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The Hotel - Brussels

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4,003 Reviews from our TripAdvisor Community

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Showing 2,502: English reviews
Athens
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 May 2016

A bit expensive but otherwise excellent. Very clean, perfect views. Other problem is that it is always full. Breakfast is on the expensive side. I feel if breakfast had been included in all room prices the pricing would have been just right

Review collected in partnership with this hotel

Helpful?
1 Thank Dsvlr
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Dsvlr, It is a pleasure to see you have enjoyed your stay as much as we enjoyed having you over. Thank you for your kind words! Thank you as well for your feedback on the price, we will definitely take this into consideration to see what is possible. Should you be planning your next trip to Brussels, do not... More 

The Hague
1 review
Reviewed 23 May 2016

Excellent hotel for a business trip. Perfectly located in the capital of Europe, The Hotel serves a broad variaty of customers. Although it could be considered a bit pricy, the with very kind staff, superb beds and clean and trendy rooms make it worth the money.

Review collected in partnership with this hotel

Helpful?
Thank A8044RDbenjaminb
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear A8044RDbenjaminb, It is a pleasure to read your review, many thanks for your kind words. We are happy to see that you have enjoyed your stay with us and that you liked our location as well as our staff and rooms. In the hopes of welcoming you once again, the entire The Hotel and myself wish you a very... More 

Köln
1 review
Reviewed 23 May 2016

I liked the well designed interieur and the very modern styled rooms. Never seen something before. The bar had a charming character; breakfast room has the free look to the garden. Going to the Grand Place and inner centre of BXL takes only 10 minutes.

Review collected in partnership with this hotel

Helpful?
Thank sabinew91
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear sabinew91, Thank you very much for having taken the time to share your feedback and for your lovely words! We are happy to see you have enjoyed your stay with us, it is always nice to receive such positive feedback Should you be planning your next trip to Brussels, do not hesitate to contact me on max.decock@thehotel.be so I... More 

Greater Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2016

We recently stayed for one night, more of a stop over to our next destination. We has one of the larger rooms with lounge access. The room was quite small especially the bathroom section and is really in the room. Cleanliness was not a problem. The biggest disappointment was the lounge and breakfast the next morning. The breakfast was probably... More 

Review collected in partnership with this hotel

Helpful?
Thank MeliaMF
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear MeliaMF, Many thanks for having reviewed your stay with us. It is an absolute pity to see that the lounge and breakfast did not live up to your expectations, for which we would sincerely like to apologize. The description you gave does not comply with the service we usually offer, so I will certainly not hesitate to pass this... More 

Turin, Italy
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 May 2016

Two nights on business. I was lucky, I like the lights, and I got a very nice room in the angle of the palace with wide windows on two sides and a beautiful view on the city. The hotel is peaceful and clean, breakfast good.

Helpful?
1 Thank Jabiru57
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jabiru57, It is a real pleasure to see that you have enjoyed your stay with us and especially our corner room. It offers some nice views over the city indeed! Thank you a lot for your kind words. In the hopes of welcoming you once again in the near future, the entire The Hotel team and myself wish you... More 

Mexico City, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2016

The Hotel is located right in the heart of the shopping district of Brussels, right next to brands such as Channel, Ferragamo, Gucci... walking distance to most of Brussel´s attractions. The facilities are top notch and views of the city are incredible. Ask for a high floor!

Review collected in partnership with this hotel

Helpful?
1 Thank desdemx
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear desdemx, Thank you very much for your kind words, it is a pleasure to read them! We are very happy to see that you have enjoyed your stay with us as well as our location and facilities. Should you be planning your next trip to Brussels, do not hesitate to contact me on max.decock@thehotel.be so I can follow up... More 

Brussels, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2016

Great location, in immediate vicinity of shops and restaurants. No remarks to make, but to applaud the great service and quick checkin and checkout. Only inconvenience was the hot room due to warm outside temperatures and an insufficiently cooling airconditioning system

Review collected in partnership with this hotel

Helpful?
1 Thank Tom V
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Tom, Thank you very much for your lovely review and kind words on our staff and service, that is always nice to hear! We are happy you have enjoyed your stay with us as much as we have enjoyed having you over. I would like to apologize for the inconveniences you have encountered with the room temperature. It is... More 

New York, New York, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 May 2016

Put this place at the top of your list! Spacious, modern rooms with beautiful views of the city. A quiet, sleek bar for a late afternoon cocktail after business. And next to a lush park to enjoy the outdoors.

Review collected in partnership with this hotel

Helpful?
Thank Edward H
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Edward, Many thanks for having taken the time to write down your comments. We are happy to see that you liked our refuge with its location as well as its rooms and amenities! In the hopes of welcoming you back in the near future, the entire The Hotel team and myself wish you a very nice day. Kind regards,... More 

Dubai, United Arab Emirates
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 May 2016

What a bliss it was to stay at this hotel! A contemporary luxury combined with convenience at every level in the heart of old Europe. Within walking distance to all major spots and located on the main shopping street, the hotel stands out not for that alone, but for the excellent service and everything it offers. As the name suggests,... More 

Helpful?
Thank Svetlana_Raykova
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Svetlana, What a bliss it is to read your comment! Thank you very much for your lovely words, we are happy to see you enjoyed your stay as much as we have enjoyed having you over. We would be thrilled to welcome you once again in the future, so should you be planning your next trip to Brussels, do... More 

New York City, New York
1 review
Reviewed 18 May 2016

Stayed here for a conference at The Hotel. The meeting rooms were bright an sunny, which was great. The public spaces are dark, not well lighted. Impossible for ladies to check our make-up in the public restrooms. My guest room had a great view and was nice and quiet. But I wish the room had a clock, an iron and... More 

Review collected in partnership with this hotel

Helpful?
Thank joancD3992DI
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear joancD3992DI, Many thanks for having taken the time to write down your comments. We are happy that you enjoyed your stay and our location, but are disappointed to see that you encountered some issues, for which we would like to apologize. Thank you for your comments on the details in the room. It is true that we don't have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $172 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#10 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
26 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite all the way!”
 of 5 bubbles 782amyf, 15 Nov 2016 | Read review
“Choose a corner view room away from the busy road.”
 of 5 bubbles p0mp0mp0m, 9 Nov 2016 | Read review
“Book a room on the upper floors and pay the little extra for the access to the executive suite.”
 of 5 bubbles UrsEH, 5 Nov 2016 | Read review
“Fantastic city views from middle to higher floors”
 of 5 bubbles 5907Ric, 28 Oct 2016 | Read review
“The coolest view ever.”
 of 5 bubbles , 24 Oct 2016 | Read review
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