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Hotel Citadel

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Traveller (175)
Room & Suite (82)
Dining (15)
Overview
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Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam The Netherlands See on map
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
Free Parking
3 Star accommodation
Additional information
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Offers from Hotel Citadel
Special Offer: Package Deal
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Rooms
Nov. 4Nov. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,009)
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Traveller rating
177
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LanguageEnglish
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All reviews dam square great location central station single room rooms are small luggage room the red light district five minute walk tram stop cold meats would stay here again walking distance very nice hotel stayed for nights coffee machine yogurt city
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1 - 5 of 699 reviews
Reviewed 1 week ago via mobile

This hotel is under serious renovation the lift was out of order and we had to climb 6 floors to our room. To make matters worse the stairs were dirty and dusty with half finished construction work loose wires unlit passages and generally a complete...More

Thank Donald M
Response from FrontO8, Public Relations Manager at Hotel CitadelResponded 1 week ago

Dear Mr. Donald We offer our sincere apologies for the inconveniences you suffered while staying with us. We have made a report about the door problem and have had it checked and inspected. As you can see in the booking site, our hotel is undergoing...More

Reviewed 2 weeks ago via mobile

Would not recommend to stay hear floor was not cleaned as we checked in, stanis on the Curtins, never informed us that construction was going on noise all day, way over priced for what we got room was very small.never stay againMore

1  Thank conor h
Response from FrontO8, Guest Relations Manager at Hotel CitadelResponded 2 weeks ago

Dear guest, Thank you for taking the time to review our hotel. We appreciate your feedback and we want to let you know we regret that you have felt a bit of disappointment during your stay. We have made a report about the housekeeping issues...More

Reviewed 3 weeks ago via mobile

Very pleasant and accommodating staff, room perfectly adequate and clean, breakfast good too. Building work was not too disturbing and will be much better when complete. Location excellent, 5min walk to dam square. Would return.More

1  Thank WesWar
Response from FrontO8, Guest Relations Manager at Hotel CitadelResponded 3 weeks ago

Dear Mrs. / Mr. Thank you for staying at Hotel Citadel. It is good to hear that you enjoyed your time here and that the room breakfast and service were to your liking. We work hard to provide our guests with a great experience and...More

Reviewed September 13, 2018 via mobile

The location was perfect but I stayed here during a construction time that nobody noted to me or else I probably would have stayed elsewhere. The room what somewhat small but most are in Amsterdam. Other then that was offered a free breakfast included in...More

Thank therealasmooth
Response from FrontO8, Front Office Manager at Hotel CitadelResponded 4 weeks ago

Dear Sir/Madame, Thank you very much for your comments on your recent visit to our hotel. Your feedback is important to us and will help us to continually monitor our consistency and areas for improvement. Your generally positive observation on our hotel and breakfast quality...More

Reviewed September 6, 2018 via mobile

My friend and I stayed here in Sept and the room was really stuffy. There’s no temperature control and the only way to get fresh air is to open the French windows which means street noise and cigarette smoke wafting in. The bathroom light is...More

Thank danger m
Response from Front O, Front Office Manager at Hotel CitadelResponded September 8, 2018

Dear Sir/Madame, Thank you very much for your comments on your recent visit to our hotel. Your feedback is important to us and will help us to continually monitor our consistency and areas for improvement. Your generally positive observation on our staff is truly appreciated....More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Room Service
Free Parking
Restaurant
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
38
Price range
US$148 - US$321 (Based on Average Rates for a Standard Room)
Also Known As
Citadel Hotel Amsterdam
Location
The Netherlands > North Holland Province > Amsterdam > Centrum / Dam Square
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
38
Price range
US$148 - US$321 (Based on Average Rates for a Standard Room)
Also Known As
Citadel Hotel Amsterdam
Location
The Netherlands > North Holland Province > Amsterdam > Centrum / Dam Square
Photos
Traveller (175)
Room & Suite (82)
Dining (15)
Nearby
Centrum
Amsterdam’s buzzing hub, with its sprawling network of
tram rails and a seemingly constant flow of tourists
and commuters, yields convenient access to some of the
best sightseeing, shopping, and street life in Europe.
Closest at hand are the Royal Palace, the quaint shops
of Haalremmerdijk, the pedestrianized zones
Kalverstraat and Dam Square with popular neighborhoods
such as the Red Light District, and the Canal Ring
...More
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Questions & Answers
Ask a question
Tdri
August 8, 2017|
AnswerShow all 4 answers
Response from syd1989 | Reviewed this property |
Yes wifi was free in all areas of the hotel
2
Votes
Wendy W
April 18, 2017|
AnswerShow all 4 answers
Response from ANNIEj34 | Reviewed this property |
Yes our room had a hairdryer in built in the bathroom
1
Vote
John L
April 5, 2017|
AnswerShow all 3 answers
Response from Gill D | Reviewed this property |
I don't know to be honest. Probably best to contact the hotel.
0
Votes
Room Tips
"No A/C in this hotel"
sundancepoolgirl
Aug. 27, 2018
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"Avoid Hotel Citadel for stay"
harisrehman2018
Aug. 11, 2018
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""Centric, quiet, great service""
chixeicoatl
Jun. 23, 2018
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"Get a room high up to avoid road noise"
491heatherh
Jun. 9, 2018
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