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Best Western Hotel Docklands

214 reviews
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Traveller (45)
Room & Suite (21)
Dining (5)
Overview
  • Excellent17%
  • Very good47%
  • Average19%
  • Poor10%
  • Terrible7%
Travellers talk about
“corner room”(4 reviews)
“mas museum”(6 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Bar/Lounge
Multilingual Staff
Facilities for Disabled Guests
3.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (214)Write a Review
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All reviewsfresh orange juicecorner roommas museumreception closesperfect breakfastlate checkpark your carhistoric centerminutes walkingperfect stayantwerp citypublic transporthotel is locatedvery nice hotelper dayclean roomsdocks
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1 - 5 of 86 reviews
Reviewed 29 December 2017 via mobile

I stayed at Best Western Antwerp for 1.5 weeks and the staff were always welcoming. The room is quite big with bathtub and always clean when you reach after work.It also refill your shampoo,sopa etc daily. The open breakfast each morning offers lots of variety...More

Thank Dhanu G
Response from An P, Front Office Manager at Best Western Hotel DocklandsResponded 30 December 2017

Dear Dhanu G, Many thanks for your kind words! I am happy to hear that you are very satisfied with our service! Be always welcome. Best Wishes for the New Year!!!! Kind regards, An Patteet Front Office Manager

Reviewed 16 October 2017

This is the worst Best Western hotel, I've ever stayed in. There is no air conditioning, only a small fan is provided. My stay was in August the room was hot, forcing you to open the windows, hundreds of mosquitoes eating you alive. To make...More

Thank Kjellsa
Response from An P, Front Office Manager at Best Western Hotel DocklandsResponded 16 October 2017

Dear Kjellsa, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...More

Reviewed 13 October 2017 via mobile

I was sleeping only one night there, but I'm very dispoonted with this hotel. First of all I found insect (bug) on the morning next to my bed. Just 5 meters in front of my windows there is huge construction zone and the workers start...More

1  Thank Piotr B
Response from An P, Front Office Manager at Best Western Hotel DocklandsResponded 15 October 2017

Dear Piotr, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

Reviewed 27 July 2017

This hotel is located in the area 'het eilandje' near the harbour of Antwerp. This neighboorhood is on the rise, but currently not quite there yet. But if you are willing to accept road works and building activities, this hotel is a good place to...More

Thank Astlina
Management response:Responded 28 July 2017

Dear Astlina, Many thanks for you lovely review! It is very nice to read that enjoyed our hotel, the breakfast and that our staff was "super friendly" ! It was very nice having you as our guest and we hope to welcome you back soon!...More

Reviewed 22 July 2017 via mobile

I had a bad sleep in this hotel!!! And I am someone that can sleep in every hotel very easy... Outside about 20 degrees, no airco in the room, winter blankets on the bed, had to close the window to keep the mosquitos out.. unfortunately...More

Thank Irm Z
Management response:Responded 23 July 2017

Dear Guest, Many thanks for your feedback. We regret that you didn't talk to the reception staff. This way, when we are personally informed about your complaint, we can take immediate action, such as changing the blankets if they are to warm and show you...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Multilingual Staff
Meeting Rooms
Laundry Service
Breakfast Available
Things to do
Bar/Lounge
Details
Price range
US$92 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$92 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (45)
Room & Suite (21)
Dining (5)
Questions & Answers
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Luke H
20 September 2016|
AnswerShow all 2 answers
Response from Serena T | Reviewed this property |
Hi same as above metered parking was nearby, we didn't have any problem.
0
Votes
Room Tips
"Ask for a quiet room if your staying during week days, due to building activities."
Read review
"In summer book room on east side of hotel."
Read review
"Corner suites are large and quiet"
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"Not worth having a balcony, if it costs a lot more."
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