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Leonardo Hotel Charleroi

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Leonardo Hotel Charleroi
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97 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Dehradun, India
Reviewed 8 July 2015

Spent one night in this hotel when I was on Holiday to Germany and travelling through Belgium.A small but nice hotel for night stopovers. Supper and next day breakfast was good. Wifi was free in room and staffs were supportive and cheerful. Plenty of shops and pubs nearby however not had time to visit them. Though it was a short...

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Helpful?
1Thank Shyamalc
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

Thank you for your opinion. Your feedback is important to us and they allow us to improve. We hope to see you again for another stay that you can enjoy

yorkshire
Reviewed 29 June 2015

I stayed here only down to Ryanair cancelling my flight. As all flights were cancelled the hotel prices were expensive and if I had to pay out of my own pocket to stay here I would of been disappointed. Hotel reception staff were fantastic and they knew we were delayed so made the check in quickly as possible. The hotel...

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Helpful?
Thank lush4eva
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

Thank you for your opinion. Your feedback is important to us and they allow us to improve. We hope to see you again for another stay that you can enjoy

Mumbai (Bombay), India
Reviewed 31 May 2015

Located in the center of the town. Rooms are big, service is OK. Food is good. Breakfast has lot of option and really good. Entrance is on narrow road and door is also small in size. Wi fi ia free. People are cordial.

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Helpful?
Thank Sumit S
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

thank you for your review and we hope to welcome you for a another stay in the hotel

Mumbai (Bombay), India
Reviewed 31 May 2015

We had an overnight halt. It seemed as a haven for the bathtub and sauna. The staff were co operative. They provide free Wifi. The breakfast was decent with many platters. There were many designer shops and pubs around.

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Helpful?
Thank Aditis1310
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

thank you for your review and we hope to welcome you for a another stay in the hotel

Geluveld, Belgium
Reviewed 18 May 2015 via mobile

This hotel has no hotel or bar, the minibar is empty and the only way to get a drink in the hotel is buying it from a vending machine in the lobby. Staff is very friendly and breakfast is good. To access your room, you have to be very lucky that your keycard is accepted. It usually took me 10...

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Helpful?
Thank Jonas B
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

Thank you for your revieuw The restaurant and bar is close of this moment but we hope a in a short future and we hope to see you at this moment Thank you

Sherborne, United Kingdom
Reviewed 17 March 2015

Very basic and budget hotel. We booked to stay here as we were invited to a family wedding. When booking I thought the pictures looked ok, so we booked a suite! Not sure how it could be called a suite. The shower was very simple, the bed wasn't very comfortable and I didn't feel happy walking on the carpet without...

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Helpful?
Thank Sarah J
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

First thank you for our reservation, I'm sorry for your revieuw and impression about the hotel. As you can see on the photo all the rooms have carpet inside. The suite is a room with a double space with the confort room. I hope see you one another time in the hotel

Stamford, United Kingdom
Reviewed 29 October 2014

Small and dark, the best way I can describe our room. Stayed two nights on an organised trip, so had no opportunity to move somewhere that was more comfortable. Would not recommend staying here. The restaurant is a separate business, very slow service for thirsty travellers, the buffet was reasonable.

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1Thank Zaniskull
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

I'm sorry you have not enjoyed the room. The size of the room is a standars for the city. If you feel the comfort room too small it is possible with an additional cost to change in a suite. I forwarded the opinion to the restaurant, which as you said is independent of the hotel.

Manchester, United Kingdom
Reviewed 30 September 2014

At the moment Charleroi is undergoing extensive building work through out the city. Across from the hotel is a building site, which did not cause any problems for my wife and I as our room was to the rear and we arrived on a Friday evening (5th Sept). We were greeted pleasantly enough and the receptionist was very helpful advising...

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1Thank 193Andy
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

Sir, Madam, Thank you for your comment. I'm sorry you found one of our elevators dirty, the carpet is Currently vancuum but sometimes it gets dirty during the day. On the cup, it is of course possible to ask in reception to change a chipped cup that remains despite the control of housekeeping service. With my apologies, We hope to...

Saint Johnsville, New York
Reviewed 24 August 2014

Rooms are small. Beds are low to the ground, making it difficult for older people or people with physical problems to get in or out. The hotel has not had a penny put into it for years. I know because I'm been staying there for years and watching it deteriorate. The staff is mostly very nice and helpful. Breakfast is...

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Helpful?
1Thank John S
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

We inform you that we have undertaken to renovate our hotel including the rooms refreshing and renewing our entire bedding. about the restaurant we understand your comments and we apologize. We are understand that different inconvenient result of the work in front of our hotel, we try our best to allocate rooms but it is unfortunately not possible for everyone....

Outreau, France
Reviewed 2 June 2014

I reserved and paid for a double room with parking facilities , when I arrived they wanted me to pay to leave my car on a public parking lot accessible for every one ,what is the use of having a minibar in the room if it is empty ? Tv set very poor and dark picture unable to change the...

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Helpful?
1Thank FrancescoFranchitti

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Babysitting

Additional Information about Leonardo Hotel Charleroi

Address: Boulevard Pierre Mayence 1a, Charleroi 6000, Belgium (Formerly Best Western)
Region: Belgium > Wallonia > Hainaut Province > Charleroi
Price Range: $74 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Leonardo Hotel Charleroi 3*
Number of rooms: 57
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stayed on the first floor can recommend these room.”
ohare31, 7 Aug 2016 | Read review
“Book elsewhere, unless you really really need to be in Charleroi stay out.”
193Andy, 30 Sep 2014 | Read review
“There are a lot more hotels at the airport and they are quite new. You might want to check those prices.”
johnsG4799OS, 24 Aug 2014 | Read review
“Don't bother..choose and Ibis....”
gipsy48, 26 Aug 2013 | Read review
“I would recommend finding another place even if it means paying more.”
michaelbZ9883TL, 4 Sep 2012 | Read review
5 of 5