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Hilton Antwerp Old Town

Expedia.comUS$141*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Antwerp Old Town
Hilton Antwerp Old Town
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2,026 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Antwerp Old Town
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Showing 1,201: English reviews
Memphis, Tennessee
Reviewed 12 January 2015

I recently traveled to the Hilton Antwerp on business from the US. I must say I really enjoyed my stay. All of the staff were friendly and helpful. I forgot to get an electrical converter and the hotel let me borrow one for the length of my stay. The gym is really nice for a hotel. I was a little...

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Helpful?
1Thank nrlewis08
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear nrlewis08, Thank you very much for your very detailed review on TripAdvisor and for staying at the Hilton Antwerp Old Town. We were delighted with your great feedback on our facility, hotel and service alike. Rest assured that the customer's feedback will be shared with our teams as this kind of recognition will further boost their motivation to excel...

Amsterdam, The Netherlands
Reviewed 12 January 2015

We spend the nights before New Year there, which obiviously was a very busy time. Nonetheless it can't be an excuse to have bad service at dinner or breakfast. It's a lovely hotel, good rooms, top location, but due to lack of management there was nothing done with the very poor service we endured at the Flo restaurant, as well...

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Helpful?
Thank Els J
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Els J, Thank you very much for staying at the Hilton Antwerp Old town and podting your review on TripAdvisor. We Were very pleased to read that you enjoyed our hotel and have noted the points regarding C&E sales call reply. Our excuses for not fullfilling your needs in regards to service at Brasserie Flo, restaurant and bar. Rest...

Copenhagen, Denmark
Reviewed 12 January 2015

Really nice hotel with perfect location in the middle of old town just opposite the Cathedral and in the middle of the shopping area. I stayed at an Executive room and the standard was high as expected, especially the bed was really good. The staff are good educated and very polite.

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Helpful?
Thank Rejsetips
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Rejsetips, Thank you very much for your detailed post on TripAdvisor and staying at the Hilton Antwerp Old Town. Rest assured that we do share your recognition with our team as it will act as a stimulant to their performances. We were extremely pleased that you did enjoy the facilities, hotel and our services. We wish you a happy,...

Reviewed 11 January 2015

Stayed for 4 nights during the New Years Eve holidays. Had both a Family Suite and an Executive Room. Spacious, clean and well maintained rooms. Breakfast was delicious and not to busy outside the last hour before closing. The hotel has a strange pet-policy, as it allows people to bring dogs into both the Executive lounge and the Restaurant, even...

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Helpful?
Thank David A
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear David A, Thank you very much for staying at the Hilton Antwerp Old Town and posting your review on tripAdvisor. We were very pleased to read that you extremely enjoyed our hotel, facility and services. Rest assured that we do share all customers feedback with our teams as it generates great motivation for the team to further improve in...

Australia
Reviewed 10 January 2015

This hotel is ideally situated in the middle of old town. This means being close to many restaurants, shops and bars. The staff were all very welcoming and accommodating. We had two rooms. The rooms were very quite and immaculate. We had no issues during our stay. The gym had quite a nice view and all the equipment was either...

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Helpful?
Thank Louis M
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Louis M, Thank you very much for staying at the Hilton Antwerp Old Town and for posting your review on TripAdvisor. We were delighted to read that you did enjoy extremely our hotel, facilities and we managed to exceed your expectations with our services. Rest assured that we do share customers feedback with our team, and this kind of...

Salo, Finland
Reviewed 10 January 2015

Location is fantastic, between the shopping street (Meir) and the historical area. Reception staff friendly and fast. Rooms are ok but at least the bathrooms would need a facelift and small renovation away from the 1980's. Internet access for non-Hhonors members is not free as well as breakfast. These are assumed to be priced in, at least in the 21st...

