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Novotel Brussels Centre

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#26 of 200 Hotels in Brussels
Certificate of Excellence
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2,561 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Brussels Centre
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Showing 1,000: English reviews
Reviewed 1 November 2016

Great location as it's just a short walk from the centre, very comfy and good facilities. We particularly enjoyed the swimming pool! Parking is extra and a little challenging to negotiate but not a huge problem.

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Helpful?
Thank Mr Curtis a
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and very extensive and positive review. We are very pleased you enjoyed our location and facilities. I am also thankful for you pointing out that you like our jet-stream pool. Thanks again for the feedback. We hope to see you again soon! Best regards, Annabelle Secretary Guest Relations

Kuala Lumpur, Malaysia
Reviewed 31 October 2016 via mobile

The Hotel is in a pretty good location quite easy to reach by metro. Rooms are clean, breakfast is quite good and personnel kind and keen to give you any suggestion you might need. Suggested both for business and leisure

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Helpful?
Thank Inirap
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and sharing your experiences online. We are very pleased to hear you enjoyed your time with us. We are especially pleased to hear you like the location of the hotel. It was also nice to read your positive words about the room, the breakfast and our staff. Kind regards, Annabelle Secretary Guest...

Reviewed 30 October 2016 via mobile

Totally Misleading. Check room before you pay . No way 4 star closer to 2. Unorganised, Dirty and Rude Staff. It doesn't offer parking and the area is the only good thing is the area I was in and out in 60 minutes

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Helpful?
Thank xx KK 4
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, First of all we would like to thank you for taking the time to communicate us your inconveniences you have had during your stay in Novotel Brussels Centre–Tour Noire We find the remarks of our clients very important and regret that the room did not come up to your expectation. We assure you that our facilities totally comply...

Sutton Coldfield, United Kingdom
Reviewed 23 October 2016

We have just returned from a 2 night stay at this hotel and can thoroughly recommend it. We travelled as a family of four (2 adults and 2 young children under 6). It is within walking distance of grand place and other central attractions and is a walkable distance from Brussels central station. De brouckere is the nearest metro station,...

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Helpful?
Thank diva80
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I am very happy to read your review, and am glad that you have had a top quality stay in our hotel. We hope to welcome you in our hotel again in the near future. Annabelle Secretary Guest Relations

County Dublin, Ireland
Reviewed 23 October 2016 via mobile

Highly recommend this hotel if you are staying in Brussels! It's very central, only a 15 minute walk from the centrale station. It is a lovely modern hotel with all of the amenities you would expect. On our stay the staff were exceptionally helpful and friendly. They went above and beyond to ensure we enjoyed our stay! Our room was...

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Helpful?
Thank ElaineKennedy_1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Novotel Brussels Centre - Tour Noire very much appreciate your positive comments regarding your stay in our hotel. We are delighted to read that you appreciate our staff and liked our room. I have shared your comments with the teams. Positive feedback from satisfied guests is our greatest reward – thank you. We look forward to welcoming you...

Copenhagen, Denmark
Reviewed 23 October 2016

I stayed in a room on the 1st floor. My room and the ones next to it were located along a hallway and at the end of the hallway was a door to the main lobby. This produced a problem in air pressure, meaning that whenever someone opened the door to the lobby from the hallway, the door to my...

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Helpful?
Thank jespera512
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I am sorry that on this occasion you were disappointed with your stay at Novotel Brussels Centre - Tour Noire. When we were informed during your stay that a draft caused you problems, we could have taken the appropriate measures as the convenience of our guests is our priority. I apologize for the feeling caused and please rest...

Prague
Reviewed 20 October 2016

The hotel is very easily accessable by tram/metro, next to nice pedestrian zones, squares and and streets with reastaurants, cafes and bars...Safe feeling even at night walking in the streets...amazing long table on a small square next to the hotel - people hang around and chat

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Thank PragueJana
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and sharing your experiences online. We are very pleased to hear you enjoyed your time with us. We are especially pleased to hear you took the time to explore the pedestrian area near the hotel. We hope that you will stay with us again next time you are in the area. Kind...

London, United Kingdom
Reviewed 19 October 2016

We had a weekend away in Brussels and were lucky enough to book this hotel. The location is great just on the edge of the main central square district it was a short walk to everything we wanted to see. The room was very spacious but I would of preferred a walk in shower. The staff were warm and welcoming...

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Helpful?
Thank Tharsen S
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and feedback. We are pleased to hear you had a great stay and felt our rooms were nice and that the staff was warm and welcoming. Thanks again ! Kind regards, Annabelle Secretary Guest Relations

Sacramento, California
Reviewed 17 October 2016

The desk clerk spontaneously upgraded our room (at no charge) when we checked in after a long day of travel. It was wonderful to be treated so well. The upgraded room was large, quiet, on a corner overlooking Place St. Catherine and the church, and was well appointed with very nice toiletries. When I realized we didn't have a corkscrew...

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Helpful?
Thank Moira M
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. I will share your comments with my entire team. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services....

Dublin, Ireland
Reviewed 17 October 2016

Great spot for families close to center, near to all the sights and very close to metro. Computer games for kids in lobby, children's menu in restaurant and fantastic options at breakfast. Hotel rooms were beautiful and spotless.

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Helpful?
Thank annapmclarke
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and sharing your experiences online. We are very pleased to hear you and your family enjoyed your time with us. We are especially pleased to hear you appreciated our children's facilities. It was also nice to read your positive words about the room, the breakfast and our location. Kind regards, Annabelle Secretary...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Brussels Centre Tour Noire is a 4 star hotel offering 217 rooms located in the lively Place Ste Catherine area, 800 m from the Grand Place. Ideal for seminars meetings and conferences, the hotel offers 11 modular function rooms with a break area. Guests on a business trip to Brussels can unwind in our fitness center, jet-stream pool, hammam and soak up the atmosphere in our bar brasserie perfect for exploring a typical Belgian meal or sampling delicious beers. ... more   less 

Additional Information about Novotel Brussels Centre

Address: Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $128 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Centre 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Novotel Brussels Centre Hotel Brussels
Accor Brussels Centre
Brussels Novotel
Hotel Style:
#13 Green Hotel in Brussels
#13 Family Hotel in Brussels
#20 Luxury Hotel in Brussels
#23 Romantic Hotel in Brussels
#32 Business Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Brussels Centre staff and other travellers.
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Questions? Get answers from Novotel Brussels Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to get room on higher floor, and view to St.Cathrine .”
 of 5 bubbles IgorI202, 5 Dec 2016 | Read review
“The rooms facing West-- towards the church -- are considerably nicer.”
 of 5 bubbles GalwayGeographer, 27 Nov 2016 | Read review
“rooms overlooking saint-Catherine's place”
 of 5 bubbles thomasleroy, 1 Nov 2016 | Read review
“rooms with view to Black tower are better (quiet, the view)”
 of 5 bubbles PragueJana, 20 Oct 2016 | Read review
“629 was a great room to stay with a small queen size bed..”
 of 5 bubbles travelandmedia, 17 Sep 2016 | Read review
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