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All reviewserasmus bridgepanorama roompool and saunasmall gymrotterdam centrenice viewcity viewtop floorjunior suitemaas rivernice hotelmaritime museumroom was clean and comfortableseparate showerstayed for nightscorner roombusiness trip
We had a Panorama room which gave us plenty of space and a nice view on the water and the Erasmus bridge.
Friendly staff at the front desk.
Breakfast room was very busy and the staff had a difficult time to keep refreshing the buffet....More
Response from Experience_Inntel, Guest Relations Manager at Inntel Hotels Rotterdam CentreResponded 1 week ago
Thank you for your feedback. Both compliments as well as points of improvement from our guests are always much appreciated. It is good to see you were able to enjoy the view from your Panorama room and experienced our excellent service. Your comments have been...More
I was on business travel. Checked in at inntelhotels in rotterdam. Worst experience ever!
unprofessional behavior of the front desk.
Rooms were supposed to be given at 3 PM but rooms were not ready even after 4 PM!!! they tried to offer some drinks but...More
Thank Sun S
Response from Experience_Inntel, Guest Relations Manager at Inntel Hotels Rotterdam CentreResponded April 17, 2018
Thank you for your feedback. We always welcome feedback as an opportunity to bring our service to an even higher level. We are truly concerned by your review and the points you raise. Could you please contact us so we can evaluate your stay? With...More
I booked my room 5 weeks before I was due to travel. Upon arrival I was told that my reservation had been cancelled because I was due to arrive the day before. I had the paperwork to show when I was due to arrive;I was...More
Response from Experience_Inntel, Guest Relations Manager at Inntel Hotels Rotterdam CentreResponded April 13, 2018
Thank you for your feedback. We are sorry to see your stay didn't meet your expectations. Since the feedback you give does not match our high service standards we would like to request you to contact us and discuss your experience further. With kind regards,...More
I stayed here for 2 weeks March/April 2018 whilst my husband was in a Rotterdam hospital. I know that after 2 weeks I had a good “feel “ for the place. Great location right on the river/marinas - less than 10 mins walk into the...More
Thank Lynn R
Response from Experience_Inntel, Guest Relations Manager at Inntel Hotels Rotterdam CentreResponded April 11, 2018
Thank you very much for this kind review and wonderful compliments. Our team works hard to give our guests the best service possible and it is very rewarding when this is highlighted in the feedback. It was a pleasure accommodation you and we hope to...More
The hotel was clean and the beds comfortable, but given the price point I’d expect better bathroom accommodations. The toilet faced the shower wall and was so close that it was very difficult to sit down, much less stand up. The shower leaked water all...More
Response from Experience_Inntel, Guest Relations Manager at Inntel Hotels Rotterdam CentreResponded April 3, 2018
Thank you for your feedback. Your comments are very much valued since we this gives us the opportunity to keep improving ourselves and are therefore also shared with the management and our maintenance departement. We are glad to see you appreciated the comfort of our...More
Response from RDMgr_InntelHotels | Property representative |
Dear guest, Spa Heaven is mostly available for our hotelguests. But based upon availability we also offer guests that do not stay in our hotel the possibility to use the Spa. the entrance fee is € 15 per person. If you book... More
Dear guest, Spa Heaven is mostly available for our hotelguests. But based upon availability we also offer guests that do not stay in our hotel the possibility to use the Spa. the entrance fee is € 15 per person. If you book a treatment, the entrance for 1 person is included.
If you are interested, please contact our Spa Heaven reservations or Front desk via +31 (0)10 2175726 / +31 (0)10 2175757. it is advised to book in advance.
We look forward welcoming you soon!
Rooms Division Manager