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Bastion Hotel Utrecht

287 reviews
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Traveller (35)
Room & Suite (18)
Dining (5)
Overview
  • Excellent14%
  • Very good30%
  • Average35%
  • Poor18%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (287)Write a Review
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Traveller rating
17
28
36
26
5
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LanguageEnglish
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17
28
36
26
5
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All reviewsaverage star hotelrestaurant downstairssecure parkingroom was cleanfriendly personnelbusy roadreception staffrooms are nicehot watercentre of townquiet areaten minutesbus stopnice breakfasttop floorcentral stationcity
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1 - 5 of 112 reviews
Reviewed 16 December 2017

Had a mixed grill in the restaurant and it was excellent. The room was very nice and I had a comfortable sleep. I always like to park my car on the upper floors of a car park to prevent it being damaged. It was impossible...More

Thank XtreemX
Response from BastionHotels, E-commerce at Bastion Hotel UtrechtResponded 18 December 2017

Dear Guest, Thank you for sharing your experience! We are sorry to hear that you had troubles with the check-out. Please contact us when u got overcharged for your stay. Hope to see you again. E-commerce

Reviewed 27 November 2017 via mobile

Not in the city centre but placed next to a tram stop. It takes about ten minutes to the central station. Perhaps not the best location, but it's not bad communicated. Easy to reach the centre. Desk staff not very friendly, but the breakfast and...More

1  Thank p a
Response from BastionHotels, E-Commerce at Bastion Hotel UtrechtResponded 29 November 2017

Thank you very much for taking the time to provide the hotel with feedback by writing this review. Customer service is in our high regards at Bastion hotels. Therefore we do find it very unfortunate to read that not all the staff was on the...More

Reviewed 15 November 2017

This hotel is quite expensive for what you get. Noisy AC that only work if the outside temp is above 18degrees. My room was very hot in the middle of september and I had to sleep with the window open towards the highway to even...More

Thank Kjell J
Response from BastionHotels, E-commerce at Bastion Hotel UtrechtResponded 21 November 2017

Dear Kjell, Thank you for your feedback. We are sorry to hear that your stay wasn't what you'd expected! The hotelmanagement will solve this issue. E-commerce

Reviewed 12 November 2017

Lovely hotel, clean rooms, lovely breakfast. Very close to Tram and Bus stop of which we used both. Reception staff very helpful with transport details. Umbrella's for customer use very handy, Free car park was an extra bonus.

Review collected in partnership with this hotel
Thank Julie P
Response from BastionHotels, E-commerce at Bastion Hotel UtrechtResponded 13 November 2017

Dear Julie, Thank you for your effort to write such a positive review about your stay! We reallly appreciate the rating you gave us. Hopefully, to see you soon again! Kind regards, Team E-commerce

Reviewed 6 November 2017

Positive aspects: 1) The staff was very nice and welcoming 2) There is a restaurant with good food and schedule 3) Rooms are large and we also have a gym Negative aspects: 1) The billing system had failures, I received lists of things to pay...More

Review collected in partnership with this hotel
Thank marcoA3298GU
Response from BastionHotels, E-commerce at Bastion Hotel UtrechtResponded 13 November 2017

Dear Marco, Thank you very much for your stay with us. I am sorry to hear that your stay with us was not what you expected. Please accept our sincerest apologies for the inconvenience you had. Guest comfort is of the utmost concern to us...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$76 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (35)
Room & Suite (18)
Dining (5)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Steve H
20 August 2015|
Answer
Response from BastionHotels | Property representative |
Dear Steve, Thank you for your message. We have a parking garage for cars, but also for bicycles. We wish you a pleasant stay! Kind regards, Team E-Commerce
0
Votes
Google Translation
Room Tips
"Choose another hotel! =P"
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"ask for a room only in the new building"
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"Don’t go there - for the money there are many better hotels"
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"Just ask for the best room, give the girl/boy a wink, that might help ;)"
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