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Le Chatelain Hotel

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Le Chatelain Hotel
Le Chatelain Hotel
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395 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Reviewed 1 week ago

I used this hotel when visiting Brussels on business. it is easy to get to - 15 minutes / 9€ in an uber from the Eurostar and close to a tube station. It's a little way from the historic centre of the city. Rooms are very nicely appointed, hotel is quiet and the internet speed is good.

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Thank Fred G
Tel Aviv, Israel
Reviewed 1 week ago via mobile

The room was big, the staff was amazing. Breakfast was very fulfilling and had big diversity. The hotel is right next to the train and you can get everywhere in Brussels. I Enjoyed every second. I will definitely come back to this hotel sometime.

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Thank Eiko84
Manchester
Reviewed 2 weeks ago

The hotel is situated in a nice area of Brussels. Once inside the hotel looks good. My partner asked for an upgrade beforehand and they had not provided this. They wanted to charge 30 euros per night for an upgrade to a suite, which I agreed to pay. The suite was nice, until will realised after unpacking that the tap...

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Thank Paul B
LeChatelainH, Responsable relations publiques at Le Chatelain Hotel, responded to this review

Dear Mr Paul B, First of all thank you for having chosen Le Chatelain for your visit in Brussels. We are truly sorry to hear about your experience during your stay with us, since our sole goal is to deliver the best quality of services to all our clients. Let me take a few minutes to come back on the...

Luxembourg City, Luxembourg
Reviewed 3 weeks ago via mobile

After a long day at work and a long journey to Bruxelles, I arrived late in the Hotel. Receptionist was very nice and efficient. In a couple of minutes everything was done, looked up where I was supposed to go the following day and reserved the cab for the next day. All I needed to do was to rest in...

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Thank Tomtom_back_home
Reviewed 3 weeks ago via mobile

We really enjoyed the stay in the hotel. All hotel employees were really generous and provided great service, making us feel at home. Dinner in the restaurant of the hotel was superb, food arrived really fast. The rooms were huge, well equipped, and looks brand new, makes you feel at home. Thank you! I highly recommend!!

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Thank Ohad C
Banbury, United Kingdom
Reviewed 3 January 2017

Wow !! From stepping out of the Taxi on arrival & being greeted outside the door through to leaving 3 days later ALL of the staff were wonderful. The reception staff were extremely friendly even when we as a group of 8 returned in the early hours. The bar staff & waiters /waitresses always had a smile & went out...

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Thank NannyBevTwins
Reviewed 17 December 2016 via mobile

We were staying in the hotel in a suite, but all the suits were on a busy street, so it was rather noisy. Take a double room, they're on the quiet inside yard. The service is great, the staff friendly and the breakfast is very nice! The price is reasonable and the area is calm and safe. It's one of...

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Thank Iana S
County Donegal, Ireland
Reviewed 12 December 2016

From the moment we arrived at this hotel we had a very bad and poor service from the hotel reception staff and management. As a group of travellers, we've stayed in hundreds of hotels around the world and this is the worst experience any of us have ever had. When we booked, we thought we had booked a lovely 5*...

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4Thank gracieshields89
Orange County, California
Reviewed 20 November 2016

Service level was excellent, as should be expected given the fairly high room rate. The guest rooms are a bit tired, but spacious and very comfortable. Highly recommend management to consider a major refurbishment! Would certainly not consider Chatelain a five star property. The fitness area is very small with outdated equipment, there's no spa area and the room service...

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Thank Mantelstone
Montefano, Italy
Reviewed 1 November 2016

We spent four nights at the Chatelain, and our experience was absolutely fantastic. Nice room, very clean, quiet, the staff was fantastic, super breakfast. The cost was very reasonable (we had a offer for a long weekend). We'll be surely back here!!!

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Thank Riccardo62010

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available

Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $148 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Chatelain Hotel 5*
Number of rooms: 107
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Hotel Style:
#18 Business Hotel in Brussels
#32 Romantic Hotel in Brussels
#45 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Le Chatelain Hotel staff and other travellers.
4 questions
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Questions? Get answers from Le Chatelain Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor seems quiet”
 of 5 bubbles 649fredg, 13 Feb 2017 | Read review
“rooms at the back quieter. Ask for reception to ensure Air con is on before your arrival”
 of 5 bubbles PaulB626, 6 Feb 2017 | Read review
“Very little difference in the basic rooms to the executive. One of our rooms was an executive and only the bathroom was different.”
 of 5 bubbles gracieshields89, 12 Dec 2016 | Read review
“Upper floor suites have large bath rooms w tub and shower and coffee table w sofa”
 of 5 bubbles worldhk, 31 Jul 2016 | Read review
“higher floors are quieter”
 of 5 bubbles 167simonm, 14 Jan 2016 | Read review
5 of 5