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Sofitel Brussels Europe

Travellers' Choice award winner
#4 of 200 Hotels in Brussels
GreenLeadersBronze level
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1,625 Reviews from our TripAdvisor Community

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Showing 858: English reviews
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

This was my 2nd stay at this hotel. First was only one night last year but the great room and bed stayed with me. So this time we had 2 nights in this hotel and it really came through. The staff is polite and friendly, the breakfast is really great - well maybe not the coffee but that is truly... More 

Helpful?
Thank Sigurður H
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, I would like to thank you for taking the time to share your recent experience of Sofitel Brussels Europe. We are delighted to read you have enjoyed our hotel as well as its location. Your observation is important to us and has been shared to the entire team. We look forward welcoming you back for another Sofitel experience.... More 

Manchester, United Kingdom
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

Visited for the birthday weekend with our 2 year old son. From the beginning to an end the stay was absolutely superb. Room was beautiful with extremely comfy bed and huge bathroom. Breakfast was just amazing with so much choices. Staff was extremely courteous and polite. Upgraded our room, provided us free cot bed, left us teddy in his cot,... More 

Helpful?
Thank vingem
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear host, We would like to thank you for taking the time to share your experience on TripAdvisor in regards to your recent stay at Sofitel Brussels Europe. We are happy to see that you have spent a nice stay with us. Your encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to... More 

Singapore, Singapore
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

The hotel is fine. Rooms are clean, spacious and fairly comfortable. Bathroom amenities are Hermes, standard for Sofitel and is a nice touch. Staff are polite, intelligent and mostly responsive. The location is useful if you're doing business in the European Quarter or want to eat some fries from Maison Antoine. However the stay was not without its flaws. Toiletries... More 

Helpful?
1 Thank alexlobov
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear Mr. Lobov, We would like to thank you for your time and your comments related to your recent stay at Sofitel Brussels Europe. Your observation is important to us and has been shared to the entire team. We do treat all our Loyalty members with a particular care. I can see from your booking you had reserved one of... More 

Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

A true 5* hotel, very clean, beautiful interior space, Hermes Paris hair and body products, an amazing bed with more than relaxing pillows, very good service, quality breakfast, rich bar. One very good hotel... I totally recommend it.

Helpful?
Thank Greekmak
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear host, Thank you very much for taking the time to share your recent experience of Sofitel Brussels Europe on tripadvisor. We are delighted to read you have enjoyed your stay with us and that you have appreciated our different kind of service. Your observation are very important to us and have been shared to the entire team. We look... More 

2 reviews
Reviewed 3 weeks ago via mobile

Really nice. Good facilities and staff. Portable phone charger at bar is a good hidden feature. The staff are great. The location is also an attractive feature of this hotel, which I would recommend certainly.

Helpful?
Thank Noel R
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear host, I would like to thank you for taking the time to share your comments on Tripadvisor. I am delighted to read you had a "great" stay with us. Your comments are important to us and have been shared with the entire team with the sole purpose to improve our overall quality of service. We look forward welcoming you... More 

Level Contributor
4 reviews
Reviewed 25 October 2016 via mobile

Understated, charming staff, ideal for the EU but away from the ugly blocks of that quarter. This is how a hotel should look after you. It is a short walk to schuman, by a park and on a square with some reasonable eating options and with decent drinking nearby. You can either stay local or explore - knowing it is... More 

Helpful?
Thank Inchoate1
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear host, Thank you very much for taking the time to share such nice comments regarding your recent stay at Sofitel Brussels Europe. We are delighted to read you had a "perfect" stay with us and also that you appreciated the location of the hotel. Your observation are very important to us and have been shared to the entire team... More 

Hagen
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2016 via mobile

We stayed here 1 night. Rooms were nice, clean and excellent beds. The breakfast was good and the staff helpful and extremely friendly. Location is ok but going out in the Center of Bruxelles ( Grand Plaxe) means you need a Taxi, Uber, or public Transport. You feel safe in this hotel because access to each Floor is possible with... More 

