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I stayed here as it is close to the Hilton which sadly was full. First time I stayed here. Check in was ok. Room was a bit dated. Not shabby but just old fashioned and the bathroom was a bit dated. Toiletries were cheap and...More
Thank charles p
Response from Michelledenbraven, Brand Ambassador at Carlton Ambassador HotelResponded today
Thank you for your review. I am sad to hear that your recent experience in the hotel didn't meet you expectations. Especially because many of the things you mentioned could have been solved when we were informed. It is always our intention and...More
The hotel is conveniently located in the center of the city, with most attractions within walking distance. You may want to reserve the parking in advance, since spots are limited, but you can also park on the street in front of the hotel - the...More
1 Thank Koritsi12
Response from Esther_Boers, General Manager at Carlton Ambassador HotelResponded May 30, 2017
Wow, such kind words! We are so happy to see that you’ve enjoyed staying with us so much! They say breakfast is the most important meal of the day, so it should be great indeed!
Thank you and until your next stay!
I may have used the "home away from home" expression on a previous report but the fact is that the Carlton Ambassador in The Hague is exactly that. Small enough to be intimate, large enough for most things to be done for you, and staff...More
Thank Paul H
Response from Michelledenbraven, Brand Ambassador at Carlton Ambassador HotelResponded 1 week ago
What an amazing words about our hotel Paul, I couldn't have said it better myself! Thank you for your returning visit and we are really looking forward to welcome you home again.
A warm embrace,
Very competent and friendly staff.
Rooms a nicely decorated and clean. Quite location in the City Centre – not one of these anonymous hotels but an old manor house where you can feel history. To note that historic is not to misinterpreted with outmoded. We...More
Thank Inez F
Response from Michelledenbraven, Brand Ambassador at Carlton Ambassador HotelResponded 2 weeks ago
Thanks for your kind words about the Carlton Ambassador Hotel. I am happy to read that you enjoyed your time in beautiful The Hague. The monumental building is amazing, just like the impressive Sophialaan with her beautiful trees. Walking down the streets you can absolutely...More
When booking I requested a De Luxe room with a balcony but was given a small room without balcony facing a brick wall 5 meters away. If it was De Luxe I shudder to think what a Standard room looks like.
The breakfast Scrambled egg...More
Response from Michelledenbraven, Front Office Manager at Carlton Ambassador HotelResponded 1 week ago
The deluxe room you booked was indeed one of the smaller ones. We are a luxury boutique hotel where no room is the same. We recently changed our room types to Classic and Royal rooms as well. The room you stayed in was a former...More
Response from Esther_Boers | Property representative |
Thank you for your note! The Carlton Ambassador is not equipped with a pool or gym, but if you're in to running, than we can recommend a number of wonderful places for a work out. We can also... More
Thank you for your note! The Carlton Ambassador is not equipped with a pool or gym, but if you're in to running, than we can recommend a number of wonderful places for a work out. We can also arrange a day membership card at a gym nearby (100 meters). We're looking forward to welcoming you soon!
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"Best to ring the hotel direct and discuss the room options available. All rooms are quiet."