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The hotel came in very handy when I was stuck in Brussels because of snow. The hotel was extremely helpful in arranging a room for me at a time when the city was overrun with airline passengers. I was able to book the room on...More
We booked this hotel as we wanted somewhere that was a central as possible. From the time we arrived we weren't disappointed as we were literally a few minutes walk from all the major attractions. We had a room on the 5th floor which was...More
1 Thank southernyacht
Response from Ibis Off Grand ... H, Guest Relations Manager at Ibis Brussels Off Grand PlaceResponded July 8, 2018
Thank you very much for your nice review after your stay at the Ibis Brussels Off Grand Place.
I am delighted to take note of your scoring and your comment.
It is always a pleasure to receive positive feedback. I will share your...More
No frills hotel that was in a good location in the city center. Less than 10 minute walk from the train station.The hotel was clean & the staff were professional and helpful. There was some construction happening in the hotel while we were there but...More
After booking this hotel and receiving confirmation of booking we were really looking forward to a nice relaxing night after a 20 hour drive from Poland.
We arrived to the hotel at 3.30am to be told that my card details were not correct so we...More
Thank Jessicaa F
Response from Ibis Off Grand ... H, Guest Relations Manager at Ibis Brussels Off Grand PlaceResponded 3 days ago
Dear Jessica F,
First of all I am sincerely sorry about your experience.
However sorry if I am wrong but I do not think this issue happened in our hotel Ibis Brussels Off Grand Place. Indeed, we do not have any back office door and...More
I picked the hotel as it is close to main attractions and the hotel is under Accor group. I arrived early, but thanks to their early check in option, I could use the room without waiting. I relaxed and took a rest after taking the...More
1 Thank ManngaDua
Response from Ibis Off Grand ... H, Guest Relations Manager at Ibis Brussels Off Grand PlaceResponded 1 week ago
Thank you so much for taking the time to share your experience after your stay at the Ibis Brussels Off Grand Place.
I am pleased to read that you enjoyed your room and the very central location of the hotel.
We hope to...More