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Hotel Silken Berlaymont Brussels

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Hotel Silken Berlaymont Brussels
Hotel Silken Berlaymont Brussels
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875 Reviews from our TripAdvisor Community

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Showing 439: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

i have just had the most awful reception at this hotel. I arrived after 8pm from London for a conference tomorrow. It is only my second time in Brussels and I don't know the city at all well. The woman on reception greeted me with "I need your passport and credit card." I told her that my room is pre-paid...

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Helpful?
Thank MELynch
Reviewed 4 days ago NEW

Checkin staff rude, unattentive, playing with personal mobiles at the desk, not putting head up and letting people know that they will be with guests shortly. Checkin staff taking phone-calls during checkin process and allowing themselves to be interrupted while checking in guests. In evening, went to the hotel bar for some drinks with Mother and longtime friend. Barman at...

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Helpful?
Thank mickdubswitz
Casablanca, Morocco
Reviewed 1 week ago

Good location for its proximity to EU institutions. The neighborhood is very (too) calm , especially on WE and evening Good Service over all, even if the choice for room service is very limited when you order after 10 PM. The room service was unavailable for two nights. Important : Umbrellas are available at the front desck !

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Helpful?
Thank MB_Politico
Reviewed 1 week ago via mobile

It was a nice hotel, where everything was within walking distance. Within a radius of two kilometers, you have the European Parlamentarium, as well as bars and cafes, parks and the beautiful Parc du Cinquantenaire. We didn't use taxis the entire trip, instead we walked everywhere. The rooms were lovely and spacious with optional minibar packages, the bed was large...

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Thank Kim d
Northampton, United Kingdom
Reviewed 2 weeks ago

Overnight stop and immediately next to Berlaymont Building so easy to find. Room comfortable and very good breakfast Staff very friendly Did not eat at the hotel but at a pub opposite, but looked a very reasonable menu

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Helpful?
Thank Robert N
Rijeka, Croatia
Reviewed 2 weeks ago via mobile

The hotel is located at probably one of the best locations in the city. It is relatively old and well used which can be seen in rooms and other facilities. The breakfast is nice but not enough room is organized for guests. Other facilities are developed for meetings and similar. Hotel is but nothing special. Located also near trian station...

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Helpful?
Thank JurijKobal
Brussels, Belgium
Reviewed 2 weeks ago

The bathroom is very small but more importantly I found the bed to be rather uncomfortable, especially compared to other 4 star hotels in the same street. While we were there loud construction work was ongoing in the adjacent building. Although at the reception they must have been aware we were not alerted about it when checking in and only...

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Helpful?
Thank gtschulting
Chepstow, United Kingdom
Reviewed 3 weeks ago via mobile

If you like your hot breakfast to be cold, and your staff to be miserable, then this place is for you! It's a real shame. The hotel itself is smart, clean and contemporary. I've been here before on business, and nothing has changed. Sadly I've had to return through no choice of my own. My first night I arrived very...

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Helpful?
1Thank cmp9999
Silken B, Director Comercial at Hotel Silken Berlaymont Brussels, responded to this review

Dear guest, Thank you very much for your comments. Could I kindly ask you your email address or to contact me at sales.berlaymont@hoteles-silken.com so we could make a follow up? We would need some personal information to find out what happened during your stay. Thank you very much for your understanding, Saúl Gómez Sales Coordinator

Reviewed 4 weeks ago via mobile

Great location next to Commission Buildings- Berlyamont right next door and others very close by. The hotel staff both at reception and at the bar were friendly and the rooms were very spacious. My only gripe was the £50 deposit which could only be taken off a credit card and not a debit card. If you don't have a card...

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Helpful?
Thank Pamela L
Paris, France
Reviewed 4 weeks ago via mobile

The reception employee was unable to find my reservation, then gave me the worst possible room and lied after I complained about this. I was later given another slightly less bad room by another employee. When I was waiting for the elevator, I heard a very unpleasant conversation about myself between two reception employees who did not care if I...

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Helpful?
1Thank 187147Rob

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the most vibrant part of the European District, a Cosmopolitan village within the city of Brussels, discover the Silken Berlaymont Brussels, surrounding a peaceful garden. Warm hospitality and exclusive setting combining fine architecture with comfort and elegance. «The Art of Photography, a vision of European culture». Rooms, meeting rooms, restaurant, bar and public areas are home to a permanent collection of over 450 pieces of art. Leader of the new environment friendly hospitality, we have been awarded the third EcoDynamic Enterprise Star. Adjacent to the famous Berlaymont Building, home of the European Commission and the Schuman Roundabout: The Heart of Europe. Bus, metro and train station around the corner make it the ideal location to visit Brussels: 4 metro stops from the historical City Centre and the conference centre, The Square. The Brussels International Airport, 12 kilometers away, is easily accessible by bus. ... more   less 

Additional Information about Hotel Silken Berlaymont Brussels

Address: Boulevard Charlemagne 11 - 19, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $78 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Silken Berlaymont Brussels 4*
Number of rooms: 212
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Also Known As:
Hotel Silken Berlaymont
Silken Berlaymont Brussels
Hotel Style:
#50 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Silken Berlaymont Brussels staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a hotel that doesn't seem to good to be true on price. I cannot recommend a room or a stay here.”
 of 5 bubbles mickdubswitz, 20 Mar 2017 | Read review
“rooms to the roundabout can be noisy, especially in the evenings.”
 of 5 bubbles gtschulting, 7 Mar 2017 | Read review
“Avoid rooms close to the street.”
 of 5 bubbles Vinetou, 13 Dec 2016 | Read review
“Rooms are small but ok.”
 of 5 bubbles Junda2, 28 Oct 2016 | Read review
“the view is nothing special, but it is quiet enough for a good night sleep. I have no preference for a room.”
 of 5 bubbles Wichiwi, 14 Oct 2016 | Read review
5 of 5