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Hotel Metropole

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2,499 Reviews from our TripAdvisor Community

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Showing 1,432: English reviews
County Dublin, Ireland
Reviewed 14 February 2017

The rooms were very nice and tastefully decorated. The bathroom was very clean with plenty of towels.Breakfast was good with plenty to eat. The staff were super and were a great help with their knowledge of places to visit.

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Helpful?
Thank newmanjames17
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear James, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

Reviewed 13 February 2017 via mobile

Not sattisfactory heating. It was cold and the heating dis not work at all. They sent a technician but he could not manage to fix it. They promised to change my room but they claimed the hotel was fully booked.

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Helpful?
Thank Marios A
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Marios, Thank you for having taken the time to share your feedback with us. your remark concerning the heating system has been well noted. Rest assured that we are fully aware that a minority of our facilities have still to be improved. Best regards, The Management

London, United Kingdom
Reviewed 12 February 2017 via mobile

The hotel was great in terms of location. There was an element of shabby chic about it if I'm perfectly honest. I got a room in the main section of the hotel overlooking the square/road in front of it. There aren't tea and coffee facilities, but that's quite normal in Europe anyway. I didn't have breakfast there, as there are...

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Helpful?
Thank CraigM88
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Craig, Thank you for having taken the time to share your feedback with us. We are pleased to hear that you have appreciated the design of our room and the location of hotel Metropole. your remark concerning the tea/coffee facilities has been well noted. We are looking forward to welcoming you back in the near future. Kind regards, The...

London, United Kingdom
Reviewed 8 February 2017

My room was large and comfortable. Hanging space was very limited and there were no tea/coffee making facilities, but everything else was fine. Breakfast was a little disappointing, considering the price - very small plates and rather soggy bacon, although there was a good selection of pastries. There are major construction works outside, and complimentary ear plugs are provided, but...

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1Thank NandL2015
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear NandL2015, It is with great interest that we read your comments after your recent stay at Hotel Metropole and we would like to thank you very much. your remark concerning the price and quality of the breakfast has been well noted. We are looking forward to welcoming you back here at Hotel Metropole,Brussels. With kind regards, The Management

Reviewed 31 January 2017 via mobile

This hotel located about 7 min walking distance from the Brussel center. It is so lovely I fell in love with it from the first sight. Parking was free in front the hotel( the staff got our keys) and the room was clean and comfortable and gorgeous in old fashion way. Also must note the bathroom did not fail our...

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Thank I0828t
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Traveler, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

Reviewed 27 January 2017 via mobile

The hotel is very old. However I belive they are working to renovate it. For shopping lovers this hotel could be the best as it is located in the heart of the city center and closer to lot of interesting places. Staff are gentle and helpful.

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Thank Khaled A
London, United Kingdom
Reviewed 25 January 2017

If you are looking for a bland hotel in the current functional, minimal style then the Hotel Metropole is not for you. But .... if you are looking for faded luxury and extravagence from a different era with the expectation that M Poirot may appear at any moment, then this is the place. We found the service excellent and the...

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Thank martinmchugh50
Chicago, Illinois
Reviewed 22 January 2017

I went back and forth booking this hotel versus others. With a "getaroom.com", I received a really good rate with breakfast. We arrived on a train from Bruges. Train station is an easy walk without bags, mistakenly we tried with bags and it was tiring. On arrival, there was no help from the bell crew. I waited 20 minutes to...

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Thank notme2017
Channel Islands
Reviewed 17 January 2017

On arrival at the hotel, lobby was very elegant. At the check-in desk we where advised that we could not fully check in until 3pm, I advised the representative that according to our booking, I could check in at 12 noon, on this they were accommodating and had a room ready just after mid-day, on entering the room (333) it...

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Thank Paul P
New York City, New York
Reviewed 16 January 2017

I travel a lot. From Africa to Asia and South America to Alaska I happened to stay in all types of accommodations – from luxury hotels to an igloo. Yet, never a single personal item was stolen from my room, until Hotel Metropole in Brussel introduced me to this sad experience. Brussel was last stop on our journey through Northern...

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2Thank yalovita

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more   less 

Additional Information about Hotel Metropole

Address: Place de Brouckere 31, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $117 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Metropole Hotel Brussels
Hotel Style:
#25 Romantic Hotel in Brussels
#29 Business Hotel in Brussels
#42 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole staff and other travellers.
32 questions
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Questions? Get answers from Hotel Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back room with a balcony”
 of 5 bubbles z0har100, 13 Mar 2017 | Read review
“Higher floors have less ac noise”
 of 5 bubbles newmanjames17, 14 Feb 2017 | Read review
“Rear of the hotel is likely to be quieter for the duration of the construction works.”
 of 5 bubbles NandL2015, 8 Feb 2017 | Read review
“Ask for room at the rear of the hotel.”
 of 5 bubbles notme2017, 22 Jan 2017 | Read review
“National Geographic in English would be a nice extra, for clients less interested in 24/7 news channels. But already a nice variety of channels, even local channels in Dutch available”
 of 5 bubbles Silashe, 19 Nov 2016 | Read review
5 of 5