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Helpful?
Thank Jari L
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Jari L, Thank you for staying at the Hilton Antwerp Old Town and for posting your review on TripAdvisor. Our hotel has a classical, conservative style which we believe fits the best with the facade of our building, nevertheless we have noted your comment in this regard. We were pleased to read that you did enjoy the facility and...

Horgen
Reviewed 8 January 2015

As part of a project closure we meet at the Antwerpen Hilton. The Hilton has a very good location very close to the dome. I was lucky and got an upgrade to the 5 floor. There I had a big room and a big bathroom. What I really liked is that that in the bath was a douche in addition...

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Helpful?
Thank Marcel B
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Marcel B, Thank you very much for staying at the Hilton Antwerp old Town recently and posting your review on TripAdvisor. We were delighted to read that we managed to exceed your expectations and that you appreciated the amenities placed for you. Rest assured that we do share all customers feedback with the team in order to further improve...

Leiden, The Netherlands
Reviewed 7 January 2015 via mobile

Good & nice hotel as expected from a Hilton. Classique and nit trendy. The hotel is located excellent in city center. The executive lounge is one of the lesser, but we enjoyed it eitherway. Staff was nice & friendly

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Helpful?
Thank Julesohjules
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Julesohjules, Thank you very much for posting your review on TripAdvisor and staying at the Hilton Antwerp Old Town recently. We were pleased that you enjoyed your stay with us and noted your comment on your Executive Lounge experience. Rest assured that all guest feedback is shared with the teams as to further improve our service delivery and boost...

Birmingham, United Kingdom
Reviewed 6 January 2015 via mobile

We visited Antwerp in November. Amazing city, with lots to offer.The hotel was lovely, clean and spacious. Staff were friendly but wasn't overly impressed with the breakfast. Definitely needs more variety, especially cooked. Apart from that we enjoyed our stay.

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Helpful?
Thank jaydavid200
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear jaydavid200, Thank you very much for visiting the Hilton Antwerp Old Town and posting your review on TripAdvisor. We were pleased to read that we managed to fullfill your expectations and will definately review our breakfast variety. Rest assured that we do share all guest feedfback with our team members as this allows us to further improve our offerings...

St.Petersburg
Reviewed 4 January 2015

The hotel itself is outdated: cracks on barthroom tiles, the rooms need overall renovation, as they may have looked nice 10 years ago, but this is certainly not the case today. Also, would the hotel management explain why pizza listed on the night menu (15 euro price) is in fact frozen pizza out of the box, which looks, and is,...

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Helpful?
Thank Mahibau
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Mahibau, Thank you very much for staying with us recently and posting your feedback on TripAdvisor. Our property was built in the 19th century, 1864, and we try to maintain a rather classical style and look throughout the hotel, nevertheless I noted down your comment regarding the cracks. In regards to our night menu we were dissappointed to learn...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brasserie Flo Antwerp
Brasserie Flo Antwerp
Cuisines: Belgian, Seafood, European, French
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more   less 

Additional Information about Hilton Antwerp Old Town

Address: Groenplaats 32, Antwerp 2000, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $195 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Hilton Antwerp
Antwerp Hilton
Hotel Style:
#2 Family Hotel in Antwerp
#2 Business Hotel in Antwerp
#2 Luxury Hotel in Antwerp
#4 Romantic Hotel in Antwerp
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Questions? Get answers from Hilton Antwerp Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fifth floor”
judiko, 14 May 2017 | Read review
“Free WiFi with Hilton Honors. Executive lounge & Roof terrace have beautiful view of the Cathedral of our Lady and square area,”
memlo, 30 Apr 2017 | Read review
“Exec floor is worth the extra”
N3474UYdavidm, 18 Apr 2017 | Read review
“We had a room on the alley and found it was very quiet.”
SaundersNazarethPRKP, 16 Apr 2017 | Read review
“lounge floor rooms that not far from the elevator”
MHJ090980, 6 Mar 2017 | Read review
5 of 5
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US$141* /night
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Prices are for 1 room, 2 adults
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