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Hilton Antwerp Old Town

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Hilton Antwerp Old Town
Hilton Antwerp Old Town
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1,948 Reviews from our TripAdvisor Community

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Showing 1,161: English reviews
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London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Ok ok it's in Old Town so I get it'll be old...but they could have modernised the rooms a bit. It felt a bit basic like I could have been at the airport basic. I must say the employees were very helpful and the hotel manager went out of his way to accommodate us. I just wish it was a...

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Helpful?
Thank glennmichael
Hotel-cmanager, Guest Relations Manager at Hilton Antwerp Old Town, responded to this review

Dear Guest, Thanks for sharing your impressions related to your stay at Hilton Antwerp Old Town hotel. Allow me to thank you on behalf of the entire team for your kind words. We have been thrilled to be at your service. We are well located in the heart of the old town of Antwerp, within walking distance of shops, restaurants...

Giessen, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016

I stayed three nights in October 2016, for business. The Hilton Antwerp is extremely well-located, with the Old Town of Antwerp only minutes away by foot, and with a shopping centre literally next door, the cathedral in front of the hotel, and a post-office a two-minute walk away. The front-of-house staff are very, very friendly, and Hilton Honors loyalty membership...

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Helpful?
1Thank RoryMorty
About Hotel's Favourite Review
Management response:

Dear RoryMorty, Thank you very much for choosing to stay with us and taking time to share your impressions here in TripAdvisor. It was a pleasure reading your positive review and we are happy to read that you have enjoyed your stay with us. Once again we would like to thank you for your review and for giving us a...

ANTWERPE, Belgium
Reviewed 1 week ago

very nice hotel, with every excellent service qualty, restarent stuff , will be my first choice in that area of the country, and ver nice located in the old town of antwerp close to all shop, and tourist places, and the stuff were very profinnel,and meeting and conference rooms and service were ver organise and good one

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank fouedb37
Hotel-cmanager, Responsable relations clients at Hilton Antwerp Old Town, responded to this review

Dear Client, Our sincerest thanks for writing this very kind reporting relative to your experience with Hilton Antwerp Old Town hotel. Our building boasts a choice position in the heart of the historic city near the iconic Cathedral of our Lady, the Meir district and the Grote Markt. Your positive assessment on the staff is very appreciated. We have been...

New York City, New York
Reviewed 1 week ago

Perfect location to explore the town. The staff was very helpful and executive lounge was nice. They treat their Hilton diamond members well too. Would certainly recommend this property to any travellers visiting the city.

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Helpful?
Thank CWGators22
Hotel-cmanager, Responsable relations clients at Hilton Antwerp Old Town, responded to this review

Dear Guest, Thank you for posting this so agreeable comment relative to your experience at Hilton Antwerp Old Town hotel. We pay particular attention to all the clients staying in our hotel. We are thrilled that you felt satisfied with the service delivered. Thanks for your positive feedback about the Executive Lounge. Indeed, our hotel remains a convenient lair to...

Haarlem, The Netherlands
Reviewed 1 week ago

Excellent hotel. Close to every important point of the city.. Very good breakfast with many things to choose. Room very clean and the wifi was working very fast. I will back sure in the future.:) :) :)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank fabianaa276
Hotel-cmanager, Responsable relations clients at Hilton Antwerp Old Town, responded to this review

Dear Client, Thanks for your nice review in relation with your visit to Hilton Antwerp Old Town hotel. A comment from a satisfied client is a pride and source of motivation for the entire team. We are thrilled to have filled your expectations. Thanks for alluding to the cleanliness, good internet signal and variety of the breakfast. As you noticed,...

Greenwich, Connecticut
Reviewed 1 week ago

Overall, this hotel is just fine. No charm, but it is a business hotel. The location is excellent. If there were a wonderful alternative in Antwerp, would I stay here? No, but we have not found a great alternative. It has a small fitness center(important to us) and the location really is the best for walking around central Antwerp. It...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gravlax10
Hotel-cmanager, Responsable relations clients at Hilton Antwerp Old Town, responded to this review

Dear Guest, Thanks for your feedback about Hilton Antwerp Old Town hotel. Our establishment boasts a central location in Antwerp making it an ideal base to discover the beautiful and historic city. Note that shops, restaurants and tourist spots like Rubens house and Plantin Moretus museum are in the vicinity. Thanks for alluding to our modern facilities. We are sorry...

