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Citadines Sainte-Catherine Brussels

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591 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Byfleet
Reviewed 2 days ago NEW

A nice apartment hotel with good amenities very near the centre of town and public transport. The service was good and staff were friendly. Breakfast was good too. My only disappointment was the lack of tea/coffee in the rooms.

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Thank Gary C
Dubai, United Arab Emirates
Reviewed 5 days ago NEW

No customer service at all Very dirty room We had to die to get towels and new bedsheets Bad manegment Super disappointed The only good thing about it is the location as u can get another hotel in a good location and great service too with a better price

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Thank 181tarekm
Düsseldorf
Reviewed 6 days ago NEW

I had not been to Brussels for a long time and returned for a business trip. This hotel is very central, close to many good restaurants and interesting sites. The Metro is in front of the hotel, so it is very comfortable to get through the city. If you want to get along with some food and drinks of your...

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Thank Smart5555
Leicester, United Kingdom
Reviewed 6 days ago NEW

Very practical stay in Brussels - The hotel is located in the centre of Brussels with just a 10 minute walk to the Grand Palace. Car parking is available but at approx 16 euros per night (we didn't mind paying as it would have been more for city parking and meant we didn't have to use the car). Hotel was...

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Thank Devon B
Reviewed 1 week ago via mobile

Room was average, double and twin. Nicely set out. Had breakfast included in package, staff were having none of it made us pay. Paid €14 for a coffee no compromising and rude staff. Please ensure they've included it as we were advised it was and then it suddenly had not.

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Thank Ash H
Reviewed 1 week ago via mobile

At the heart of central Brussels, place St Catherine has a great choice of restaurants and the Metro. The secure garage in situ is a great asset if you are traveling by car. The building is modern and comfortable, coffee and tea free at any time. The staff is kind and helpful. The studio rooms could be better designed with...

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Thank Ana A
A TripAdvisor Member
Level Contributor
12 reviews
9 hotel reviews
4 helpful votes
Reviewed 3 weeks ago via mobile

I booked in this hotel for two days while visiting Brussels, I had booked the studio Appartment it is good value for money the place is close to the main square hotel is quite and the studio is spacious over all I would say good value for money but the only one thing that I didn't like is that they...

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Thank A TripAdvisor Member
Geert M, Responsable relations clients at Citadines Sainte-Catherine Brussels, responded to this review

Dear, We thank you for your very positive feedback! Concenring the cleaning in the room, we only do it on a weekly basis because we are a residence and not a hotel! But the reception can offer you fresh towels and bathroom amenites any time upon request for free! We hope we will see you in our residence soon! Best...

Belfast, United Kingdom
Reviewed 4 weeks ago

great hotel, good value, great location. ticked all our boxes. We had an apart/room which came along with kitchenette which was really handy. Spotlessly clean and a great size for 2 people with everything you needed for your stay.

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Thank brendarussell
Geert M, Responsable relations clients at Citadines Sainte-Catherine Brussels, responded to this review

Hello! Thank you very much for your feedback! We hope we'll see you again in one of our property worldwide! Best regards, Victor

Brisbane, Australia
Reviewed 5 weeks ago via mobile

Stayed here 3 nights in studio apartment. Positives. ---- spotlessly clean room. In very good location with metro station almost at door. Small supermarket a short walk away. Walking distance to main squares and attractions. A number of bars and restaurants close by. Negatives ------ The area appears drab and in need of a good clean by day although appears...

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Thank LEO O
Geert M, Responsable relations clients at Citadines Sainte-Catherine Brussels, responded to this review

Dear Leo, We thank you for your feedback and we are very sorry to hear that the room was not up your expectations. We are trying to know in advance guest preferences in order to better answer their need by sending pre arrival check in form. We hope that we will be able to accommodate you in one of our...

Singapore, Singapore
Reviewed 18 March 2017

Very convenient as a tourist, 15 min walking distance to many attractions. Ended up going to the Grand Place alot during our stay. There is a nice organic grocer next door, as well as many good restaurants in the area. Serviced apartment was also right outside the metro and made travel very convenient.

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Thank James O
Geert M, Responsable relations publiques at Citadines Sainte-Catherine Brussels, responded to this review

Thank you very much for your very nice feedback! Being in the right location is one of our best advantage worldwide!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
On the edge of Old Brussels, your serviced apartments hotel opens its doors to you in the city centre, in the busy Sainte Catherine district with its wide array of restaurants and shops. With its peaceful enclosed garden decorated with a fountain, your serviced apartments hotel promises you quiet and comfort. Our reception desk is open 24/7. The Sainte-Catherine metro runs right past the Apart Hotel and will take you directly to the institutions of the EU. The central station is barely ten minutes away on foot. If you are travelling by car, the serviced apartments hotel offers an underground car park (as an option) including two spaces complete with recharging point for electric/hybrid vehicles. Are you in Brussels on a business trip or for a family holiday? Your serviced apartments hotel offers you various types of accommodation to suit your needs, from a studio for one or two people, to serviced apartments with a separate bedroom, for three or four people. All our accommodation benefits from a fully equipped kitchen area and complimentary WiFi. Ensure a truly tailor-made stay thanks to our à la carte services (housekeeping on request, breakfast, etc.). ... more   less 

Additional Information about Citadines Sainte-Catherine Brussels

Address: 51, quai au Bois a Bruler, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $98 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Sainte-Catherine Brussels 3*
Number of rooms: 169
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Also Known As:
Citadines Brussels Sainte-Catherine Hotel Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Sainte-Catherine Brussels staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family apartment with separate bedroom, hallway,”
devonb620, 18 Apr 2017 | Read review
“room servicing needs to be added, otherwise you don't get your beds made, however being in the apart/hotel, this was not an issue for us”
brendarussell, 22 Mar 2017 | Read review
“the top floor rooms offer a nice view over the city ”
401margueritep, 13 Feb 2017 | Read review
“ You may ask for a quiet room , in the Luxemburg wing , or the Brussel wing , if you want to take advantage of the view on the pretty " quai du bois à brûler" .”
bereniceAlsace, 29 Jan 2017 | Read review
“We were on the sixth floor, we think it was not noisy there.”
  • The toilet, with the 'extra wall' on the right. It used to be in the middle!
  • The kitchenette
deroas, 12 Dec 2016 | Read review
5 of 5