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Mercure Hotel Zwolle

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Hertsenbergweg 1, 8041 BA Zwolle The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (64)
Room & Suite (36)
Dining (21)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Staff required to regularly wash hands
Updated 20-10-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-10-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 9 hotels in Zwolle
This 100% smoke free hotel is located on the outskirts of Zwolle, near the A28 motorway, yet only 5 minutes from city center. Mercure Zwolle is your ultimate link between the northern and western business districts of The Netherlands. Ideal for both business and leisure purposes. Ample free parking available. The hotel also offers 16 multifunctional meeting rooms. Within a stones throw of unspoilt nature and historic sights. Friendly towns such as Giethoorn are within easy reach of the hotel.
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Hertsenbergweg 1, 8041 BA Zwolle The Netherlands
Name/address in local language
Getting there
Amsterdam Airport Schiphol91 kmSee all flights
Eelde Airport77 kmSee all flights
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516Reviews1Q+A18Room tips
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yesleo wrote a review Aug. 2021
Rotterdam, The Netherlands2 contributions
Room is clean and the main bed is comfortable; the sofa bed for my kids are mainly for children as it will be soft for adult. Since the sofa bed is extended, as a result making the room smaller. The choices of breakfast is acceptable with limited hot buffer like 5 in total. Parking fee is Eur3 per day. Location is a bit outside in the green area so it is quiet there but it is next to highway so easy access or travelling to other locations. There is one issue with the bad smell in the hall-way as the room we had in the end which we had to cross several other rooms and there are many pair of shoes laying in front of the door so we informed the staff by the reception when we went out in the morning and when we got back in the evening, the shoes and the smell were still there.
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Date of stay: July 2021
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Response from Gaayo Kuitert, General Manager at Mercure Hotel Zwolle
Responded Aug. 9, 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager
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MaruQueViaja wrote a review Jun. 2021
Zurich, Switzerland14 contributions3 helpful votes
The room was fine, clean, etc, not spacious. The window faces an outdoor sitting area for other guests. Would recommend to ask for other room. Kettle and a few tea bags, no fridge. No desk. Breakfast was not included in the price. The hotel is located away from the city, the area surrounding the hotel itself, apart from the parking, is green, but quite soon towards Zwolle the landscape turns into an industrial estate with wide roads, American style. The limited and distant public transport available is only Monday to Friday. The hotel was pretty empty due to the virus situation I suppose.
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Date of stay: June 2021
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Room Tip: I would ask for a room above the ground floor.
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Response from Mercure Hotel Zwolle, General Manager at Mercure Hotel Zwolle
Responded Jun. 15, 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager
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Erwin68 wrote a review Mar. 2021
Roosendaal, The Netherlands2 contributions
Just had a one night stay, room was clean but very small. Terrible beds and pillows, didn't sleep that much and the rooms are very noisy. The neighbours had 'fun' a couple of times and could hear everything. Toilet paper was by dispencer, not handy at all better place normal toilet paper rolls.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
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Response from Mercure Hotel Zwolle, General Manager at Mercure Hotel Zwolle
Responded Mar. 31, 2021
Dear Erwin68, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager
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mariar201520 wrote a review Jan. 2021
1 contribution
We booked for the special Christmas days — not too busy given the Corona restrictions . But we didnt feel any warmth from staff or anything that makes it a special stay. No warm holiday greetings in person or holiday message inside the room. We’ve stayed in other Accor hotels during Christmas in France, Morocco, and the MiddleEast, and we have been “spoiled” i guess with the “special treatment” esp, during holidays. Also, there’s no other options for pillows. The one we had was too hard. The second breakfast was also not coordinated well. We ordered the night before our brekki for the morning. We had to wait up to 8am as on sunday they only serve brekki at that time. It was difficult for our 5-yr old son to wait (he normally eats at 7am), but we managed. Only to be told that our order was somehow misplaced and they couldnt find it. Kitchen had to prepare our order again. Our son was already upset and unruly for a much more delayed breakfast. Then, they found that our order was in the take-away pile or so. Phew! We have to note that the breakfast to go was quite geenrous. Thanks for that!
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
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Response from Mercure Hotel Zwolle, General Manager at Mercure Hotel Zwolle
Responded Jan. 7, 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager
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LondonTelegramSam wrote a review Aug. 2020
London173 contributions71 helpful votes
Large and modern. Easy access for arriving by car with o site parking. Not in the centre of the beautiful town of Zwolle but close; they rent bikes or otherwise a short car ride. Also good for the other neighbouring villages and towns. Hotel was more than 80% empty but: No upgrade even if you hold an Accor Diamond card. Otherwise 4 stars.
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Date of stay: July 2020Trip type: Travelled with family
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Response from Mercure Hotel Zwolle, General Manager at Mercure Hotel Zwolle
Responded Aug. 26, 2020
Dear Tito, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager
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The NetherlandsOverijssel ProvinceZwolle
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Frequently Asked Questions about Mercure Hotel Zwolle
Which popular attractions are close to Mercure Hotel Zwolle?
Nearby attractions include The Great Escape (2.6 km), Waanders In De Broeren (2.4 km), and Nederlands Bakkerij Museum (3.6 km).
What are some of the property amenities at Mercure Hotel Zwolle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mercure Hotel Zwolle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Hotel Zwolle?
Yes, parking is available to guests.
What are some restaurants close to Mercure Hotel Zwolle?
Conveniently located restaurants include Os en Peper (by Ard), De Librije, and IJssalon Salute B.V..
Are any cleaning services offered at Mercure Hotel Zwolle?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Hotel Zwolle?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Hotel Zwolle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Hotel Zwolle?
The staff speaks multiple languages, including English, French, German, and Dutch.
Are there any historical sites close to Mercure Hotel Zwolle?
Many travellers enjoy visiting De Dijkpoort van Hattem (3.4 km), Molen De Fortuin (3.4 km), and Andreaskerk of Grote Kerk Hattem (3.6 km).
Is Mercure Hotel Zwolle accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.