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The Hotel - Brussels

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Traveller (1232)
Room & Suite (794)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“panorama lounge”(127 reviews)
“deluxe panorama”(39 reviews)
“corner room”(95 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,120)
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3,062 results
Traveller rating
1,705
974
258
77
48
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1,705
974
258
77
48
Show reviews that mention
All reviewspanorama loungedeluxe panoramacorner roomcomplimentary mini bargreat hotelnespresso machineperfect staynice roommodern hotelavenue louisebusiness tripexcellent locationbusiness hotelthe grand placefloorsaunaminibar
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11 - 15 of 3,062 reviews
Reviewed 2 weeks ago

If I had stayed on a high floor in a room with a view, I might have given this hotel five stars. Staying on the sixth floor, however, I was just not sufficiently wowed by it, despite the luxurious image. The room was nice and...More

Thank Tobias J
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel – Brussels at The Hotel - BrusselsResponded 1 week ago

Dear Tobias, Many thanks for having reviewed your stay. It's an absolute pleasure to see that you have enjoyed your visit. We are glad that you liked your room, its design and the spa. For your future visit do not hesitate to book a deluxe...More

Reviewed 3 weeks ago

Rooms were not as clean as previous visits. One room had cigarette smell and other room curtains dirty and shower curtain dirty. I stay at the hotel for business as well as for a recent vacation. The overall care of the rooms appears to be...More

Review collected in partnership with this hotel
Thank magnifico2017
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel – Brussels at The Hotel - BrusselsResponded 2 weeks ago

Dear, Many thanks for having taken the time to review your stay. Customer feedback is of paramount importance to us, so we're highly disappointed to see that your stay didn't live up to your expectations. Therefore we'd like to offer you our apologies straightaway. You...More

Reviewed 3 weeks ago via mobile

We stayed at the Hotel 2 nights for a weekend city trip! First of all I’d like to start this review of by saying that the staff of the hotel Brussels were very eager to provide us with the best service possible and solve our...More

Thank travelpalm
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel – Brussels at The Hotel - BrusselsResponded 1 week ago

Dear, Many thanks for having reviewed your stay. It's an absolute pleasure to see that you have enjoyed your visit. About the room floor it is really not depending your booking time but more about the hotel's occupancy. In order to be assured to get...More

Reviewed 3 weeks ago

Excellent location, rooms minimalist but comfortable, excellent service. Pleasant stay. Excellent noise insulation, excellent views, beautiful elevators, but breakfast too expensive as compared to the (good) price of the rooms.More

Review collected in partnership with this hotel
Thank Fernando D
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel – Brussels at The Hotel - BrusselsResponded 1 week ago

Dear Fernando, Many thanks for having reviewed your stay. It's an absolute pleasure to see that you have enjoyed your visit. We are glad that you do appreciate The Hotel's location and our room. We are however disappointed to see that the breakfast didn't live...More

Reviewed 3 weeks ago via mobile

The front service is intimate and speedy. They are really professional. The sauna was not nice as expected. The temperature and facility is not enough, but at least sauna. The room view was so nice. Only the view can be the reason for choosing this...More

Thank tn0819
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel – Brussels at The Hotel - BrusselsResponded 1 week ago

Dear, Many thanks for having reviewed your stay. It's an absolute pleasure to see that you have enjoyed your visit. We are glad that you do appreciate The Hotel's front service staff. We are however disappointed to see that the sauna didn't live up to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$151 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$151 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
Room types
Non-Smoking Rooms, Suites
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Traveller (1232)
Room & Suite (794)
Dining (161)
Pool & Beach (9)
Amenities (36)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
cheza25
6 November 2017|
Answer
Response from Sergio D | Reviewed this property |
The panorama lounge is for some of the rooms that you have acess in the 24 floor Try your room key in the elevator Its free
0
Votes
Google Translation
Nanadoreen
13 March 2017|
Answer
Response from HotelBrusselsManager | Property representative |
Dear Mrs. McKeown, Thanks for your message, it's a pleasure to see you'll be staying with us in April! What we suggest to do is take the airport train to Brussels South/Midi and take either a taxi from there (+/- 4 min) or... More
1
Vote
Google Translation
Nigel W
7 September 2016|
AnswerShow all 8 answers
Response from HotelBrusselsManager | Property representative |
For security reasons, most windows cannot be opened, but we do have several guest floors where the window can be opened at reduced capacity. Please, ask our front office staff upon check-in or even better, mention it when... More
0
Votes
Room Tips
"Avoid the over priced restaurant...."
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"higher rooms up have a great view - stayed in the delux room which was really nice"
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"Ask for a room as high up as possible and overlooking the justice palace"
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"Ask for a higher floor to enjoy the view"
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