Princeton, New Jersey
Reviewed 1 week ago

Friendly and helpful staff, spacious clean rooms, excellent location- what's not to love? Came for business but really enjoyed exploring the many shops and restaurants in walking distance on my free time

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 943leiaa
Hotel-cmanager, Guest Relations Manager at Hilton Antwerp Old Town, responded to this review

Dear Guest, It's very kind of you to share your pleasant stay at Hilton Antwerp Old Town hotel. Your satisfaction with our services is a source of motivation for the entire team. We’re pleased to have met your expectations. As you noticed, one of our great assets is our location in the heart of the old town of Antwerp, with...

Germantown, Tennessee
Reviewed 2 weeks ago

Antwerp Hilton Old Town is not what you expect for a U.S. large chain hotel. The service is personalized. The staff are always present to help without being intrusive. The hotel restaurant has excellent food with impeccable service. (I dined there with two Belgian friends who were very impressed with the food and service--not an easy mark to make.) The...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JMPIII
Hotel-cmanager, Guest Relations Manager at Hilton Antwerp Old Town, responded to this review

Dear Guest, Thanks for this enthusiastic reporting in relation with your experience at Hilton Antwerp Old Town hotel. Comments like yours urge us to keep improving our services. We are happy to have met your expectations. We feel grateful when our customers are satisfied with our performance. Your mention on the quality of the food served is appreciated. As you...

The Hague, The Netherlands
Reviewed 2 weeks ago

This hotel stands in the citycenter of Antwerp, the hotel is next to a shopping center with a supermarket downstairs please note only the 1st Sunday of the month the shops are open. Big american hotel really lovely big bed lots of comforters clean very important you can open the window We did had breakfast in the hotel there are...

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Helpful?
Thank Nathalie T
Hotel-cmanager, Directeur général at Hilton Antwerp Old Town, responded to this review

Dear Nathalie, Thanks for your feedback about Hilton Antwerp Old Town hotel. Our building is located on Antwerp's most famous and historic town square in the heart of Antwerp city center. Thanks for alluding to our proximity with the shopping areas. We are thrilled that you appreciated the quality of the bedding and cleanliness. We are nevertheless sorry to read...

Cork, Ireland
Reviewed 2 weeks ago via mobile

The hotel is located in the centre of Antwerp, great location however expect to pay high prices in the hotel. €7 for a bottle of water in the mini bar is madness. The room are clean, the bathroom are old and the showers are poor.

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Helpful?
Thank conor h
Hotel-cmanager, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Conor, Thanks for sharing your impressions about Hilton Antwerp Old Town hotel. As you are mentioning, we are located in the heart of the old town of Antwerp a few steps from the Central railway station and the main touristic highlights. We would like to thank you about your feedback about the price of the minibar items and the...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Brasserie Flo Antwerp
Brasserie Flo Antwerp
Cuisines: Belgian, Seafood, European, French
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more   less 

Additional Information about Hilton Antwerp Old Town

Address: Groenplaats 32, Antwerp 2000, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $178 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Orbitz and Booking.com so you can book your Hilton Antwerp Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Antwerp
Antwerp Hilton
Hotel Style:
#2 Luxury Hotel in Antwerp
#2 Family Hotel in Antwerp
#2 Business Hotel in Antwerp
#4 Romantic Hotel in Antwerp
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Antwerp Old Town staff and other travellers.
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Questions? Get answers from Hilton Antwerp Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lounge floor rooms that not far from the elevator”
 of 5 bubbles MHJ090980, 6 Mar 2017 | Read review
“Business rooms worth the difference”
 of 5 bubbles mikedB6724KB, 18 Feb 2017 | Read review
“if there are windows with a view instead of those that overlook the building interior roof, take one!”
 of 5 bubbles 752mw, 1 Feb 2017 | Read review
“Higher Floor Corner rooms with a good street view”
 of 5 bubbles RamDubai, 1 Jan 2017 | Read review
“There are several places to eat breakfast just outside the hotel for less than half the hotel price.”
 of 5 bubbles waynecoles14, 30 Dec 2016 | Read review
5 of 5