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Radisson Blu Astrid Hotel, Antwerp

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Radisson Blu Astrid Hotel, Antwerp
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1,352 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Astrid Hotel, Antwerp
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Showing 724: English reviews
Reviewed 1 December 2014

Last week I followed a training at the Radisson Blu hotel. We left our handouts each evening in the meeting room. The handouts and training material were nicely grouped into one thick green A4 binder per person. On Thursday morning when we got back to the training, the binders were no more there. We asked the hotel staff if they...

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Helpful?
Thank F D
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear F D Thanks for sharing feedback on your recent stay. While we strive to offer our guests the best service, I’m really sorry to hear that on this occasion, something went wrong. I apologize for your experience and can assure you this is not our usual standard. Our meetings & events manager will be in contact with the organizer...

Dearborn, Michigan
Reviewed 1 December 2014

There are many pluses: Spacious rooms, hotel clean throughout, rooms quiet, excellent cleanliness, good restaurant on site, spacious lobby-bar area, one free computer for checking email (I think many European hoteliers don't realize how reluctant a US citizen may be to bring a laptop -- it can be seized by US Customs on return), excellent (though expensive) breakfast in room...

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Helpful?
Thank OccasionalTraveler65
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear Thank you very much for your feedback. I am happy to hear you enjoyed the rooms and hotel facilities. I do however apologize that you felt let down by one of our staff members. We strive to have a “Yes I can!” spirit, so rest assured that your feedback will be discussed with the team members involved. For your...

Paris, France
Reviewed 1 December 2014

- Room was not cleaned, towels not changed - Check your bill, you may have drinks or food on it... that you didn't actually have - Breakfast OK but quite expensive - Location is good, with proximity of station and restaurants

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Helpful?
Thank Sebastien L
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear Sebastien L Thanks for taking the time to share your feedback. I’m sorry to hear you faced issues with the cleanliness of your room. I will share your issues with my housekeeping team to check why we failed on this occasion. I hope we get the chance to show you in the future this is not the usual standard....

Kraainem, Belgium
Reviewed 26 November 2014

My wife and I stayed at the Radissson Blu Astrid Hotel in Antwerp on Sunday November 22, 2014, where we were attending the (fabulous) concert by British rock/blues singer Chris Rea at the Lotto Arena. We had stayed in this hotel once previously and liked it very much. The hotel (formerly Astrid Park Plaza Hotel) has a stunning postmodern architecture...

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Helpful?
1Thank Pierre_De_Meyts
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear Pierre_De_Meyts Thank you very much for your detailed feedback regarding your recent stay. I am very happy to hear you enjoyed your stay in the hotel and your weekend in Antwerp. I hope we get the chance to welcome you back in the future so that you can discover our other facilities to. Kind regards Dieter Acke General Manager

Reviewed 24 November 2014

I stayed in the Hotel for 6 days when attending a seminar held in the same Hotel. The staff was helpful and the room nice - quite basic though. Everything went smoothly and easy. A good gym with everything one can wish for, although the sauna seemed quite cold to be a sauna...

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Helpful?
Thank Raija R
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear Raija R Thank you very much for your feedback regarding your recent stay. I am happy to hear you enjoyed the hotel and our meeting facilities. I hope we can welcome you back soon for a business or leisure trip. Kind regards Dieter Acke General Manager

The Hague, The Netherlands
Reviewed 22 November 2014

Unfortunaltely the choice in Antwerp is pretty limited and compared to other cities in average of poor quality. Considering this the Radisson is a pretty good choice, next door to Central Station. The front desk staff is compared to the Hilton not as performant and professional. They would need some training. In addition when there is a line front desk...

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Helpful?
Thank j75fr
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear j75fr Thank you very much for your feedback. I am sorry to hear that our facilities did not meet with your expectations. I'll share your feedback with the team here and rest assured, we'll take your comments on board and where possible, look to make improvements. I hope we can welcome you back in the future. Kind regards Dieter...

