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Apollo Museumhotel Amsterdam City Centre

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2,401 Reviews from our TripAdvisor Community

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There are newer reviews for Apollo Museumhotel Amsterdam City Centre
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Showing 1,643: English reviews
Reviewed 9 November 2015 via mobile

Room very small. Very expensive for a 3 night stay. Not much sound proofing. Could hear people in hall way each night, all night. Doors slamming and staff were friendly... but then charged us when left not explaining why, just stating taxes. Both my partner and I have been to Amsterdam before just never charged taxes on our exit. Bed...

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Helpful?
Thank Chloe F
GonulUyanik, General Manager at Apollo Museumhotel Amsterdam City Centre, responded to this review

Dear Chloe, first of all I would like to thank you for your feedback. We are glad to read that you experienced the friendliness of our staff as positive, Regarding the taxes that were charged at check-out, this is city tax, a governmental tax that all guests that stay in Amsterdam are obliged to pay. Regarding the quality of the...

London, United Kingdom
Reviewed 8 November 2015

Bed was really uncomfortable. Mattress only 3 inches thick. No food in mini bar and no room service. But great location and very helpful staff. Very good central location. Slight road noise but not too bad

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Thank 417muradk
GonulUyanik, Front Office Manager at Apollo Museumhotel Amsterdam City Centre, responded to this review

We would like to thank you for your feedback and compliments regarding our service. We are sorry to hear that you did not have the good sleeping experience as we want to offer. To take appropriate actions to improve the sleeping experience, I would like to ask you to inform me with your room number. I look forward to your...

Ecuador
Reviewed 8 November 2015

The hotel has a fantastic location, near the center of Amsterdam and close enough to several bus or tram stops.There is also a lot of restaurants in the area, so that is a big plus both for food and night life. The hotel itself is ok, not extremely expensive but not cheap either. The facilities are in good condition and...

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5Thank Luis C
Lage Mierde
Reviewed 5 November 2015 via mobile

Got message 15.30 h that something was wrong with credit card. Room was cancelled at 18.00 h.... no support by sta ff to find alternative lodging by unfriendly desk employee. Got later mail message that I did not show up referring to a full cancellation fee. If you do check your email hourly, do NOT book Apollo Museum Hotel!

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Helpful?
Thank Berry K
GonulUyanik, Front Office Manager at Apollo Museumhotel Amsterdam City Centre, responded to this review

Dear Berry, we are sorry to hear that you experienced this situation as unpleasant. We value the opinion of our guests highly and do not accept unfriendly behaviour from our colleagues. Therefor I would like to look in to this matter. I would like to ask you to contact me directly with details regarding your reservation. I look forward to...

Brockport, New York
Reviewed 5 November 2015

Our travel home to the U.S. was delayed resulting in an overnight at this property. It was booked through the helpful staff at the Amsterdam airport and, though tired and would have slept anywhere, we found this bright light in an otherwise dismal trip. While "Best Western" brings many connotations to American travelers, the Apollo Museumhotel Amsterdam City Centre was...

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7Thank maura e
Reviewed 4 November 2015

The wee size of the bathroom was a joke and a major annoyance (upon seeing it, I almost suggested that we find another place), but the bed was excellent; the room was large (perhaps more so than some others in the hotel); the storage space was minimal; the elevator was speedy; breakfast was good and efficient; housekeeping did a good...

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2Thank DT11230
New York City, New York
Reviewed 4 November 2015

Expensive. Poor storage and desk space. Wasted space in a decent-sized room. Bathroom tiny. Steep staircase at entrance, nearly inaccessible for anyone with any disability or frailty. Mediocre breakfast for the money, no bacon or sausage with the scrambled eggs, and omelets are extra (as is almost everything else).

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Helpful?
Thank castoro42
GonulUyanik, General Manager at Apollo Museumhotel Amsterdam City Centre, responded to this review

We would like to thank you for your feedback. We are sorry that your stay at our hotel did not live up to your expectations. We value your opinion highly and will use your feedback for improving our service. We hope to welcome you again in the future. Kindest Regards Gönül Uyanik | General Manager Best Western Apollo Museumhotel

Palm Springs, California
Reviewed 2 November 2015

Recommended by friends; excellent experience from beginning to end. thanks you. Good location, quiet, breakfast was good, coffee ok; you should please note force the reviewer to fill this box as it takes too much time. I was tempted to delete the form except I had a good stay. Please redo this form to be user-friendly.

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3Thank franke458
Cologne, Germany
Reviewed 1 November 2015

Thinking of the general situation in Amsterdam (not easy finding a "value for money" room) it was ok. Maybe the room was a little bit smaller as it appears on the internet (even if they are example pictures).We found ants in the window.The sink in bath looks very elegant but doesn't help washing your face All in all it was...

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Thank 553maksimn
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Reviewed 30 October 2015

Good hotel. nice location. professional, friendly, and polite stuff.Good pubs and resurants over the road.Nice park two minutes walk away. 15 minutes from Amsterdam square. Tram service just out side.

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3Thank 472kieranj

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Staying in Museum Quarter (Museumkwartier)

Neighbourhood Profile
Museum Quarter (Museumkwartier)
Top sites to see in this attractive and affluent part of town include the Rijksmuseum and the Van Gogh Museum, to name but two of the highly acclaimed museums of the aptly named Museum Quarter. And if you need a break from all the fantastic art, there’s the Neoclassical Concertgebouw music hall and Vondelpark, the city’s largest park. Shopaholics and luxury brand connoisseurs will love exploring the high-end shopping destinations of PC Hooftstraat, Van Baerlestraat, Cornelis Schuytstraat, and Jacob Obrechtstraat, where even the shop window displays are of museum quality. In the evenings, when the museums close and the daytrippers head home, the area becomes a quiet oasis of calm with a sophisticated and urbane tone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Apollo Museumhotel Amsterdam City Centre

Address: P.C. Hooftstraat 2, 1071 BX Amsterdam, The Netherlands (Formerly Best Western Apollo Museumhotel Amsterdam City Centre)
Region: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier)
Price Range: $141 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apollo Museumhotel Amsterdam City Centre 3*
Number of rooms: 188
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Also Known As:
Best Western Amsterdam
Amsterdam Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Apollo Museumhotel Amsterdam City Centre staff and other travellers.
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Questions? Get answers from Apollo Museumhotel Amsterdam City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are better hotels in Amsterdam-don't choose this one”
 of 5 bubbles 292wendyr, 19 Mar 2017 | Read review
“apparently the rooms on the top floor are smaller though I didn't know this before I went :(..”
 of 5 bubbles HeatherH208, 15 Mar 2017 | Read review
“do not choose the top floor, as that is the roof floor, rooms with a tiny little window.”
 of 5 bubbles arink2017, 13 Mar 2017 | Read review
“2nd floor was quiet.”
 of 5 bubbles LaurenxChris, 8 Mar 2017 | Read review
“Room with views of Rijksmuseum and canal had a lot of traffic noise.”
 of 5 bubbles Dar76950, 4 Mar 2017 | Read review
5 of 5