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All reviewstrain stationtravelling by trainmajor attractionsrooms were very cleanmain shopping streetspent two nightsantwerp zooperfect locationseparate toiletwell located hotelshort breakwi figrote marktrestaurants and barspublic transportantwerpenbelgium
Leonardo hotel is something awful. It needs sanity inspection! My experience has started with not working sink in my room, smoke smell and ended up with bedbugs. I hardly slept with turned light on...terrible. Hotel needs renovation and cleaning; old furniture; windows are old, do...More
1 Thank tatalite
Response from LeonardoAntwerpen, General Manager at Leonardo Hotel AntwerpenResponded 1 February 2018
Dear Mrs. Karpenko,
First of all we would like to thank you for your visit and for sharing your feedback with us. We are very sorry to hear that you didn't enjoy your stay at all, and we would like to sincerely apologise for any...More
I stayed here in January with my girlfriend and its location is what initially attracted me. Close to the train station which was a factor for us. The room was clean and there was no problem with noise from the streets.
Breakfast which was a...More
Response from LeonardoAntwerpen, Front Office Manager at Leonardo Hotel AntwerpenResponded 1 February 2018
We want you to thank you for your nice review and for your stay at the Leonardo hotel in Antwerp.
Thank you very much for your kind reaction about our hotel.
That's why we want you to welcome you back again in the future....More
We know we cant expect much in 3 star hotel but cleanliness is important. The room is smelly with molds, washing basic is cracked, dirtied tub, insects on bed, old blood stains on bed sheet......
If cleanliness is one of the criteria for hotel star...More
Response from LeonardoAntwerpen, Front Office Manager at Leonardo Hotel AntwerpenResponded 7 January 2018
Thanks allot for your reaction and for your stay at the Leonardo in Antwerp.
Unfortunate we read that not everything was as expected.
We will discuss your disclaims with or technical staff and housekeeping. We will act immediately.
Our apologies for this inconvenience....More
To be honest i love this hotel, location is good, hotel room very nice and clean, convenience to go anywhere ( especially shopping ). However what i do not like about this hotel, staff not very friendly ( no greeting, no welcome, not smiling its...More
Response from LeonardoAntwerpen, Front Office Manager at Leonardo Hotel AntwerpenResponded 26 December 2017
Thank you very much for your feedback and your stay with us. We are sorry to hear that you didn't had a good recieve at the reception. Our apologies for any inconvenience.
You disclaims will be discuss with the housekeeping and our staff....More
This Hotel is just ouside Antwerp Central Station. So this is the best place to be as there are many restaurants just below the hotel and 3 mins walk to station. The Antwerp zoo is also just behind the Central Station so 5 mins walk...More
Response from LeonardoAntwerpen, Front Office Manager at Leonardo Hotel AntwerpenResponded 19 December 2017
Thanks allot for the great review and for your stay at the Leonardo hotel in Antwerp.
We are happy to read that you had a great experience. That's why we want you to welcome you again in farther future. Kind regards, Naomi Avonds Front...More
Response from LeonardoAntwerpen | Property representative |
Dear future and past guests,
Thank you for mentioning this concern. We do have fridges in all our rooms where there is space enough for your own belongings.
Mhammad Hach-Abdeselam Operations Manager