Reviewed 21 November 2014

Hotel Staff excellent. hotel itself beautiful and clean, Cannot beat the central location between all attractions and the airport. lovely food in restaurant, brilliant health suite all included. room was spacious and bed was very comfortable, the only distraction was despite being clean there were some deeply imbedded stains in the carpet in our room. 9.5/10

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Helpful?
Thank Tegen H
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear Tegen H Thank you very much for your feedback, i am very happy to hear you enjoyed your stay and the location. I do however apologize for the stains in the carpet, i will pass your feedback to the correct department. I hope we can welcome you back soon. Kind regards Dieter Acke General Manager

Rio de Janeiro, RJ
Reviewed 13 November 2014

The hotel has an excellent service and has the best localization you can imagine while visiting Antwerp. You can go to many attractions on foot moreover, in front of the hotel there are trams and buses stops, metro stations and even the Central Station if you wish to take a train to make excursions to other cities. Shops, cafes, restaurants,...

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Helpful?
1Thank ChaDep
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear ChaDep Thank you very much for your feedback. I am happy to hear you enjoyed your stay and the hotel facilities. The hotel is indeed located convenient to discover Antwerp or the rest of Belgium. I hope we can welcome you back soon. Kind regards Dieter Acke General Manager

Reviewed 12 November 2014 via mobile

I stayed at Rad. BLU on Nov 10th and 11th. I have attended the yearly IT Software developer's conference. The hotel is perfectly located at the Astrid square just on front of the central train station of Antwerp. Also, in front of the hotel there is an entrance to the underground(metro) where you can take line 6 directly to Metropolis(venue)....

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Helpful?
Thank UrsoGabriel
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear UrsoGabriel Thank you very much for your feedback. I am very happy to hear you enjoyed your stay and the hotel facilities. I hope we can welcome you back soon in the future for a business or leisure stay. Kind regards Dieter Acke General Manager

Amsterdam, The Netherlands
Reviewed 8 November 2014

Hi, Please be aware that some jewelry was stolen from our room in this hotel two weeks ago (Oct. 2014). So take care with your things if you stay here! We were at the pool in the hotel for one hour, and I took off a ring, bracelet, and necklace on the nightstand in our locked room before going to...

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Helpful?
1Thank faboohoo f
Dhr-Acke, General Manager at Radisson Blu Astrid Hotel, Antwerp, responded to this review

Dear faboohoo f Thanks for taking the time to share your feedback. I can only apologize for your experience and assure you we strive to offer our guests the very best service. I hope we get the chance to show you this in the future. Kind regards Dieter Acke General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Square
The Square
Cuisines: French, European, Central European, Belgian, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Radisson Blu Astrid Hotel, located right across Antwerp's Central Station (direct Thalys trains Paris - Amsterdam), offers 247 rooms and 18 meeting rooms. Broadband WiFi (100 Mb) free of charge in the hotel. Underground parking available. A Direct train will take you from Brussels Airport to Antwerp Central Station in 34 minutes. The city offers a mixture of magnificent architecture,fashionable shops, pubs and clubs, dazzling monuments and restaurants with superb Belgian and multicultural food. ... more   less 

Additional Information about Radisson Blu Astrid Hotel, Antwerp

Address: Koningin Astridplein 7, Antwerp 2018, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $131 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Astrid Hotel, Antwerp 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Radisson Blu Astrid Hotel, Antwerp Hotel Antwerp
Park Plaza Antwerp
Hotel Style:
#2 Green Hotel in Antwerp
#3 Family Hotel in Antwerp
#5 Luxury Hotel in Antwerp
#6 Romantic Hotel in Antwerp
#7 Business Hotel in Antwerp
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Astrid Hotel, Antwerp staff and other travellers.
8 questions
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over a year ago
County Waterford, Ireland
4 months ago
Washington DC, District of Columbia
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Questions? Get answers from Radisson Blu Astrid Hotel, Antwerp staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the square and Antwerpen Centraal has the best view”
 of 5 bubbles HawaiianBlues, 7 Dec 2016 | Read review
“Hunt for offers online if you still want to stay at this facility”
 of 5 bubbles osama-alex, 5 Nov 2016 | Read review
“Any room facing the Central Station is good.”
 of 5 bubbles 985ashleyp, 22 Oct 2016 | Read review
“Ask for a refurbished one”
 of 5 bubbles J9184PRjohnc, 18 Sep 2016 | Read review
“Our room on the 5th floor was quiet and near three escalators which we could not hear.”
 of 5 bubbles 548regular, 5 Sep 2016 | Read review
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