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The Augustin

Travellers' Choice award winner
#31 of 200 Hotels in Brussels
GreenLeadersBronze level
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1 room 2 adults 0 children
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The Augustin
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332 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Northampton, UK
Reviewed 1 week ago

Mostly good. Nice room, great bathroom, really nice breakfast. A couple of gripes. I booked a twin room, but was given a room where I had to separate the two single beds, which then obstructed access to the bathroom. On coming back late in the evening, the bar service wasn't great. The same man was covering the front desk and...

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Helpful?
Thank smcc1879
New York City, New York
Reviewed 1 week ago

The Hotel is not located in the best part of town...if in fact there is such a place. Homeless people, sometimes entire families, are living on the streets. While the hotel appears to have been entirely renovated, it still needs some work. The staff is not very helpful...it is essentially a do it yourself operation: no bellman to help with...

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Thank crum1775
Ann Arbor, Michigan
Reviewed 2 weeks ago via mobile

We stayed here 2 nights. It was conveniently located near the train station and to the sights. We walked everywhere from the hotel. Our room was a nice size and clean with a great view. The bathroom was large and the shower had great water pressure. The reception staff was very nice and helped with directions. I would stay here...

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Thank roxdahl
Surabaya, Indonesia
Reviewed 2 weeks ago via mobile

The hotel is nearby within walking distance to Grand Place (Grote Markt) and Bruxelle Midi train station. There are supermarkets and shops around the hotel too. The outlook of the hotel is modern and elegant. A large and spacious room for 4 people with fridge, cupboard and big bathroom. Hair dryer is available with L'Occitane brands provided fpr shower, shampoo...

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Helpful?
Thank kiki942000
Mr_Augustin, Owner at The Augustin, responded to this review

Dear kiki942000, Thank you for your feedback following your recent stay with us at The Augustin Hotel. I was happy that overall we met your expectations during your stay and that you recommend The Augustin Hotel for the rest of TripAdvisor community. I am looking forward to welcome you back soon, Warmest regards, Mr. Augustin

Warsaw, Poland
Reviewed 2 weeks ago

In short: this is a small, independent, well-located hotel that offers the bare bones basics you expect of a hotel. Some points to remark: * the room and common areas are less-than-acceptably clean (remnants of the previous visitors' stay were clearly noticeable in the room when we entered) * the rooms are generally quiet, but the doors and windows do...

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Helpful?
Thank matowi
Mr_Augustin, Owner at The Augustin, responded to this review

Dear matowi, Thank you for taking the time to review your recent stay. I am very sorry that your experience was not as positive as that of others on this site but thank you for sharing this with us and highlighting areas where improvement may be found. Warmest regards, Mr. Augustin

Reviewed 3 weeks ago via mobile

We stayed here for one night as a couple, hotel was decorated to a high standard and the rooms were clean and spacious. The hotel was in a extremely good location for exploring Brussels and close to two travel stations for travelling outside of Brussels which we were doing.

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Helpful?
Thank Kate K
Mr_Augustin, Owner at The Augustin, responded to this review

Dear Kate K, Thank you for your stay at the Augustin Hotel and for taking your time to share you experience on the TripAdvisor. I am very glad to read that you have enjoyed staying with us, and I highly appreciate your feedback, which helps The Augustin Hotel to grow, I hope to welcome you back soon, Warm regards, Mr....

Tel Aviv, Israel
Reviewed 3 weeks ago

We stayed at the Augustin for three nights while touring Brussels. While we certainly liked the city, we did not like the Augustin. Let me be more specific: If you’re looking for a simple and clean no-frills hotel at what I would estimate to be a three-star level, then the Augustin would likely meet your expectations if the price is...

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1Thank 133David
Mr_Augustin, Owner at The Augustin, responded to this review

Dear 133David, Thank you for taking the time to review your recent stay at The Augustin Hotel. I sincrely regret to hear that we did not meet up your expectations during your stay and that your experience was not as positive as that of others on this site. I sincerely appreciate you sharing this with us and highlighting areas where...

