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Arass Hotel & Business Flats

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106 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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France
Reviewed 13 February 2017 via mobile

Not even close with the pictures published in TripAdvisor. I've been there and paid 120 euros for each night. It seems to me that they use to charge this price in order to pretend being good place or, they are near the bankruptcy and they need to get as much money as possible before closing. The lady on the reception...

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Helpful?
Thank Eduard0AA
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Eduard, Thank you for your stay with us at Arass Hotel*** & Business Flats. We regret to read your comment. The pictures you can see are the actual state of our newly renovated apartments with completely new interior and furniture, 2 flat screen TV's, new bathrooms and new boxpring beds. It is very standard in every hotel in the...

Bangalore
Reviewed 15 January 2017

Room: Nice ..well maintained. Space enough for a couple....Heaters did not work in my room but once I informed they did provide me a electric heater. Bathroom the heaters did not work , no one could help on that..Winter in December last week its too Cold. Internet: Is Good. Room cleaning is twice a week...Service is ok not that you...

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Helpful?
Thank Subhendu S
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Subhendu, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are pleased to read that you have enjoyed your stay in one of our Standard Rooms with kitchenette which is, as you noticed, ideal for short stays. If you would stay for a longer period we would recommend one of our Apartments with fully...

Rotterdam, The Netherlands
Reviewed 12 January 2017

High room with a bathroom and sleeping room on the split level. proper kitchen with enough ustencils for a few days. Choose for a room at the back side, front side is along a busy road. In the opposite of a drug store and a large supermarket. You can park your car indoor for 16,- per 24 hrs. 15 minute...

Review collected in partnership with this hotel
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Helpful?
Thank R6179RSbobw
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are happy to read that you have enjoyed your stay with us, thank you for the kind score. We hope to welcome you again soon! Kind regards, Xenia Buytaert, Front Office Manager

Bangkok, Thailand
Reviewed 6 January 2017

We stayed on NYE so yes it may be more expensive than normal, but still seems over priced. The room is old and boring, even though they say its newly renovated (seems hard to believe). Being business flats, there is no service after 5pm, which makes it more inconvenient. Only positive thing is its location close to the central station.

Review collected in partnership with this hotel
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Helpful?
Thank shec10
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We regret to read that you haven't enjoyed your stay in one of our apartments renovated in 2014 and 2015. All our apartments have 2 flats screen TV's with more than 100 international channels, fully equiped kitchen, completely new interior, new boxpring beds and bathroom...

Erfurt, Germany
Reviewed 21 December 2016

Personal very friendly and they give us a room to the backside bcos we were with a child. Room was very clean, small kitchen with cooker, microwave, dishes. Hotel isn't far from the central station , about 10 minutes walk), but on a main traffic road. Across the road there is a supermarket with everything you need for breakfast.

Review collected in partnership with this hotel
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Helpful?
Thank steffio792
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Steffio, Thank you very much for your stay with us at Arass Hotel*** & Business Flats. We are very happy to read that you have enjoyed your stay with us. We hope to welcome you and your family again soon! Kind regards, Xenia Buytaert, Front Office Manager

Mons, Belgium
Reviewed 13 December 2016

Enjoyed the flat. Nicely laid out. Only negative was the heating was not an easy thing to adjust , room was cold at night and the upstairs heating wasn't working. I had to go downstairs and turn the radiator to 5! Nice for a quick stay , very modern. Hallway needs more light!!! Not safe at all. Check in was...

Review collected in partnership with this hotel
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Helpful?
Thank shanitaw796
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. Nice to read that you have enjoyed your stay with us. We just want to inform you that the central heating can be regulated individually at the radiator, the airconditionning which is located upstairs is not switched on during the winter time. The lights in...

Ostend, Belgium
Reviewed 22 November 2016

Small room but just right for one person who likes to be out and about. It did come with a flat screen tv and lots of channels in many languages. The people at the front desk were very friendly and very helpful. The breakfast that came with the room was very extensive. Ate dinner at their restaurant too and it...

Review collected in partnership with this hotel
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Helpful?
Thank ckeuker
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are glad to read that you have enjoyed your stay with us, thank you for your nice review and great score! Great that you have enjoyed a nice dinner in Antwerp, we however do not offer dinner, only breakfast. We are looking forward to...

County Limerick, Ireland
Reviewed 18 October 2016 via mobile

Staying here for a week's visit as I'll be moving to Belguim in the new year. Good location and very comfortable apartments with a cleaning service, big kitchen sitting room, medium kitchen and a very nice shower!

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Thank yasmintahhan
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Yasmin, Thank you very much for your stay with us at Arass Hotel*** & Business Flats. Nice to read that you have enjoyed your stay and our comfortable newly renovated apartments. We hope to welcome you again soon! Kind regards, Xenia Buytaert Front Office Manager

Zoetermeer, The Netherlands
Reviewed 23 August 2016

We had a beer arrangement. Overall stay was very good. One point i have to dislike was receiving only one beer while coming with two persons. Rooms were clean and modern. Split lvl with the big window gives u a nice view and feeling. Would really book this appartment again.

Review collected in partnership with this hotel
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Thank GJFokkema
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are happy to read that you have enjoyed your stay with us. The beer arrangement you have booked offered one beer with special beer glass per room. We hope to welcome you again soon! Kind regards, Xenia Buytaert Front Office Manager

Pune, India
Reviewed 13 August 2016

The room was okay once I overcame the tense few minutes of getting my key in the after hours- they have a set of lockers near the phone and guide you with some code numbers to find your room key. Going to my room- there was smoke smell in the elevators, the passages and everywhere else. This persisted throughout my...

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Helpful?
Thank Jugalchoudhary
Filip G, General Manager at Arass Hotel & Business Flats, responded to this review

Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are glad to inform you, we now have a self check in kiosk at the night entrance which allows you to check in automatically with your reservation number, you can always reach our concierge 24/24h for assistance. In the entire hotel building as all...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Arass Hotel*** & Business Flats offers spacious hotel rooms with kitchenette and furnished apartments with kitchen, electricity, water, gas, wifi and cleaning included. There is free high speed wifi in all rooms, apartment and public areas. All rooms and apartments are equipped with new air conditioning. Most of the apartments are renovated in July 2015. Arass Business Flats is ideally located close to the city center, central station and all major highways around Antwerp. There is a large supermarket across the hotel. We have a large private car park and a laundry room that is accessible 24h/24. Most rooms have a kitchenette and all the apartments have a fully equipped kitchen. ... more   less 

Additional Information about Arass Hotel & Business Flats

Address: Plantin en Moretuslei 111, Antwerp 2018, Belgium (Formerly Arass Suite Hotel)
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: $120 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arass Hotel & Business Flats 3*
Number of rooms: 92
Reservation Options:
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Questions & Answers

Questions? Get answers from Arass Hotel & Business Flats staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take front view..and duplex rooms...the rates do not differ a lot..and if you have toddler prefer standard rooms..”
subhendus2015, 15 Jan 2017 | Read review
“If you have a car ask for a 1st floor room”
187438David_C_2012, 28 Jun 2016 | Read review
“Apartment hotel room”
mohdb732, 24 Apr 2016 | Read review
“Pick a room toward the back of the hotel - these are quieter.”
guidon104, 12 Mar 2015 | Read review
“Don't bother but definitetly not 116 or 118”
dianec458, 23 Dec 2014 | Read review
5 of 5