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Room was not what i booked:
- Basement unit.
- Not the same building as advertised.
- No window.
- Smell like cigarette, urine and mildew.
- poor condition.
- feel dirty.
- friendly, professional women wandering on the street every hour of the day....More
Thank F&S Y
Response from Theater H, Guest Relations Manager at Theater HotelResponded 1 week ago
Dear F&S Y,
Thank you for taking the time to share your unfortunate experience with us.
We are deeply sorry for the inconveniences you had during your stay. Everything you mentioned in the review has been addressed to the Management in order to take immediate...More
The staff was very friendly every day and helpful to assist.
The room was big, but there was no fridge or kettle to use. The room has wooden floors and I found the noise of the person walking in the room on top of me,...More
Response from Theater H, Guest Relations Manager at Theater HotelResponded 3 weeks ago
Thank you for taking the time to review our hotel! We are happy that you had a nice stay with us. We hope to see you again in the future.
The hotel is situated in a district where there are lots of ladies that are as one reviewer put it "working the streets". Me and my friend found this to be a little off putting but the actual hotel room was lovely, fresh sheets, private...More
Thank Sophie O
Response from Theater H, Guest Relations Manager at Theater HotelResponded 13 April 2017
Dear Sophie O,
Thank you for taking the time to review our hotel! We are happy that you enjoyed your stay and will recommend it to your friends.
Looking forward to welcome you again.
Me and my husband booked this hotel for a very short weekend break. On our arrival, the receptionist gave us the key to our room. The room was not attached to the hotel but instead it was a different building a few doors round the...More
1 Thank Pooja S
Response from Theater H, Guest Relations Manager at Theater HotelResponded 4 April 2017
Dear Pooja S,
I was very disappointed to read of your experience during your stay.
Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity and certainly empathize regarding the points you mention...More
Okay, there are girls outside "working the streets". If you can deal with that, the hotel is a good price and has very very nice rooms. I stayed in their second building next to the theater and the room was excellent. Everything worked and it...More
Thank Richard A
Response from Theater H, Guest Relations Manager at Theater HotelResponded 23 March 2017
Dear Richard A,
Thank you very much for the wonderful review! We are happy to read that you had a nice stay. We will share the pleasant feedback with our Team. Looking forward to welcome you again in the near future.
US$55 - US$104 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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