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Pentahotel Liege

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Pentahotel Liege
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712 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Nuenen
Reviewed 2 days ago NEW

The corridors are very dark with low ceiling. Doesn't feel comfortable. When you enter the room, everything is pitch dark and difficult to find the slot where you can enter your key card. Would be great if at least a small light is burning at the entrance of the room The gym didn't smell fresh and no towels available. Service...

Review collected in partnership with this hotel
Zurich, Switzerland
Reviewed 4 days ago NEW

The shower floor was in an unacceptable state, a definite disappointment if you think the hotel was recently renovated. Very noisy heater too made it impossible to sleep well over night. On the positive note the hotel has good location.

Review collected in partnership with this hotel
Morges, Switzerland
Reviewed 1 week ago

Very very very poor pillows. --> it may trigger my move to another hotel (I spend 140 night per year in your hotel) Can you buy a better pillow for you best guest? Bad smells in the fitness room, and nothing to clean the equipment after usage. Rooms not perfectly clean the next day.

Review collected in partnership with this hotel
Caroline G, Director of Sales at Pentahotel Liege, responded to this review

Thank you for taking the time to share with us your concern. As no name or email address is attached to your remark, can I kindly ask you to send me an email, please? caroline.gerardy@pentahotels.com The smell in the fitness room is a leather smell, due to new leather "vintage-design" elements. I will communicate your relevant remark concerning a cleaning...

Brussels, Belgium
Reviewed 1 week ago

In general the hotel was nice. It was my first time in a Penta Hotel and I found it original and nice (decoration, gastronomy, service...). Unfortunately I had a vey big problema with the ventilation in the bathroom. Your crew told me that it was automatic and couldn't do anything about it and that's a pity that you can't turn...

Review collected in partnership with this hotel
Caroline G, Director of Sales at Pentahotel Liege, responded to this review

Thank you for your nice comment and recommendation. We are very pleased to read that you appreciated our new "lifestyle" concept, warm and cosy, with great facilities, as well as the quality of the restaurant. I'm sorry that the ventilation disturned you. This ventilation stops during the night. But it starts in the morning during "ahowers hours" and start again...

Evere, Belgium
Reviewed 1 week ago

Nice, friendly and polite personnel, good location, 5 minutes walk to the Opera, Gallery Inno and many other shops, good meal, cozy lounge, snooker, bar, room service, rich TV and entertainment channels, clean

Review collected in partnership with this hotel
Caroline G, Director of Sales at Pentahotel Liege, responded to this review

Thank you very much for your positive review and your nice recommandation. We look forward to welcoming you again soon in pentahotel Liège and remain at your disposal. Best regards, Caroline

NRW, Deutschland
Reviewed 1 week ago

Liege is a big city offering many interesting places to view, inviting visitors to stroll through the streets. And Pentahotel is located ideally for whichever activity you are planning to undertake. Walking distance from the shopping and bar area.

Caroline G, Director of Sales at Pentahotel Liege, responded to this review

Thank you very much for your nice comment. We are very pleased to read that you enjoyed your stay and appreciated our great location in the heart of the Ardent City. We look forward to welcoming you again in pentahotel Liège and remain at your disposal. Best wishes, Caroline

Almere
Reviewed 2 weeks ago

This is a perfect place for a short stay to discover the city center of Liege. Very nice integrated reception, bar and lounge area. A good place to stay with perfect beds, good shower. The service however could be better.

Review collected in partnership with this hotel
Caroline G, Director of Sales at Pentahotel Liege, responded to this review

Thank you very much for your nice comment. We are very pleased to read that you enjoyed your stay and appreciated our pentalounge, with its "lifestyle" concept, the comfort of the room, the large rainshower, as well as great location in the heart of the Ardent City. The quality of the service is very important to us. we are sorry...

Antwerp, Belgium
Reviewed 2 weeks ago

Very good location. All of Liege just outside the door. Bar is good but the restaurant can be better. Breakfast is good. Service level is average. All by all average to good level. Room and bathroom was nice

Review collected in partnership with this hotel
Caroline G, Director of Sales at Pentahotel Liege, responded to this review

Thank you very much for your nice comment. We are very pleased to read that you enjoyed your stay and appreciated our great location in the heart of the Ardent City as well as the pentalounge, the room and the batroom. We look forward to welcoming you again in pentahotel Liège and remain at your disposal. Best regards, Caroline

Madrid, Spain
Reviewed 2 weeks ago

The hotel is well located, clean and very nicely decorated. Rooms are really comfortable and modern. Breakfast was not cheap, but the quality was good. The bar-lounge area is the ebst part of the hotel. Would definitely recommend it!

Review collected in partnership with this hotel
Caroline G, Director of Sales at Pentahotel Liege, responded to this review

Thank you so much for your great comment. We are very happy to read that you enjoyed your stay and appreciated our great location in the heart of the City, the pentalounge design and cosy, the quality of the breakfast, and the room comfortable and modern. Looking forward to welcoming you again in pentahotel Liège, we remain at your disposal....

Arlon
Reviewed 2 weeks ago

The hotel is in a perfect location, nearby the center, which is a walking distance. Bar is very agreeable. Service level is in average very poor but extremely BAD at the reception. The receptionnist (blond haired woman from apparently eastern origin) doesn't simply know nor understand what a client or a service is !! Pity !!

Review collected in partnership with this hotel
Caroline G, Director of Sales at Pentahotel Liege, responded to this review

Thank you very much for your nice comment concerning the great location of our hotel and the concept "lifestyle" of our pentalounge. We are very sorry that the service did not reach your expectations. Your comment has been forwarded to the Operation Manager. Be ensured that the necessary follow up will be given. We look forward to welcoming you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Visiting historic Liege? Then do yourself a big favor and check out pentahotel Liege. We're transforming the former Mercure Hotel into something exciting and different, with the special Penta flavour that has Europe's hotel industry talking. This beautiful location in the heart of the Burning City, with friendly staff waiting to help you settle in, is a brilliant choice for leisure or business trips. The shopping district and renowned Carre area are on your doorstep, the train station is just 2 km away and if you're travelling further, Liege airport is just 13 km from the hotel. Easy peasy. Because at Penta we insist that being a guest should be effortless. ... more   less 

Additional Information about Pentahotel Liege

Address: Boulevard de la Sauveniere 100, Liege 4000, Belgium (Formerly Mercure Liege Centre)
Region: Belgium > Wallonia > The Ardennes > Liege Province > Liege
Price Range: $113 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pentahotel Liege 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Mercure Liege Centre Hotel
Mercure Hotel Liege Centre
Mercure Hotel Liège
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Questions & Answers

Here's what travellers have asked, with answers from Pentahotel Liege staff and other travellers.
7 questions

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See which rooms travellers prefer

“Get a room facing the front for maximum light.”
 of 5 bubbles JohanF8240, 5 Dec 2016 | Read review
“Ask them for a parking place. The parking is next to the hotel and a cheap solution.”
 of 5 bubbles Oli_Vdl, 31 Oct 2016 | Read review
“Rooms on the street side have better view. There is a parking lot behind the hotel”
 of 5 bubbles 986yevgenis, 18 Oct 2016 | Read review
“high floor facing away from the main street”
 of 5 bubbles Argillian, 9 Oct 2016 | Read review
“Rooms on the front might be noisy on the street, so pick the back if you can.”
 of 5 bubbles W5700BLerics, 3 Oct 2016 | Read review
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