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Hotel Novotel Den Haag City Centre

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Hotel Novotel Den Haag City Centre
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666 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Reviewed 1 November 2016 via mobile

Good for a short stay, decent breakfast but it a basic business hotel, definitely not in the luxury class. Close to many eating options and shopping outlets. Rooms are set back from road so it's nice and quiet.

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Helpful?
Thank Hp C
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Great that you enjoyed your stay in our hotel. Looking forward to welcome you again. Kind regards, Ingrid van Eijk

Chattanooga, Tennessee
Reviewed 28 October 2016 via mobile

Nothing bad to say about this place. Great staff. Neat old rooms. Perfect location. We stayed in a beautiful suite overlooking the indoor plaza. Really beautiful to have so much city life occurring below your room. And just amazing and accommodating staff.

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Thank ClimbingSailor
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Thank you so much for your great review about our hotel and our team. We are very happy that you had an excellent stay in our hotel. Looking forward to welcome you again. Kind regards, Ingrid van Eijk

Reviewed 26 October 2016 via mobile

Our company came with a very large contingent and we were spread around the hotels in Den Haag. This was a great place in terms of location and facilities and I would stay here if I came for a leisure trip. Recommended.

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Thank Kittster1
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Thank you so much for your kind words. We are looking forward to welcome you again. Kind regards, Ingrid van Eijk

Dusseldorf, Germany
Reviewed 9 October 2016 via mobile

Great location. Extensive breakfast buffet. Staff are fantastic and try and meet all of your needs. Decor and hotel is dated in places and there are signs of wear and tear such aa the photo below. Gym is basic but adequate, but no water provided which I do not find acceptable.

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Helpful?
Thank louisaandpaul
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Thank you for your kind words about our staff. Good to hear that you used our Gym. We are sorry that there was no water provided when you were doing your work-out. We share your opinion that the hotel needs a renovation. Looking forward to welcome you again. Kind regards, Ingrid van Eijk

Reviewed 3 October 2016

location is great of course but i didn't like condition of facilities: smelly slow hot elevator, room is not very comfortable. staff is welcome and helpful. breakfast is ok. remember to use card to access hotel (as i remember). the price is quite high and if i was traveling with my money i would not choose it and rather walk...

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Helpful?
Thank Ilya K
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Thank you for sharing your thoughts about your stay. Great that you liked the location and our staff. We are sorry that our facilities did not meet your expectations. Kind regards, Ingrid van Eijk

Brussels, Belgium
Reviewed 3 October 2016

Review collected in partnership with Accorhotels.com
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Thank snk9618
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Reviewed 20 September 2016 via mobile

Great location, well priced, stylish interior, and good sized rooms BUT no connection to WiFi. This is a business essential and really frustrating in this day and age that this basic isn't in place on all floors despite stating it is. I am sure it works in the lobby but that's not really the point.

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Helpful?
Thank jon m
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Thank you for your review. Good to see, that you liked the location and the interior of our hotel. Regarding your comment about the wifi. We are very sorry this was not working correctly during your stay. We will look into it, what we can do, to improve this. Kind regards, Ingrid van Eijk

Brussels, Belgium
Reviewed 16 September 2016

Review collected in partnership with Accorhotels.com
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Thank mba25x
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Reviewed 5 September 2016

Have stayed here on numerous occassions. Staff are always extremely helpful, although they seem to be having issues with opening external doors in the early morning lately! All sorted in the end. Rooms clean and just as expected. Wifi good. Perfect location.

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Thank anonymous-assessor
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

Thank you so much, for your kind words about our hotel and our staff. Great that you had a good time during each stay in our hotel. We will be happy to welcome you again. Kind regards, Ingrid van Eijk Management Assistent

County Dublin, Ireland
Reviewed 4 September 2016 via mobile

Stayed 2 nights... If driving a lot of roadworks so your sat nav might not work too well..Parking available but it is tight to turn into and exit. Also it is a lift parking mechanism which slightly freaked me out. Rooms clean but not luxurious at all... Breakfast good and staff are friendly. Location is second to none and perfect...

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Helpful?
Thank Fiona D
novoteldenhaagcity, Management Assistent at Hotel Novotel Den Haag City Centre, responded to this review

We are happy to see that you had a pleasant stay in our hotel. Looking forward to welcome you again. Kind regards, Ingrid van Eijk

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Den Haag City Centre is a 4 star hotel in the monumental Haagse Passage shopping arcade in the very heart of The Hague.The hotel is located opposite the Binnenhof (The Dutch parliament) and within walking distance of museums and shopping streets.The central location makes it ideal for a business stay or weekend away. Our cosy rooms feature paid WiFi and complimentary high speed internet. The hotel also offers meeting rooms,a bar, restaurant and parking garage.The hotel is 100% non smoking ... more   less 

Additional Information about Hotel Novotel Den Haag City Centre

Address: Hofweg 5-7, 2511 AA, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague > Zuidwal
Price Range: $141 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Den Haag City Centre 4*
Number of rooms: 106
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Also Known As:
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel
Hotel Style:
#3 Family Hotel in The Hague
#10 Green Hotel in The Hague
#11 Luxury Hotel in The Hague
#11 Romantic Hotel in The Hague
#12 Business Hotel in The Hague
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Questions & Answers

Questions? Get answers from Hotel Novotel Den Haag City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only 1 night stay. Room overlooked rear.”
 of 5 bubbles jeannpeterv, 26 Jul 2016 | Read review
“Do not take the rooms which window comes out in the Passage. Too noisy because of the shoppers”
 of 5 bubbles TDB183, 14 Jun 2016 | Read review
“Not at the shopping gallery side”
 of 5 bubbles PatrickS461, 12 Jun 2016 | Read review
“Don't choose the rooms facing toward the shopping center "Passage"”
 of 5 bubbles RDFAR, 16 May 2016 | Read review
“Book ahead to get a better rate...229 Euro for small room if you walk in off the street.”
 of 5 bubbles Sabotage6, 1 May 2016 | Read review
5 of 5