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Sofitel Brussels Europe

Travellers' Choice award winner
#5 of 199 Hotels in Brussels
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Sofitel Brussels Europe
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1,710 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Reviewed 12 August 2012

We recently had a four night stay at this hotel and were very satisfied with all aspects of the hotel. It is only two years old, so has a modern slick feel, the rooms are a reasonable size for a standard room, with good amenities including a coffee machine, ironing board, and bath robes. We ate out for lunch and...

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Helpful?
2Thank Robert M
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you very much for writing such a nice comments and feedback about our hotel on tripadvisor. We are delighted to hear that you were happily satisfied with your stay, Our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel. You are absolutely right! There're so many...

Nottingham, England
Reviewed 10 August 2012 via mobile

Fab hotel, was a bargin price and when we arrived we were given a room upgrade and free access to the spa facilities - which was ace. Fab room, excellent spec, and just outside the door loads of bars & restaurants to take advantage of. About a 10 minute walk from the metro station and a good half an hour...

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Thank DrTrodd
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you for writing such a wonderful review about your stay at Sofitel Brussels Europe. It is a great pleasure to read that you were able to enjoy a nice stay with us. As you have just mentioned you could find so many promotions along with the advantageous prices. Allow us to offer you a Leclub membership in...

London
Reviewed 8 August 2012

I stayed here for the first time last night and from check-in to check-out it was a great experience. The staff were totally customer-focused, from the reception staff to the bar / restaurant staff. I stay in the centre of Brussels a lot on business and have tried a number of different hotels. This one comes top for me across...

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Helpful?
Thank HighHeidjin
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you very much for writing such a nice comments and feedback about our hotel on tripadvisor. We are delighted to hear that you were happily satisfied with your stay, Our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel. We truly hope to have the pleasure...

Reviewed 5 August 2012

My husband and I stayed at the Sofitel Brussels Europe for 3 nights when we went to Belgium for our anniversary (3rd Aug ). From the minute we arrived we were made to feel welcome, the check in was quick, pleasant and painless. The check in staff were extremely professional and personable.After going up to our room, which was extremely...

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3Thank Jue12
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you for your kind feedback.Our guests's satisfaction is always inspiring. We would also like to thank you for your appreciation of the service provided by our staff . Your compliments have been passed on to our team and I am sure it will serve a great encouragement for them to keep up their good work. Looking forward...

Macclesfield, United Kingdom
Reviewed 1 August 2012

Everything you'd expect from a five-star hotel. Concierge service was especially helpful. We were only here for a couple of nights so didn't make full use of the facilities, would love to come back and try out the Hammam!

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1Thank sandra_nz
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you for writing such a wonderful review about your stay at Sofitel Brussels Europe. It is a great pleasure to read that you were able to enjoy a nice stay with us. We would also like to thank you for your appreciation of the service provided by our staff . Your compliments have been passed on to...

Orlando, Florida
Reviewed 29 July 2012

We stayed here for 4 nights earlier this month. The hotel was beautiful, the location was convenient and close to the metro station, and the staff were all kind/courteous. Our rate included full breakfast each morning, and we were pleasantly surprised by the beautiful buffet and extremely attentive service. In addition to the large buffet, you could order eggs prepared...

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Helpful?
Thank EddieP1706
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you very much for writing such a nice comments and feedback about our hotel on tripadvisor. We are delighted to hear that you were happily satisfied with your stay, Our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel. We truly hope to have the pleasure...

Nottingham, UK
Reviewed 28 July 2012

This is a lovely luxury hotel and we benefitted from a very good 3nights for 2 offer, so it was excellent value for money. We were also upgraded to a superior room which made it even better value. We can't fault the room, the service and the general ambience of the hotel. It's location, whilst a little way out of...

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Thank CandDNottingham_UK
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear guest, I am glad to read that you had an enjoyable experience at Sofitel Brussels Europe. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for sharing the comments...

Brussels
Reviewed 26 July 2012

This hotel is located near to the Shuman tube station. It is about 30 min walk to the Grand Place from this hotel. The hotel itself was spotless with the most efficient and friendly staff I have ever experienced. The decor was contemporary and newly refubished.

Review collected in partnership with Easytobook.com
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1Thank Jacqueline B
Nathapong L, Front Office Manager at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you for your kind feedback.Our guests's satisfaction is always inspiring. We would also like to thank you for your appreciation of the service provided by our staff . Your compliments have been passed on to our team and I am sure it will serve a great encouragement for them to keep up their good work. Looking forward...

Greenville, South Carolina
Reviewed 24 July 2012

For the weekend of July 21-22 I traveled into Brussels to have a fun weekend away. This was the first time I had ever stayed with Sofitel and I must say I will definately be back! I was warmly welcomed by the staff and quickly checked in. As I arrived on the Belgium National Holiday they told me of the...

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Thank Pamela B
Jan_V_Ass_GM, Manager at Sofitel Brussels Europe, responded to this review

Dear Guest, We would like to thank you for your time and your constructive comments regarding your stay at Sofitel Brussels Europe. We are happy to see that you have spent a nice stay with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality service...

Dublin, Ireland
Reviewed 23 July 2012

I had to take an early flight on Sunday for a Monday morning conference, so I got to spend a full day here. Place Jourdan is pleasant, Sunday market, lots of bars and Restaurants. Nice park leopold nearby, and cinquentetaire in walking distance. Hotel service was pretty good, but they had no record of my m booking.com reservation until I...

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Thank pauljude180
Jan_V_Ass_GM, General Manager at Sofitel Brussels Europe, responded to this review

Dear Guest, We would like to thank you for your time and your constructive comments regarding your stay at Sofitel Brussels Europe. We are happy to see that you have spent a nice stay with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality service...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Set in the heart of the European quarter, Sofitel Brussels Europe is a truly elegant Brussels Belgium hotel - just a short walk from the European institutions. Enjoy gracious hospitality within our Brussels hotel accommodations, which sit on the colorful Jourdan Place - at the doorstep of the peaceful Leopold Park, near the museums of Cinquantenaire Park and the exceptional Félix Hap garden. The Grand Place is a few minutes from our Brussels city center hotel via metro or taxi. ... more   less 

Additional Information about Sofitel Brussels Europe

Address: Place Jourdan 1, Brussels 1040, Belgium
Region: Belgium > Brussels
Price Range: $149 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Brussels Europe 5*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, ACCOR, Hotwire, Travelocity, Priceline, TripOnline SA, HotelQuickly and getaroom.com so you can book your Sofitel Brussels Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Brussels Europe Hotel Etterbeek
Accor Brussels Europe
Brussels Sofitel
Hotel Style:
#2 Family Hotel in Brussels
#2 Business Hotel in Brussels
#2 Romantic Hotel in Brussels
#3 Luxury Hotel in Brussels
#20 Green Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Brussels Europe staff and other travellers.
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Questions? Get answers from Sofitel Brussels Europe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front facing over Place Jourdan adds colour... but also traffic noise”
MGA1600, 27 Feb 2017 | Read review
“all floors are good”
Y6517VHmarys, 13 Feb 2017 | Read review
“The rooms have very comfortable beds.”
, 7 Jan 2017 | Read review
“go for high floors”
Marko1701D, 4 Jan 2017 | Read review
“If needed, ask the reception for a quiet room and the will probably set you up towards the park instead of the town square.”
C7649TUandreasb, 30 Dec 2016 | Read review
5 of 5