Ormskirk, United Kingdom
Reviewed 15 February 2017 via mobile

We stayed at the Augustin for one night. When you enter the reception area, it is really attractive, finished to a high spec and exceptionally clean. It makes a good impression. The young man on reception was really polite and helpful with good English. Our room was really large and clean. The view was rubbish but that's fine, we didn't...

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Helpful?
Thank Annette G
Mr_Augustin, Owner at The Augustin, responded to this review

Dear Annette G, Thank you for taking the time to review your recent stay. I am very sorry that your experience was not as positive as that of others on this site but thank you for sharing this with us and highlighting areas where improvement may be found. Warmest regards, Mr. Augustin

Chicago, Illinois
Reviewed 11 February 2017

The staff was helpful and responsive. The design is pleasant with a hip, modern, sensibility. The room was very large and actually felt a bit empty. The in room Nestle pod espresso coffee machine was a welcome delight, as were the L'Occitane bath amenities. The neighborhood around the hotel is just a tiny bit edgy, but didn't slow us down...

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Helpful?
Thank mummblingme
Mr_Augustin, Owner at The Augustin, responded to this review

Dear mummblingme, On behalf of the entire team, I would like to thank you for staying at The Augustin Hotel and for sharing your experience on the TripAdvisor. I was really glad to read that you have enjoyed the stay with us. I hope to welcome you back at The Augustin Hotel in near future, Warm regards, Mr. Augustin

Biggleswade, United Kingdom
Reviewed 9 February 2017 via mobile

Lovely hotel booked for a long weekend away. Very accomodating, we booked 6 rooms which included breakfast. The hotel was lovely and modern. The rooms were massive. Ideal location for a walk into the Grand Place and to see the sights of Brussels. 15 minute walk from the Eurostar terminal. Would definitely stay here again.

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Helpful?
Thank Char2790
Mr_Augustin, Owner at The Augustin, responded to this review

Dear Char2790, On behalf of the entire team I would Thank you for your stay at The Augustin hotel and for sharing your opinion on TripAdvisor. I highly appreciated your feedback. I hope to welcome you back at the Augustin Hotel, Mr. Augustin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Modernity, comfort, charm.... The Augustin is a hotel that has just received a complete renovation to meet the expectations of its international guests. A prime location in the heart of Brussels, near the Gare du Midi and a few hundred meters from the Grand Place and Place des Sablons. The Augustin is ideal for your business events in the Belgian capital but also for weekend of discovery, both culinary and cultural. The Augustin is a boutique hotel offering 47 spacious rooms in a modern and warm atmosphere that offers all the expected benefits and means of communication. The Augustin is also a place that offers a pleasant setting for a drink with friends or organize your professional appointments either in our cocktail bar or in the lounge. In fine weather, enjoy our garden terrace. ... more   less 

Additional Information about The Augustin

Address: Avenue de Stalingrad 25-31 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $125 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Augustin 4*
Number of rooms: 47
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Also Known As:
Hotel Floris Avenue
Floris Avenue Brussels
Hotel Style:
#23 Green Hotel in Brussels
#24 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Augustin staff and other travellers.
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Questions? Get answers from The Augustin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't go to Brussels unless you have to”
 of 5 bubbles crum1775, 13 Mar 2017 | Read review
“avoid the first floor”
 of 5 bubbles itsthetravelguy, 8 Feb 2017 | Read review
“We had a room on the street side and it was still perfectly quiet”
 of 5 bubbles charlottecV9272MO, 6 Feb 2017 | Read review
“some of the rooms have better wifi access than others - but staff were happy to switch rooms for us and after that wifi was fantastic!”
 of 5 bubbles HarperKai, 22 Jan 2017 | Read review
“Avoid room 11”
 of 5 bubbles Fieryx21, 10 Jan 2017 | Read review
5 of 5