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The Hotel - Brussels

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Traveller (1255)
Room & Suite (797)
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Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“panorama lounge”(127 reviews)
“corner room”(98 reviews)
“deluxe panorama”(39 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from The Hotel - Brussels
Special Offer: The Best of Brussels
Offers from The Hotel - Brussels
Special Offer: The Best of Brussels
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Reviews (5,214)
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All reviewspanorama loungecorner roomdeluxe panoramathe free mini bargreat hotelnespresso machineperfect staynice roommodern hotelbusiness tripavenue louiseexcellent locationbusiness hotelthe grand placefloorsaunawaterloo
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301 - 305 of 3,114 reviews
Reviewed July 28, 2017 via mobile

Overall I enjoyed my stay in the hotel... good service and good location. Rooms are ok with good size. I didn't like they made me buy an adapter at the reception as they don't have any to lend to you. Breakfast is ok for European...More

Thank Amr T
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded August 2, 2017

Dear Amir, Many thanks for having shared your feedback. It's a pleasure to see that you have enjoyed your stay and that you liked the service and location. Thank you as well for your feedback on the adapter, we'll definitely take it into account. We...More

Reviewed July 28, 2017

The entrance is a bit shappy, but the reception area is large and welcoming. The room was great, white clean, extremely well thought lighting system and automatic curtains. All the necessary was there. Found a friend in the barman who made me discover some nice...More

Review collected in partnership with this hotel
Thank U1968TXmichaell
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded August 2, 2017

Dear Michael, What a pleasure it is reading your review, many thanks for your kind words. We're happy to see that you have enjoyed your stay and that you liked our lighting system as well as our colleague from the bar, always nice to hear!...More

Reviewed July 26, 2017

Fantastic room, graet view, nice sauna. Arrived in Brussels for a family trip. La Place with the famous buildings in walking distance. Easy to drive to Atomium. Service, room and view is fantastic. Great brekfast with everything you need.More

Review collected in partnership with this hotel
Thank Frank S
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded August 2, 2017

Dear Frank, Many thanks for having shared your feedback. It's a pleasure to see that you have enjoyed your stay and that you liked our location as well as the view and the room. Should you visit Brussels any time soon, don't hesitate to contact...More

Reviewed July 22, 2017

for the price the room was average, facilities good, but had to ask to change room on arrival as water pipes v loud, then, the room i moved to had its smoke/fire alarm covered up with a bag, not good!!!! so i had to ask...More

Review collected in partnership with this hotel
Thank X4294AR
Response from Max D, Digital Marketing Manager at The Hotel - BrusselsResponded July 25, 2017

Dear, Many thanks for having taken the time to write down your comments. Customer feedback is of paramount importance to us, so we highly appreciate your comments. Allow me to apologize for the inconveniences you have encountered during your stay. We have well taken note...More

Reviewed July 19, 2017

Have stayed at this hotel for the past 40 years. Rooms somewhat small but excellent contemporary design. Excellent central location on best shopping street in Brussels. Great views over Brussels from higher floors. Restaurant/bar a little dark but excellent food, good breakfast buffet. Garage parking...More

Thank emmetcs
Response from HotelBrusselsManager, Digital Marketing Manager at The Hotel - BrusselsResponded July 27, 2017

Dear, Many thanks for your feedback. We're always happy to have you over and are glad you feel the same way. We hope to be able to welcome you again and wish you a great day in the meantime. Kind regards, Max Decock

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Most Booked Properties in Brussels
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$142 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$142 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
Room types
Non-Smoking Rooms, Suites
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Traveller (1255)
Room & Suite (797)
Dining (161)
Pool & Beach (9)
Amenities (36)
Business Centre & Event Rooms (8)
Questions & Answers
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Bel_Aussie
May 3, 2018|
AnswerShow all 2 answers
Response from macviking | Reviewed this property |
There is parking curbside and also underground, but nothing is free in a big city.
1
Vote
Google Translation
cheza25
November 6, 2017|
Answer
Response from Sergio D | Reviewed this property |
The panorama lounge is for some of the rooms that you have acess in the 24 floor Try your room key in the elevator Its free
0
Votes
Google Translation
Nanadoreen
March 13, 2017|
Answer
Response from HotelBrusselsManager | Property representative |
Dear Mrs. McKeown, Thanks for your message, it's a pleasure to see you'll be staying with us in April! What we suggest to do is take the airport train to Brussels South/Midi and take either a taxi from there (+/- 4 min) or... More
1
Vote
Google Translation
Room Tips
"the deluxe rooms on the upper floors have the best views"
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"Corner suites have amazing views!"
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"Corner rooms offer great views"
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"Try to get a corner room"
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