MN wrote a review Jan. 4
USA235 contributions97 helpful votes
When my girlfriend changed our trip to Amsterdam I was excited to share with her the Banks Mansion, my favorite place to stay. The great staff takes care of your every need even before arrival. I had to book late at the holidays yet I still was able to get a canal view room which I recommend. The room is beautifully decorated. They have a lovely lounge with a complimentary self-serve bar where its easy to relax or meet others. Don't miss the cheese snacks happy hour. Breakfast has cook to order eggs/omelets/pancakes & large buffet. Everything is complimentary once you arrive including the minibar. The central location is perfect for exploring Amsterdam. I can't recommend Banks higher!
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: Canal view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Welbers, General Manager at Banks Mansion
Responded 3 days ago
Dear ScottS_MN, Thank you for taking the time to write a review about our hotel and a big thank you for calling our hotel your favourite! We truly hope that your girlfriend had a blast to and will call us her favourite as well. It’s always a pleasure to receive guests like you in our home. So we hope to welcome you back soon! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$244 - US$439 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banks mansion hotel amsterdam, banks mansion amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-Zuid / Canal Ring (Grachtengordel) / Centrum
NUMBER OF ROOMS
51
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Banks Mansion - UPDATED 2023 Prices, Reviews & Photos (Amsterdam, The Netherlands) - Hotel - Tripadvisor

Frequently Asked Questions about Banks Mansion
Which popular attractions are close to Banks Mansion?
Nearby attractions include House of Rituals (0.4 km), SUMSUM Amsterdam (0.3 km), and Tuschinski Theater (0.2 km).
What are some of the property amenities at Banks Mansion?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Banks Mansion?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Banks Mansion?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Banks Mansion?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Banks Mansion?
Conveniently located restaurants include Senses Restaurant, Gartine, and Lumbini Indian & Nepalese Restaurant.
Is Banks Mansion located near the city centre?
Yes, it is 0.6 km away from the centre of Amsterdam.
Are any cleaning services offered at Banks Mansion?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Banks Mansion?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, and Dutch.
Are there any historical sites close to Banks Mansion?
Many travellers enjoy visiting Concertgebouw (1.4 km), Portuguese Synagogue (0.9 km), and Museum Het Rembrandthuis (0.7 km).
Does Banks Mansion have any great views?
Yes, guests often enjoy the city view available here.