Helpful?
Thank Mortischia
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear host, I would like to personally thank you for taking the time to share your comments related to your stay at Sofitel Brussels Europe. We guarantee you that your experience in our Hotel is providing us with relevant additional guest comprehension and experience. We remain at your entire disposal for any kind of information that you may need and... More 

salisbury
Level Contributor
84 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 October 2016

We stayed here over a long weekend and had a lovely stay. From the moment we checked in we felt like special guests and all the staff were excellent. We were interested and pleased to see some staff from the previous time we had stayed, and one of them was kind enough to remember us. The breakfast is lovely, and... More 

Review collected in partnership with Sofitel.com

Helpful?
Thank kirbykx
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear host, We would like to thank you for your time and your constructive comments regarding your recent stay at Sofitel Brussels Europe. We are happy to see that you have spent a nice stay with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality... More 

Larnaka City, Cyprus
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 October 2016

Lovely hotel characterized by subtle luxury and attention to detail in the rooms. Would have given them top marks if they had not given me a room overlooking the inner yard and four walls / other inner rooms. And I had Requested a room with a view.

Helpful?
Thank larnaca-sun
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear host, Thank you very much for taking the time to share your comments related to your recent stay at Sofitel Brussels Europe. We are glad to read you have enjoyed your stay with us. We would of course be glad to offer you a room overlooking the Place Jourdan on your next stay with us. We look forward welcoming... More 

Dublin, Ireland
Level Contributor
128 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 October 2016

I really like the Sofitel. I know there are some funkier, edgier, hipster-friendly places in Brussels, but the Sofitel rarely disappoints. From the Hermes 'Orange Verte' toilettries, to the Neuhaus chocolate on the pillow, camomille herbal tea ready by the side of your bed, the excellent bedding, to the delicious room service options and friendly and efficient service - it's... More 

Helpful?
Thank joolsdeb
ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear host, Thank you very much for taking the time to share your comments related to your recent stay at Sofitel Brussels Europe. We are glad to read you have enjoyed your stay with us. Your observation are important to us and have been shared to the entire team. We look forward welcoming you back for another Sofitel experience. Best... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Set in the heart of the European quarter, Sofitel Brussels Europe is a truly elegant Brussels Belgium hotel - just a short walk from the European institutions. Enjoy gracious hospitality within our Brussels hotel accommodations, which sit on the colorful Jourdan Place - at the doorstep of the peaceful Leopold Park, near the museums of Cinquantenaire Park and the exceptional Félix Hap garden. The Grand Place is a few minutes from our Brussels city center hotel via metro or taxi. ... more   less 

Additional Information about Sofitel Brussels Europe

Address: Place Jourdan 1, Brussels 1040, Belgium
Region: Belgium > Brussels
Price Range: $152 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Brussels Europe 5*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, ACCOR, Agoda, Odigeo, Travelocity and Jetsetter so you can book your Sofitel Brussels Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Brussels Europe Hotel Etterbeek
Accor Brussels Europe
Brussels Sofitel
Hotel Style:
#2 Luxury Hotel in Brussels
#2 Family Hotel in Brussels
#2 Business Hotel in Brussels
#2 Romantic Hotel in Brussels
#19 Green Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Brussels Europe staff and other travellers.
14 questions
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Amsterdam
over a year ago
London, United Kingdom
Courtice, Canada

See all questions (14)

Questions? Get answers from Sofitel Brussels Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 7th floor has a terrace with an excellent view, which is a must have”
 of 5 bubbles jamesoW1628HO, 24 Sep 2016 | Read review
“Get a room away from the main square if you want it quiet”
 of 5 bubbles Jordermac, 13 Jul 2016 | Read review
“Higher floors with external views are best. Some room only look into internal court yard so will be darker.”
 of 5 bubbles Rob_Hatai, 14 May 2016 | Read review
“If you are sensitive to noise (or light), you may need to ask for a quiet room”
 of 5 bubbles T5911DNjeanc, 4 May 2016 | Read review
“Interior rooms are extremely quiet”
 of 5 bubbles 1Dad1Kid, 13 Apr 2016 | Read review
5 of 5
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